Customer Ratings & Reviews

Now this thing isn’t small, or a necessity, and quite expensive. But for a splurge I’m so glad I bought it. Makes the best ice you’ll ever have. Just like Sonic. A little high maint as it needs cleaned about once a week, we use our reverse osmosis water in it, I wouldn’t use straight tap water as the minerals will really dirty it up.

I love it! It works great easy to clean and keeps full!

This is a good little ice machine. Makes the fun nugget ice that we all love, but it is noisy, and can be difficult to setup and clean.

if you love to chew ice..love ice in your drinks or smoothies then this is an amazing ice machine..my husband didnt understand the difference in ice especially when he saw the price tag on this..but he uses this as much if not more then me. refills so quick..so easy to use..we LOVE this machine and dont ever use our crushed ice maker in our fridge anymore.

We purchased this for a basement game room. It has become the primary ice supplier for the whole home. Easy to clean, just follow the instructions. Makes ice fast! Everybody calls it the Fancy Ice machine - it might even be responsible for keeping us a little extra hydrated. It is expensive, but it's been reliable and done everything it's claimed to do.

I was looking for a nugget ice maker. The does the job, but it has some issues. You have to constantly have to clean it. At times, it also make a loud squeaky noise.

It has done its job well. It produces the ice very quickly. Easy to use and set up.

Great ice machine if you use distilled water only and you will love it

Enjoying this so much we ordered another one (off a different site) for a different house. Unfortunately the second one ended up being an earlier model which doesn’t work as well. Definitely recommend the 2.0. It makes great ice and does it pretty fast. It’s a little pricey but worth it.

Purchased this as an alternative to remodeling a cabinet to accommodate a larger ice maker and have been more than pleasantly surprised. This little machine is relatively quiet, no mess and makes enough of the best kind of ice that my family loves!! Fits perfectly under the cabinet and all I have to do is watch when the water container needs to be refilled!!

This thing is awesome. It makes a lot of ice fast. I love crusted ice and this is the small nugget ice that makes your cold drinks taste the best. Thinking of buying a second one. The only con is it makes a loud groaning noice accessionally.

Easy to set-up, fantastic ice. Purchased this as a less expensive alternative to a built in ice-maker, as it's the only one that doesnt require a drain, and recirculates the melted water instead.

I love this thing. The ice is smazing. It is super quiet. Makes tons of ice and tastes great. Let's me know when to clean it. So happy with my purchase and the extra water tank.

Can be very noisy, but found 2 tricks to avoid the noise. Make sure water never gets empty, only have it on for an hour or so, you can program it to come back on in an hour or so, this limits the defrost and fan usage. Otherwise it makes ice very fast.

I purchased this as a gift for my wife. As it was pricey she was happy with being several gifts in one! So far she has been happy with it. The only issues that I would recommend you consider before buying is location, noise, and ease of use. Location: it takes up a lot of counter space. Plus our tube got kinked up behind the maker and it quit several times until we moved it. The tube is soft and kinks easily. Noise: it is an ice maker so there is noise associated with it making ice. Louder than expected but we moved it into our laundry room. Ease of Use: filling the reservoir with water every 2-3days is not fun (my wife uses it constantly so it is always making ice. Overall it has made my life somewhat easier because my wife loves it. So less, gifts I have to buy this year for her! And I don’t have to hear how I don’t buy her things she doesn’t really like!

I've had this about a month now and really enjoy having chewy ice for my drinks, I believe this has helped me consume more water. Based on other reviews I opted for the 4 year geek squad warranty. I can confirm what other reviewers say...this thing is noisy when making ice....and will start running every time you get ice out of the bin. The App does does help keep up with cleaning and filter replacement schedules, wish the App name began with 'GE' thought because sometimes it takes me a while to remember that it's called SmartHQ. Not sure ow much the filter helps, I only add water that's been through my Berkey water filter, but 1 month in and the app is telling me I need to replace my filter, but I suppose it may be something to keep up with since the ice melt is reprocessed into new ice.

We purchased this for our home because we love the little nugget ice like sonic has. Absolutely love this ice machine. We have 5 people in our family and it keeps up the ice for all of us.

No better ice maker on the market. ONE issue keeping it from 5 stars and it probably solves MOST of the negative reviews. The door sensor is very very finicky. GE needs to adjust the sensitivity or the height of the tray.

This is the BEST icemaker! I decided to buy this one, because the previous one that I owned did not have the side tank and could not keep enough ice for everyone in my house.

Great little machine. Our refrigerator's ice maker is consistently breaking down so we bought this standalone machine to supplement our ice supply. Easy to set up and as long in use distilled water it stays pretty clean. Makes ice in minutes. Worth the price to us.