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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 3777 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Opal 2.0 ice maker for its excellent ice quality and ease of use. The side tank and compact size are also appreciated features. However, some customers have concerns about the noise level, reliability, price, and cleaning process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 3,777 reviews
  • Pros mentioned:
    Side tank

    Rated 5 out of 5 stars

    About as close to Sonic ice as you can get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm really enjoying this machine. I appreciate the fact that I can use filtered water and not necessarily tap water. It was somewhat of an impulse buy, but everybody is so glad that I did. It does make the drinks a little more enjoyable. This type of ice takes much longer to melt than your typical cubes. I know there were more than an average number of complaints about them lifespan of this machine. For that reason I purchased the extended plan just in case. But so far I haven't had any problems. It takes about 3 16 oz bottles of water to fill up the main reservoir which will create about two and a half buckets of ice. There is a version of the machine without the water tank. If you're a family of three or four, definitely get the water tank version. But if it's just you, the less expensive non side tank version will likely suffice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    This is the Good Ice maker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the one! If you want “good ice” like from sonic, this is the maker. Attractive for countertops, makes enough ice for 2 easily. I had read reviews that it was loud, it’s not that loud. Fill the tank and let it go! Saves me trips to sonic for bags and wife is overjoyed!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best ice maker on the market

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are addicted to this ice maker. My son teased me at first until he tried the ice. Now we fight over it. We use this constantly since we purchased. The only thing that scares me is it sounds really loud as if it’s going to die. Please do t ever die on us.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Greetings,

      The ice is certainly worth fighting over =). We're so happy to hear that you and your son love this ice maker. There's no doubt that this will last you quite a long time. Thanks for keeping in touch. Mike@GEA GE_Appliances

  • Pros mentioned:
    Ice quality, Size

    Rated 5 out of 5 stars

    GR profile icemaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE profile ice maker is quiet, quick and very efficient. It makes small cubes which is great for drinks or even for cold water when you add a lime. Very nice flavor. It does not take up much room and delivers good volume for the size. We like it!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Wifi

    Rated 5 out of 5 stars

    Fantastic ice maker!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite kitchen appliance next to my coffee maker! Love the size of ice and how fast it makes. It has WiFi so I can control when I want to turn it on/off even has a schedule you can put it on! Great feature is that it will recycle the water that melts from ice to make more!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    We love it! Wonderful ice for our drinks

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this and use it daily! It'll make an odd noise when it needs a cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our home because we love the little nugget ice like sonic has. Absolutely love this ice machine. We have 5 people in our family and it keeps up the ice for all of us.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Loving my ice maker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always wanted a nugget ice maker. This year I splurged and got one. I do not regret my decision. It is so great to have this type of ice readily available any time. After trying the ice, 3 of my friends/family members have purchased their own machines. The machine is easy to use and maintain.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    GE Opal Icemaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes ice quickly, a little noisy, does not always draw water from the side tank. The ice bin is a little flimsy but it serves its purpose. Definitely nice to have the extra ice when entertaining. Decent for production for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Side tank

    Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding! Makes ice very quickly. Definitely recommend purchasing model that has separate water tank.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Once of the best icemakers, but needs a water line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second opal, but the first 2.0. We loved our first one and tried a different brand when our first wore out. We thought we would try an opal again, however, I miss being able to hook it up directly to the 1/4" line I had plumbed in. It works well for making ice but requires pretty frequent filling.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your feedback! We're glad to hear you're enjoying the performance of your Opal Icemaker. We appreciate your input on the water line connection and will share it with our team for future improvement considerations. GE_Appliances

  • Rated 5 out of 5 stars

    Ice Queen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my water to be SUPER cold so I’m always getting ice by the bags. I was done with buying bags and told my husband that we’re probably spending about the same amount with all the bags we’ve bought! I had a little ice maker but it couldn’t keep up with my ice intake :) So we went to Best Buy to look for one. As soon as I walked in, I saw this beauty and said yep, she’s coming home with me!! I’ve had her for over a year now and she’s paid for herself numerous times. IF YOU LOVE ICE AS MUCH AS I DO, GET THIS ICE MAKER! This was best investment that I ever purchased! The WiFi and the app to let you know when to clean it, or to add more water is so convenient. Y'all get one, especially if you love that Sonic ice!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good crunchy ice.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a lot of noise and water drips out of the catchment tank when opening it to get ice. But it makes ice very fast and makes a lot.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thanks so much for taking the time to share your review. We are glad to hear you are enjoying your ice. This is a great Ice Maker and it makes that "Good Ice". What you are experiencing is considered normal. Note: During normal operation, condensation forms on the bottom surface of the ice bin. This water will sometimes collect and drip down the lower front surfaces of the ice maker. The included drip tray can be installed in front of the Opal to collect this water. We appreciate your purchase and want you to know that we are here for you if you have any questions at all. Thank you! Joyce@GEA GE_Appliances

  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Opal Ice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a Christmas gift for my wife. Some of the reviews say it is a little noisy, but it has a compressor so its gonna make a little noise. Its not as bad as people say. The ice is fantastic and my Wife says it is probably the best gift I have ever gotten her.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great chewable ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this ice maker for almost 2 months and it's better than expected. I makes great, chewable nugget ice in minutes. It does make a little noise but after a little time it's not even noticeable. Definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Great while it lasts.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the GE Profile 2.0 a little less than a year ago. It has worked well for most of the past year and it suddenly started making a squealing noise. We have always used filtered water in the machine. Now it has basically quit making ice. I contacted GE customer support and they have said they are sending a refurbished unit. That unit will have a 90 day warranty. When the Opal works it’s great but spending $579 on a product that only lasts less then a year is disappointing. That is 194 bags of Sonic ice. If you buy this product get a extended warranty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice quality, Side tank

    Rated 5 out of 5 stars

    Best ice maker EVER

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing ROCKS! Best icemaker we have had so far. The side tank is a necessity, increases your output so much. Only complaints is that this style of ice melts more quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 4 out of 5 stars

    Nugget ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife as a Christmas gift she loves it easy to set and clean. Im not a ice eater but I often find myself eating her ice lol. Best purchase by far make that good sonic nugget ice

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Awesome ice; periodically horrendous sounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take the sound away, and this is a five star product. To be clear, this doesn't happen all the time. It's usually fairly quiet, and when it's actively making it ice it sounds a little like those old electric ice cream makers - maybe a little quieter. But every now and again, and I can't seem to find a consistent reason why, it starts with a whine and turns into a very loud grinding sound. I have video which is similar to others you'll find in other reviews. This goes on 10-15 minutes, and then it's back to normal. I'm glad I bought the extended warranty just in case. But, we do indeed love the ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best ice machine ever. Makes ice in a timely manner. Easy to use and easy to clean.

    I would recommend this to a friend