Customer Ratings & Reviews
- Model:
- XPIO13SCSS
- |
- SKU:
- 6408648
Customer reviews
Rating 4.4 out of 5 stars with 3777 reviews
(3,777 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Opal 2.0 ice maker for its excellent ice quality and ease of use. The side tank and compact size are also appreciated features. However, some customers have concerns about the noise level, reliability, price, and cleaning process.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality, Side tank
Rated 5 out of 5 stars
Wife's favorite appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Mother's Day gift for my wife. She loves this machine. At this point we've ran many gallons of water thought it without any problems. This was well worth the money. After my friends wife saw it he had to buy her one as well. If you love nugget ice you will not be disappointed.
I would recommend this to a friend - Pros mentioned:Ice quality, Side tank
Rated 5 out of 5 stars
Rabbit ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ice that this produces, and the side tank makes it easier to keep making ice longer.
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
Nugget Ice Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve gone through three counter top I’ve makers over the last four years. Decided I would try this one, as I love nugget ice. This machine does not disappoint. Easy to set up, makes a good amount of ice, fairly quick, and is reasonably quiet when in operation. Very happy with my purchase
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Changed our lives…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I started off by purchasing a different brand/model from Best Buy that was about $130. Luckily for me, it was either defective or just a terrible machine. Had the first machine not been either defective or crappy- I would’ve never had the opportunity to purchase this machine. While I still believe this is a pricey machine, it’s a MILLION percent worth every single penny. The ice it produces is amazing! Seriously. Perfectly sized and soft enough for crunching. Every person who has tried the ice has loved it. My mom even brings a cup to fill up to take home with her on the days she comes to watch my daughter. My dad (a tough critic & man who cares only for the ‘finer’ things in life) has even mentioned that he wants to get one but space for it is limited in their home. My daughter (2) and niece (1) ask for “ice” all the time, as dessert! I’m not kidding. This machine has changed our lives. The only complaint I have is not finding it sooner!
I would recommend this to a friend - Cons mentioned:Noise level
Rated 4 out of 5 stars
GE Icemaker
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product.. gets loud sometimes but if I unplug and plug back in it works fine
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
love my opal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family thought I was a little extravagant for buying this ice maker, but they absolutely love it. So easy to operate and makes the best ice ever and lots of it!
I would recommend this to a friendBrand response from GE Answers
Posted .Hi – we appreciate your positive review! We’re delighted to hear that your investment in our ice maker has been such a hit with your family. We’re proud to provide a product that not only makes delicious nugget ice but also brings joy to your household. Thanks for being a part of the GE Appliances Family and let us know if we can ever be of assistance in the future. Stay cool! Lauren@GEAppliances
- Pros mentioned:Ice quality, Side tank
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it;-) perfectly crushed and soft! Very glad I decided on this one! I took my time researching and this was #1 on all sights. Worth the money;-) love the side tank! Definitely recommend ☝️☝️
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - We're so pleased to hear how much you love your ice maker! The side tank is a great addition that helps reduce how many times you have to refill the ice machine. Thanks for allowing GE to be part of your home. Have a wonderful day! Don@GEA
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Happy Wife, Happy Life!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife is an ice chewing "addict". I have mulled over the idea of purchasing a GE Opal Nugget Ice Maker for the better part of the last year. I was hesitant due to some negative comments about the first version of the machine. I decided to "pull the trigger" on the 2.0 version for her birthday, in November, 2020. The unit has worked flawlessly! It is in constant use. No obnoxious noises and perfect nugget ice every time. We do use only distilled water in it, and follow the cleaning instructions weekly, or bi weekly, on occasion. A little more expensive to go with distilled water, but no where near as expensive or inconvenient as going to Sonic or Chick-Fil-A 3 times a week to buy ice that isn't as good! We do not use the available water filter. The kids (College aged) love it too. We keep it in the small "Butler's Pantry", next to the coffee machine. I got myself all worked up writing about it......think I will get a glass full as soon as I complete this review. Stop hesitating. Buy......set up......ENJOY!!
I would recommend this to a friend - Pros mentioned:Ice quality, Side tank
Rated 5 out of 5 stars
Drink all the drinks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best kitchen device I've purchased in a long time! I you have more than 3 people in the house, ice will go fast. But if you keep the water full (side tank is a MUST) and make sure its running you'll be fine! Absolutely in love!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 4 out of 5 stars
Love the nugget ice machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the nugget ice machine. It's perfect. The only issue I have is after I have had for about a month, it has started to make an odd noise like it is out of water, but the reservoir is full.
I would recommend this to a friend - Pros mentioned:Ice quality, Wifi
Rated 5 out of 5 stars
Well worth the money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this ice maker, Not sure if I needed the built in wifi, because we use so much ice the machine is always on. We have 3 different ice makers now, but this one is by the far the BEST! Thinking of buying on for our motorhome.
I would recommend this to a friend - Pros mentioned:Ice quality, Wifi
Rated 5 out of 5 stars
Best ice maker
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product. Perfect ice, made fast. Ability to control via app and set up schedules to turn on and off are very handy. Definitely recommend getting the one with the extra reservoir, otherwise you will be filling this constantly.
I would recommend this to a friend - Pros mentioned:Ice quality, Wifi
Rated 5 out of 5 stars
Great device.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing machine. The machine is fast and has made ice reliably. I wish the water tank was larger since we seem to have to fill it up every other day. I really like the WiFi control capabilities. We can schedule the ice maker to be quiet at night and produce ice early in the morning.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality, Wifi
Rated 5 out of 5 stars
Great for Drinks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to the bar. Makes great ice for drinks. A little more dense than sonic ice, but good none the same. Love the fact it has an app that you can turn on the machine before you leave work and have Ice when you get home. Great purchase.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
The best nugget ice EVER
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do you love the sonic nugget ice? This is even better. I love this machine. My first one lasted almost 5 years but luckily I bought the extra warranty and Bestbuy just gave me another when it quit. Would still but it again even tho that happened.
I would recommend this to a friendBrand response from GE Answers
Posted .We're so pleased to hear how much you love your ice maker! The side tank is a great addition that helps reduce how many times you have to refill the ice machine. We appreciate you taking the time to share your insight! -Don@GEAppliances
- Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 4 out of 5 stars
Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this ice machine. The only complaint I would have is it is a little loud when making the ice, other than that it makes awesome ice!
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- We appreciate you taking the time to leave your feedback. We are thrilled that you are loving your Opal portable ice maker and it’s working great for you so far. We appreciate your suggestion about the noise as we use this to send to our engineers and design teams so that they may use this to improve or make any changes to future builds. If you need anything in the future, please reach out and let us know. All the best! Dianna@GEA
- Pros mentioned:Ice qualityCons mentioned:Reliability
Rated 4 out of 5 stars
Ice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice just wish we didnt have to keep getting it replaced after 2 yrs. Every 2 yrs it has be replaced
I would recommend this to a friendBrand response from GE Answers
Posted .It's great to know that you like the ice, but we're sorry that you have to keep replacing your unit. Make sure that you clean it regularly to keep it running smoothly. Let us know if we can ever help with anything in the future. All the best.- Kianna@GEAppliances
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Game Changer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is definitely a game changer; definitely not a need, but something that instantly became part of our daily routine. We have a refrigerator with an ice maker, but this ice changes the game completely, it's fun to eat and everyone uses it several times a day. The installation process was very easy, it does take quite a bit of space on your counter, so keep that in mind. And although some reviews mentioned this is loud, we have found that is a lot quieter than our refrigerator or the dish washer.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 5 out of 5 stars
Great ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice maker. I have been looking for an ice maker that makes Sonic ice and there are not many around. This one as close to Sonic ice I could find without spending several thousand dollars. The reviews said it made a lot of noise, but the model I have is not that loud.
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Cleaning
Rated 4 out of 5 stars
Great machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine! Love the ice it produces. Cleaning and maintenance of the machine is a bit cumbersome but it's overall a good experience using this machine. The app needs some work and scheduling ice never works for me.
I would recommend this to a friend





































