Customer Ratings & Reviews

Great additional Ice maker. The Nuggert ice is great with any drink and even by itself. Machine is easy to use.

I even tried a $4000 commercial follet ice maker and it doesnt compare to the soft chewable ice the opal makes. Get the warranty, even using water that goes through a whole house filter and then a reverse osmosis and thennn my refrigerator filter…i still got enough buildup to need the warranty replacemet about every year. But best buys warranty process makes it easy. I get a gc to buy a new one and the net cost for me is the cost of the warranty each year since the gc doesnt cover the cost of a warranty on the new unit i buy each time

We love this ice machine. It is so easy to use. Love the size of the ice it makes.

Nugget ice is the best ice and this is a sweet little maker. Really easy to use and cranks out the ice.

Returned it. Yes it makes great ice however there is a 10+ step process to clean it every week so it doesn't build up mildew. I do not need anymore maintenance in my life. It constantly runs so have it stored where you can't hear it. Other than that, it would have been a keeper

exactly the Sonic ice you are looking for; critical to get this model with side tank for easy use.

Great purchase. Already knew about the ice maker by using the one my daughter has in her home! Produces fantastic ice that is easy to chew? Couldn’t wait until I returned home to get one of my own! Everything from ordering on-line, to pickup in the parking lot of my local store went smoothly! Very courteous employee brought it to my vehicle with a smile. Highly recommend this ice maker!

Well I loved this ice maker and the nugget ice is the best!!! But there are flaws with this machine. First it is sooo loud. Making the ice is loud. Other times the defrost mode makes the machine scream/squeak so loudly. Also this machine needs to be cleaned out on a regular basis per the instructions. This includes draining it and cleaning with bleach. I wanted to love it but had to return it. I hope they improve the technology or offer nugget ice in refrigerators. For now it’s back to Chick-fil-A

The ice maker is great! Be warned though after a week it started making noises- either grinding sounds or something that sounds like a cat. GE says it takes some time for it to break in- on week 3 so we shall see. If it doesn’t improve I plan on exchanging it.

Loud, screeches when out of water has to be cleaned often. Again good ice tho

This is enough ice for our family of 4. We put extra ice in a ziplock bag in the freezer for when we have other people over. We have had an opal ice machine since they were first available to pre-order through crowdfunding. This is only our 2nd machine. We absolutely love it! Just be sure to run the cleaning cycles, even if you use filtered water. It greatly extended our first machine’s lifespan.

makes alot of ice and I like the cube size, I like it alot only wish it was not so loud

I love the ice. Although it was a little pricy, it was easy to set up and had ice on 20 minutes. The extra side tank was worth it as i eat ice all day long.

Love this ice maker. This is the 2nd purchase. It is rather expensive for the issues that you will encounter though. I have had to exchange this one twice in the first 2 weeks. One leaked the other was making loud noise. The one I have now is working great. Make sure to keep filtered water going through it not straight tap and it will last for years. Otherwise plan on it having issues within a year.

Easy to use, clean and maintain to make ice! Really good for crushing for smoothies and other iced drinks! Keeps up very well too.

I purchased this nugget ice maker after the ice maker in my fridge no longer worked. I was sick of buying ice and needed a solution. I am an ice chewers so nugget ice made the beat sense as less impactful on teeth. the ice make is easy to use and makes ice quickly. I turn it on after work and trum off before I go to bed. I put the surplus ice in a freezer bin to use when needed. I am very happy with the ice maker. No issues but wish the container kept the ice frozen so would not need to put excess in freezer.

Nice size, fits my counter top nicely. Easy to set up and use. Highly recommend

Great little ice maker and no cold water line hook-up! But it is a little expensive. AND the latest version 2.0 - not sold on Amazon - added wifi so programming it was a breeze. Now it is only on when we need it.

IceMaker worked great, until it didn't - stopped making ice, and started making large noises after about 10 mos. Good news: It was still under warranty. Bad news: I've been dealing with OnPoint Support (Opal's support and service warranty provided) to get a replacement unit shipped for more than 2 months, and though they've agreed to replace (exchange) it, they haven't yet been able to get it shipped. Terribly frustrating. Had it not bee for this very poor support experience, I could have rated the machine a 5 - if you like this shape of ice, it's the best!

My wife wanted this ice maker after her sister received one for Christmas. Finally pulled the trigger and picked it up for her. We drink a ton of water and love the pellet ice. It starts making ice in about 10 minutes and within an hour you’ve got plenty of ice for several peoples drinks. The only drawback is that The ice starts melting immediately in the bottom of the ice bin. It has a drain that lets the melted ice water drip back into the water reserve. It makes ice faster than it melts and will quickly fill up the ice bin. When you transfer the ice to the freezer it will turn into an ice brick, so it’s not ideal for trying to make a lot of ice for a party or event…