Customer Ratings & Reviews
- Model:
- XPIO13SCSS
- |
- SKU:
- 6408648
Customer reviews
Rating 4.4 out of 5 stars with 3783 reviews
(3,783 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
Ms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying this ice machine. I love the sonic ice. It is so easy to use.
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear this! Nugget ice can be a joy to have in your home, and we're confident you'll enjoy its performance for many years.
- Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 3 out of 5 stars
Great but noisy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker is great! Be warned though after a week it started making noises- either grinding sounds or something that sounds like a cat. GE says it takes some time for it to break in- on week 3 so we shall see. If it doesn’t improve I plan on exchanging it.
I would recommend this to a friendBrand response from GE Answers
Posted .The Opal Ice Maker is a complex device that combines electrical and mechanical components such as a compressor, pump, motors and fans to deliver perfect nugget ice, so there will be some noise associated with the running of these components. We recommend you review the support article on the GE Appliances website titled: "Opal Ice Maker - Normal Sounds."
- Cons mentioned:Reliability
Rated 3 out of 5 stars
Ice machine
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice machine Worked great for two years and then stopped working. Took into store to have sent off for repair as instructed only to find out that they no longer send the machines off. Therefore came back up to the store and received a gift card to be able tom purchase another. Which then the store did not have in stock.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for sharing your experience—feedback like yours helps guide future product enhancements. We’ll be sure to pass your comments along to our product team for their consideration. -- To best address your purchasing concerns, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. Lauren@GEAppliances
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Copy Cat Purchase.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Already knew about the ice maker by using the one my daughter has in her home! Produces fantastic ice that is easy to chew? Couldn’t wait until I returned home to get one of my own! Everything from ordering on-line, to pickup in the parking lot of my local store went smoothly! Very courteous employee brought it to my vehicle with a smile. Highly recommend this ice maker!
I would recommend this to a friend - Cons mentioned:Noise level, Price
Rated 4 out of 5 stars
High Price but Good Ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no better ice! A little noisy and definitely pricey or it would get 5 stars. Highly recommend if you can stomach the price.
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
Ice maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it a lot makes eyes right away easy to clean holds the ice well no need to remove it from the bin has an app to set schedule when to make ice or to stop making ice. The app is a little buggy but still works
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
“Good ice” ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been looking for an ice maker that makes the “good” ice & I finally found it in the ice maker. It is easy to use & makes all of the ice that I need without even using the reserve tank. I highly recommend it.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Sonic ice at home!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is enough ice for our family of 4. We put extra ice in a ziplock bag in the freezer for when we have other people over. We have had an opal ice machine since they were first available to pre-order through crowdfunding. This is only our 2nd machine. We absolutely love it! Just be sure to run the cleaning cycles, even if you use filtered water. It greatly extended our first machine’s lifespan.
I would recommend this to a friend - Cons mentioned:Reliability
Rated 1 out of 5 stars
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought last August. Worked fine until October when it started showing add water. I had a full tank. I kept unplugging it for 30 minutes then plugged it back in and aftet awhile same thing happened. I called GE and they won't do anything. For what I paid for this machine, it should have lasted longer than 3 months. I won't buy another GE product again. I have read other people that have the same problem.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know what happened. The Opal ice maker comes with a one year limited warranty. Please contact Opal Support at: 1-866-907-6718, M-F 8-8 EST. -Don@GEAppliances
- Pros mentioned:Ice qualityCons mentioned:Reliability
Rated 5 out of 5 stars
Second chances with protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ice maker. Second one I have owned. First one lasted about 2-2-1/2 years so buy the extended warranty. Makes great ice
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 4 out of 5 stars
Great machine - one squeaky issue.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ice machine. Fantastic for our highly active home when the fridge's ice machine alone isn't enough volume to keep up. We have experienced one issue - one of the bearings in the machine has started to squeak/squeal. We are going through the exchange process to get a new one. Highly reccomend the machine, but would rather be honest about the performance issue after only 8 months of regular use.
I would recommend this to a friend - Pros mentioned:Ice quality, Size
Rated 5 out of 5 stars
No more buying bags and then breaking them down!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my Mom because she LOVES ice and especially the nugget ice. She raves about it and says it was the best gift we could buy her! It fits on her countertop nicely and doesn’t require a water line.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this everyday this was the exact ice i was looking for
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amaizng ice maker. Sometime it makes weird noises after working for a few days but i defrost it and fixes the issue. Still makes super clean and clear ice
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there,
Thanks so much for providing your review on this awesome ice maker! We're happy to see that you are enjoying the ice it produces. This is certainly one of our more popular products. Let us know if you have any questions. Best wishes! Mike@GEA
- Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Perfect Size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size, fits my counter top nicely. Easy to set up and use. Highly recommend
I would recommend this to a friend - Cons mentioned:Noise level, Reliability
Rated 2 out of 5 stars
Lemonish Machine.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would love to be able to say this machine is great, but on my second one, all I can say is this is a very finicky machine. For the money, this should be fairly maintenance free and reliable. My first one died after two years making a howling sound like you wouldn't believe. Google the machine and noise, you'll see plenty of complaints. Thankfully, and thanks to Best Buy, I had an extended warranty, so out with the old, and in with a new one. I figured after two years, they would have refined the manufacturing and engineering and come up with a better product. Nope. Less than three days out of the box, occasionally you get a dying animal sound that will wake you up. I don't expect this one to last very long, and in fact, I may just return it this weekend to avoid the rush. Props to the Best Buy extended warranty for making this an easier decision. For the money, I would buy six countertop ones which will likely last a hell of a lot longer. May not be as chewable, but will work to cool your drinks. Good luck, YMMV.
No, I would not recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 5 out of 5 stars
Worth it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little noisy while making ice but I’ve is worth the noise! Matches my black stainless Samsung fridge perfectly. As Ice melts in storage bin it reuses water to make more ice. Cool feature in my opinion
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 4 out of 5 stars
Best Ice Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Works wonderful. Ice is perfect. 4stars because it’s a little loud.
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Price
Rated 5 out of 5 stars
Best ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this little thing!!!very costly but worth the money if you can afford it don’t waste your money on cheap knock offs
I would recommend this to a friend - Pros mentioned:Ease of use, Wifi
Rated 5 out of 5 stars
Great ice machine!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine! We had another nugget ice make for about 6 months, it broke twice. This one is very well built, quiet. The ice bin stays full, easy to use, connects to your phone. Wry happy with it!!!
I would recommend this to a friend





































