Customer Ratings & Reviews

Great purchase. Already knew about the ice maker by using the one my daughter has in her home! Produces fantastic ice that is easy to chew? Couldn’t wait until I returned home to get one of my own! Everything from ordering on-line, to pickup in the parking lot of my local store went smoothly! Very courteous employee brought it to my vehicle with a smile. Highly recommend this ice maker!

EXCELENT MACHINE PERFECT FOR THIS DAYS WITH HIGH TEMPETURES EASE TO USE.

Great product. Only issue is the sound when its making ice. Over time you get used to it, but can be a bit annoying at first! But, overall a great product.

This is enough ice for our family of 4. We put extra ice in a ziplock bag in the freezer for when we have other people over. We have had an opal ice machine since they were first available to pre-order through crowdfunding. This is only our 2nd machine. We absolutely love it! Just be sure to run the cleaning cycles, even if you use filtered water. It greatly extended our first machine’s lifespan.

Love love love my new ice machine. Only negatives is that it’s very noisy and produces a lot of heat but the ice is perfect!!

Although I’ve only had it a month, this ice machine is so superior to any others that I have tried. It is so quiet and makes perfect ixe. I have discovered that using distilled water seems to make it run so much smoother so I’m hoping for less problems with the maintenance also.

Nice size, fits my counter top nicely. Easy to set up and use. Highly recommend

I love this ice maker. It works well and keeps up with a 6 person house. Love the pebble ice.

Love the ice maker. Second one I have owned. First one lasted about 2-2-1/2 years so buy the extended warranty. Makes great ice

There is no better ice! A little noisy and definitely pricey or it would get 5 stars. Highly recommend if you can stomach the price.

Amaizng ice maker. Sometime it makes weird noises after working for a few days but i defrost it and fixes the issue. Still makes super clean and clear ice

Love it a lot makes eyes right away easy to clean holds the ice well no need to remove it from the bin has an app to set schedule when to make ice or to stop making ice. The app is a little buggy but still works

Love this little thing!!!very costly but worth the money if you can afford it don’t waste your money on cheap knock offs

Love it! Works wonderful. Ice is perfect. 4stars because it’s a little loud.

I have been looking for an ice maker that makes the “good” ice & I finally found it in the ice maker. It is easy to use & makes all of the ice that I need without even using the reserve tank. I highly recommend it.

I love the ice machine. Fantastic for our highly active home when the fridge's ice machine alone isn't enough volume to keep up. We have experienced one issue - one of the bearings in the machine has started to squeak/squeal. We are going through the exchange process to get a new one. Highly reccomend the machine, but would rather be honest about the performance issue after only 8 months of regular use.

I don’t like reviewing electronics until at minimum of the first year… in this case this ice maker failed at the 2year mark.. of course out of warranty and in this item I didn’t purchase the extended warranty as I signed up for the Best Buy program at a later date. Been difficult to get repaired have calls into several repair companies including GE waiting to here back. Priced too high for only two years of use.

Bought this for my Mom because she LOVES ice and especially the nugget ice. She raves about it and says it was the best gift we could buy her! It fits on her countertop nicely and doesn’t require a water line.

I have ice now fast and a lot of ice more then my refrigerator put out faster than my refrigerator and more than my federator thank you I got ice

I would love to be able to say this machine is great, but on my second one, all I can say is this is a very finicky machine. For the money, this should be fairly maintenance free and reliable. My first one died after two years making a howling sound like you wouldn't believe. Google the machine and noise, you'll see plenty of complaints. Thankfully, and thanks to Best Buy, I had an extended warranty, so out with the old, and in with a new one. I figured after two years, they would have refined the manufacturing and engineering and come up with a better product. Nope. Less than three days out of the box, occasionally you get a dying animal sound that will wake you up. I don't expect this one to last very long, and in fact, I may just return it this weekend to avoid the rush. Props to the Best Buy extended warranty for making this an easier decision. For the money, I would buy six countertop ones which will likely last a hell of a lot longer. May not be as chewable, but will work to cool your drinks. Good luck, YMMV.