Customer Ratings & Reviews

this thing is awesome delicious ice made with water fed from a Brita filter perfect texture, can be very soft when freshly made because of room temperature but i keep a bin in my freezer to get extra cold

It's a wonderful ice maker, This is our second one, Our old one is 6 years old, Used it everyday, It still works fine, no problems at all.

Great product even thought its a little expensive ive always wanted a ice machine that made crushed ice and i finally purchased it works great easy set up would recomened to anyone.

Wow! This thing is awesome! My wife had surgery where she was unable to eat / drink a lot. In the hospital they would give her ice (“sonic ice!”) you know what I am talking about. So yummy! Anyways I went and got this for her and I think I now use it more than she does. Works great, have had no issues so far. Makes ice VERY fast, we have the extra side tank that holds more water so it will fill up within a couple hrs. It does stop making ice automatically when it gets full. The ice does stay inside and keep pretty frozen, it does melt slowly but we leave it sitting all day and still get ice out of it that is frozen. Cool thing is when it melts it is just recycling the water to make more ice again. Love it!

Works great, Ice the perfect size. Only negative makes a lot of noises when using. Especially during start up.

Expensive but worth it to me.When it comes to counter top ice makers i have found that you get what you pay for.

Love Love Love this machine! It's a bit noisy, but the ice is SO GOOD. It makes ice fast too. I just set it up with a schedule and there is always ice when I come home from work!

Easy to install, easy to use, makes the best I’ve not to crunchy, not to sift, just right!

We love this machine, quietly makes the nugget ice that my my family loves. No more trips to buy nugget ice, makes plenty for family of 7. Simple to assemble and operate,

Love it!! The most absolute best purchase ever!! It’s a family pleaser and when entertaining, guest love it! Easy set up, easy to use and super yummy ice pellets like at chick fil a!!

Honestly, not worth the price tag unless you are ready to baby the heck out of the machine. It truly requires a lot of work unless you want to hear it scream loudly constantly.

My daughter said this is the best thing we ever got for the kitchen! Super easy to fill water and setup, makes ice fast and easy to use. Love it!

Been contemplating this purchase for some time, when our other counter top ice maker finally died we took the plunge. Best thing we ever purchased! Works so much better, cleaner and faster than our previous machine. We only use pre-bottled water to cut down on contaminants and as frequent cleanings. Highly highly recommend purchasing

Nugget ice is the only way to have a drink with ice and what better than the Nugget Ice Machine!! Perfect ice every time and the app makes controlling the device so easy setting a turn off time and turn on time so you wake up with fresh ice every morning. Worth it!!

I really love this ice maker. I have been used to the bullet and cube type for quite some time and I dont know why I waited so long to get this thing. The one thing that ultimately did the others in was not being able to clean things out very well so having a cleaning system built in was huge for me. Yes, it was about twice as much as a normal ice maker but hopefully it will keep me from buying more down the road. Overall it is pretty quiet and makes plenty of ice. When the bucket gets full, I just dump things out in our freezer and let it keep making more. I also like that I can fill the additional reservoir without stopping the process

LOVE the ice maker & ice size. But it started making a weird noise. of course after the return/exchange date. VERY pricy

Have used it every week since purchase a year ago. Great for iced lattes, iced tea, and just to eat and its softer than regular ice. I made plenty of ice ahead of thanksgiving and its performed well the day of. It’s just as eye catching as my espresso maker although not as pretty and shiny. Pricey but no regrets and no more weekly trips to sonics for their ice.

This is my absolute favorite kitchen appliance. If you have soft water, water, recommend descaling at least every 4 to 6 months if not, and your water is hard, would recommend descaling at least every other month. The machine operates so much better.

The ice is great and it makes it fast. There is a bit of a learning curve setting it up and cleaning it, and the instructions are only slightly better than useless. The first week or so the ice tasted very strongly of the machine itself and we were concerned we'd made a terrible mistake. I read online to run a cleaning cycle with vinegar and then WARM water and that helped a great deal. I ran half a cup of vinegar and warm water through, then ran the cleaning cycle 4 more times with just warm water and now the ice tastes good.

Great machine, love the small ice chips but it is a little loud