Customer Ratings & Reviews
- Model:
- XPIO13SCSS
- |
- SKU:
- 6408648
Customer reviews
Rating 4.4 out of 5 stars with 3769 reviews
(3,769 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Opal 2.0 ice maker for its excellent ice quality and ease of use. The side tank and compact size are also appreciated features. However, some customers have concerns about the noise level, reliability, price, and cleaning process.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 4 out of 5 stars
love the ice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE the ice maker & ice size. But it started making a weird noise. of course after the return/exchange date. VERY pricy
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Great Ice Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this ice maker. I have been used to the bullet and cube type for quite some time and I dont know why I waited so long to get this thing. The one thing that ultimately did the others in was not being able to clean things out very well so having a cleaning system built in was huge for me. Yes, it was about twice as much as a normal ice maker but hopefully it will keep me from buying more down the road. Overall it is pretty quiet and makes plenty of ice. When the bucket gets full, I just dump things out in our freezer and let it keep making more. I also like that I can fill the additional reservoir without stopping the process
I would recommend this to a friend Rated 5 out of 5 stars
Great ice machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice maker, this is our second. The first worked/still works and I gave it to our daughter after buying the black one.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Ice quality
Rated 4 out of 5 stars
Nice machine, terrible instructions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice is great and it makes it fast. There is a bit of a learning curve setting it up and cleaning it, and the instructions are only slightly better than useless. The first week or so the ice tasted very strongly of the machine itself and we were concerned we'd made a terrible mistake. I read online to run a cleaning cycle with vinegar and then WARM water and that helped a great deal. I ran half a cup of vinegar and warm water through, then ran the cleaning cycle 4 more times with just warm water and now the ice tastes good.
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
soft nugget ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy this ice maker very much its very easy to use I like the soft nugget ice
I would recommend this to a friend - Cons mentioned:Noise level
Rated 4 out of 5 stars
Ice machine
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it but I’ve had to replace it 3 times for an awful noise it was making! Glad I bought the warranty!
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
Great machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to perate and clean. Quiet and makes ice quickly.
I would recommend this to a friend - Cons mentioned:Cleaning
Rated 5 out of 5 stars
Ice maker
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker still going strong works really well but the recommended cleaning cycle comes up really fast
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .We're so glad you love your GE Profile Opal ice maker! We appreciate you for taking the time to provide us your valuable feedback. -Don@GEAppliances
- Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
Loving my Ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my countertop icemaker,it is easy to clean and makes a very good amount of ice.
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 3 out of 5 stars
Great Ice - Sounds Like Cats In Heat!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy To Assemble. Makes Ice Fast. Makes Soft - Chewable Ice. Makes Sounds Like My Cat Is In Heat. It's horrible. I'm returning mine to see if I can get one that doesn't sound like rabid cats mating.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear your unit made that sound. Please know that we're always here if you have any questions or concerns about your unit. You can contact Opal Support at 866-907-6718, Monday through Friday, from 8:00 AM to 8:00 PM EST.
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a nugget ice machine, this is perfect! I wanted some way to get more fluids into myself and my kids, so i figured an ice machine would be perfect. I picked this one because, lets face it...no one truly loves the bullet ice. They just tolerate it. Let me tell you, I have not been disappointed yet. If anything, im disappointed in myself for not being able to get through the ice as quickly as it makes it. If I had one suggestion for anyone looking to purchase this machine, it would be to use distilled water. I buy it for $0.99/gal at the store and it makes it not only have better tasting ice, but its overall better for the machine.
I would recommend this to a friend - Pros mentioned:Ease of use, Side tank
Rated 5 out of 5 stars
GE Profile-Opal 2.0: Ice Machine for Small Office
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for a small office setting. Easy set up. The side tank is perfect for the amount of use and is easy to refill when needed. No issues with the product at this time.
I would recommend this to a friend - Pros mentioned:Ice quality, Size
Rated 5 out of 5 stars
Convenient and portable ice maker.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little machine, with plenty of ice generating power. It is compact enough to keep on top of kitchen counter where it gets plenty of use.
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 5 out of 5 stars
Best little ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Friends come over you payed $600 for a ice maker! And when they leave ice is gone! Everybody says it’s loud well not to me and it does great!
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 5 out of 5 stars
Bestest!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ice ever! It makes ice in no time. I was worried about it being loud due to other reviews i read but not loud at all. Bestest ever!!
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Cleaning
Rated 5 out of 5 stars
Nugget Ice Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice is perfect nugget ice and the machine produces a lot. My only concern so far is that directions indicate it should be cleaned once a week. That is a lot of work for once a week!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Love my ice machine
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Ice Machine! This is the 2nd one I bought. My first one lasted 4 years and I never turned it off!! I know people review the "noise" but I have not had this issue. Ice produces fast too. Keep up with the cleaning cycles!
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 3 out of 5 stars
Unhappy in Alabama
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the opal ice machine....love the ice... BUT..already having problems! This is the second Opal. First lasted 3 weeks and quit making ice...ADD WATER...continued to come up! Replace with a second. After few weeks...ADD WATER.. keeps coming up. Have to thoroughly clean and prime pump to get it working! Now working 3 straight days. If stops again with ADD WATER, will return. Obviously the machine has a defective part. Do Not know why GE doesn't correct the issue! On going problem and ridiculous for a $600 machine.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to leave us your feedback. We can understand your disappointment when your favorite ice is not working properly. We would suggest getting support for your Opal Ice Maker by calling our Opal support team at the phone number 1-866-907-6718. We are confident they will be able to help.
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the idea of a freestanding unit because ice-makers built in to refrigerators notoriously break down. When I saw this unit makes softer ice pellets like what you'd get at Sonic, I decided on this model. I'm well pleased and the money I'm saving on Sonic's "Ocean Water" will pay for this machine... in maybe ten years at this rate, ha. Don't judge the first pieces of ice that get made, they were kind of extra-hard and I got worried. A couple hours in I had some nice, more "fluffy" pieces. Mind you, the texture is not fluffy like shaved ice, but not rock solid either. This machine is giving the unanticipated bonus of helping me increase my water intake, so I'm happy all around.
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 5 out of 5 stars
Love Nugget Ice
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you like the nugget ice this is the ice maker for you. Now it is a bit noisy that’s for sure. But if you can get past the noise I think you’ll be happy with the output of ice.
I would recommend this to a friend





































