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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 3769 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Opal 2.0 ice maker for its excellent ice quality and ease of use. The side tank and compact size are also appreciated features. However, some customers have concerns about the noise level, reliability, price, and cleaning process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 3,769 reviews
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this little machine and the ice it makes! It makes ice fast and is easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great product… avoid the total tech membership

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product and my wife and I love it. I would not trust the Total Tech membership though. I was lied to multiple times and it cost me money and time. They have suddenly changed their policies and many of them were changed to things that cost me money and they told me nothing they could do. They may change warranties and policies on you if it saves them money. Buy the ice maker though… great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Sonic ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!! I haven’t used my ice maker in my fridge since getting this. My kids like it so much that they will stop and pick up a ziplock bag full. Always enough ice. Easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good quality ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ice. It's easy to use and makes ice fast. The only downside is that it is a little loud.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ansolutely Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and kids eat ice. This machine makes more ice than they can eat, the first countertop ice maker to do so. To make it better, the ice is soft so it is safer for teeth! Far exceeds expectations in quiet performance, production, well worth the extra money when compared to other countertop ice makers.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Amazing ice chips!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker in our refrigerator is unreliable, so we bought the Opal 2.0. My family uses it every single day. Even if the ice maker in the fridge suddenly started working again, we still would continue using this machine. If it constantly churned out pellets, it would get 5 stars. For some reason, it will occasionally produce uncompressed shreds of ice. Just as randomly, it will start working again with no intervention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best machine in my kitchen! Minus having to clean it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best ice machine ever!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up because ice maker on home refrigerator died and parts taking too long to come in for repairs. Makes ice quickly. Kids love the small “nugget” ice better than the larger ice cubes. Even after the ice maker in the home fridge eventually was repaired, we still use this just as much. 7 months later and I can honestly say, making ice 24/7 with 3 kids and their friends throughout the summer and no issues. It kept up with demand (sometimes constantly refilling the reservoir is a pain) and never ran empty.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Broken ice maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was good for a while but it kept breaking. Loved the ice when it worked

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to leave us your review. We appreciate you being a valued GE Appliance customer and would like to help get you in touch with someone on our team so you may enjoy using your Opal icemaker again. To get support for your Opal Ice Maker or to request a product exchange you will want to call 1-866-907-6718. If you run into any trouble you can reach out to us on any of our social media pages. GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Our Ice Maker!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We both love this ice maker the moment we got it. It’s worth the money and it’s one of the top highly rated ice makers. Both me and my Husband use it all the time and we both love this kind of ice and it keeps drinks cold for a long time. It’s the Best ice maker ever.!!!! I highly recommend and suggest getting this ice maker for you and for your family if you are looking for a ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best little ice maker ever!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE OPAL! She is an amazing ice maker! when I brought her home and made her part of our family it was clear that she was the new favorite electronic child. She makes pellet ice, and does it without complaint hour after hour. I use a Zero water filter to fill her tank. Once you get one, your freezer ice maker will miss you. (I cant even tell you the last time I used the ice dispenser on my freezer.) Thank you GE for a great product. Thank you Bestbuy for putting it on sale in front of me and causing the impulse buy that brought this amazing product home for me and my family to enjoy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    GREAT little ice maker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this little pebbly ice maker is the BEST!!! so convenient and easy to use, and our favorite ice maker by far! Does a great job and fills up quickly!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband thought this was a ridiculous purchase at first! Now he loves it! Easy to set up and makes the best little cubes!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Great but get warranty!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works, it is a great machine. We our current ly on our 4th machine. 1st lasted 2 years, second lasted 1 1/2 years and last one lasted 6months. As long as you get the extra warranty you're good. Learned that after the first one. I almost bought a different brand this time but like I stated when running it is great.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for taking the time to share your feedback, that we'll be sure to pass along to the appropriate team. We appreciate you being part of the GE Profile family. -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality, Wifi

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little machine makes amazing ice and I love scheduling when it runs in the app! It keeps it from running when we’re not home and no wasted ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Size

    Rated 4 out of 5 stars

    Great little machine!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this right before a party and it worked great. I love the size and quantity that it generates.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Sonic style ice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Excellent ice just like Sonic. At times can be loud when transferring water from the tank to the ice maker. Overall love it. This is exactly what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Great ice maker!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, self cleaning, makes ice quickly, and is quiet!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Greetings - We're delighted to hear that your experience with our ice machine has been positive. The ease of use, self-cleaning feature, quick ice production, and quiet operation are all key aspects we strive to provide. Thank you for choosing GE Appliances, and if you ever have further feedback or questions, don't hesitate to reach out. Best regards. -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Awesome Ice- buy the protection plan!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice production is amazing and the clean cycle is simple. The deep clean ia time consuming but necesscary as buildup happens overtime. Also, use distilled water only if you want to extend thenlofe of your machine. I had mine only 6 mo before it stopped cooling. Have now been without it for 2 months as the contracted warranty company for ge works on sending me a new (refurbished) machine. Imwish I would have bought the best buy protection!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great Ice Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator’s ice maker broke 2 yesrs ago and i needed something to make ice. FYI dont ever by a Samsung refrigerator, theyre junk. This GE makes ice so fast and the ice is the incredible Sonic style ice. Maintaining the machine is paramount though. It needs descaled at least once a month depending on your water quality. Overall, I can’t recommend this machine enough if you need an ice maker.

    I would recommend this to a friend