Customer Ratings & Reviews
- Model:
- XPIO13SCSS
- |
- SKU:
- 6408648
Customer reviews
Rating 4.4 out of 5 stars with 3777 reviews
(3,777 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Opal 2.0 ice maker for its excellent ice quality and ease of use. The side tank and compact size are also appreciated features. However, some customers have concerns about the noise level, reliability, price, and cleaning process.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Love my ice machine
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Ice Machine! This is the 2nd one I bought. My first one lasted 4 years and I never turned it off!! I know people review the "noise" but I have not had this issue. Ice produces fast too. Keep up with the cleaning cycles!
I would recommend this to a friend - Cons mentioned:Noise level
Rated 4 out of 5 stars
Ice machine
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it but I’ve had to replace it 3 times for an awful noise it was making! Glad I bought the warranty!
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
Great ice maker!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, self cleaning, makes ice quickly, and is quiet!
I would recommend this to a friendBrand response from GE Answers
Posted .Greetings - We're delighted to hear that your experience with our ice machine has been positive. The ease of use, self-cleaning feature, quick ice production, and quiet operation are all key aspects we strive to provide. Thank you for choosing GE Appliances, and if you ever have further feedback or questions, don't hesitate to reach out. Best regards. -Kacie@GEAppliances
- Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
Ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well made ice maker. Performance is excellent. It is easy to use. Love the ice!
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 5 out of 5 stars
Great pellet style ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this ice maker for a few weeks and it performs great. My family loves the pellet ice. It makes a little noise but considering the quality of the ice it is worth it.
I would recommend this to a friend - Pros mentioned:Ice quality, Side tank
Rated 5 out of 5 stars
Opal 2.0
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this purchase! Nice chewy ice. I like that is programable so it doesn't run all the time. The side tank is a must have.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
My wife is THRILLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had it for about 30 days and it has worked great so far. My wife absolutely loves it. I would say that the capacity of the ice bin is a little bit on the small side, but my wife’s ice demands usually outpaces the ice maker built into our refrigerator (the reason I bought this one) - now she uses this one only and it hasn’t gone empty yet. So the output is greater than my built-in.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Such good ice..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the right model. It makes a lot of really good ice very quickly. Just a two scoops is enough for a cup of water, but when it's full there's a dozen scoops easy. The side water tank attachment is a necessity, as it can be very difficult to fill the in-unit water tank, requiring removing the ice tank and an awkward angle for most pitchers.
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
Ice queen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this ice machine! Is so easy to use and the ice pellets are right size to munch on!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are loving your new icemaker. Your review means a lot to us and lets us know we have achieved that famous nugget ice for our customers. We hope you continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA
Rated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Obsessed! This thing has saved my husband LOTS of money when it comes to buying ice!! We travel for work and I take this ice machine everywhere we go, I refuse to leave without it.
I would recommend this to a friend- Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
Ice ice baby
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for the price. Easy use. Very convenient. Makes more then enough ice and makes it quickly.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there,
Thanks so much for taking some time to rate this incredible ice maker. It's definitely an excellent product to have in any home! Make sure you're connected to the WiFi for even more awesome features. Thanks for choosing GEA! Mike@GEA
- Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 4 out of 5 stars
Best ice you could ask for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice maker. Does the job. Makes a little noise but not bad. Looks good in my kitchen.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
A little bit of heaven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have waited years to have an ice maker in my home. Bought many bags of ice from Sonic over the years. I am so happy that I bit the bullet and purchased this item, it works well and is so close to the ice I purchased at Sonic that I don't miss it at all. Love not having to hook up a water supply. Wish I had done this years ago.
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
Great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this ice maker. It makes great ice fast and easy to start up. It is better than i expected and i did expect it to be very good.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friend - Cons mentioned:Cleaning
Rated 5 out of 5 stars
Ice maker
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker still going strong works really well but the recommended cleaning cycle comes up really fast
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .We're so glad you love your GE Profile Opal ice maker! We appreciate you for taking the time to provide us your valuable feedback. -Don@GEAppliances
- Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 3 out of 5 stars
Opal 2.0 review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first really liked it. After about two weeks it began to make an awful noise like a grinding and high pitched noise. when it makes this noise it doesn’t make ice. Have cleaned it when app tells me it needs to be cleaned. It doesn’t make this noise all the time so it still makes ice, which I love. Would like to give 5 stars if wasn’t for noise and lack of ice when noise occurs.
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 5 out of 5 stars
GREAT nugget ice machine!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine works perfectly! Make sure you read the instructions and clean it well. Can be a little noisy but makes ice fast and keeps up with the demands of entertaining.
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 4 out of 5 stars
Noisy, but really like the ice nuggets.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is very noisy. So far, I'm happy with the ice, but there are always drops of water around.
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Reliability
Rated 3 out of 5 stars
Broken ice maker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was good for a while but it kept breaking. Loved the ice when it worked
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to leave us your review. We appreciate you being a valued GE Appliance customer and would like to help get you in touch with someone on our team so you may enjoy using your Opal icemaker again. To get support for your Opal Ice Maker or to request a product exchange you will want to call 1-866-907-6718. If you run into any trouble you can reach out to us on any of our social media pages.
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Expensive, but worth if...if you like chewable ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros - It's the type of ice I have wanted at home but never knew how to describe. It's like the ice that I used to get with fountain drinks at the little league snack shack. It's the ice that made me always want a fridge with an ice machine that could do good crushed ice...but it was still never the same. This machine also makes ice quickly, and is not nearly as noisy as some of the other reviews would suggest. Cons - It's expensive. And it's a little tall for some under cabinet locations. That's really all the negative I can find.
I would recommend this to a friend





































