Customer Ratings & Reviews
- Model:
- XPIO13SCSS
- |
- SKU:
- 6408648
Customer reviews
Rating 4.4 out of 5 stars with 3777 reviews
(3,777 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Opal 2.0 ice maker for its excellent ice quality and ease of use. The side tank and compact size are also appreciated features. However, some customers have concerns about the noise level, reliability, price, and cleaning process.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
Perfect Christmas Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it. It’s fast, the ice is the perfect size, easy to set-up and clean. Totally worth the price. And it’s not loud at all.
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
Great nugget ice maker!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nugget ice! Love the easy set up and daily ease of use - does need to be cleaned every week or two, but it’s easy to do and worth the effort. Makes ice quickly too!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
The best ice at home
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had for 6 months and absolutely love! We love sonic or circle k ice and this is exactly that. We have company and everyone loves. It doesn't take long to refill and our family of 5 (and we all use it) never has a problem. My sister has also purchased one and loves as well. Don't overthink this one - it is PERFECT!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! We have had this for a couple of months now. I was used to a built-in icemker so was concerned it would not keep up with demand. It does great! We have even had a few small parties and it has done awesome!
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
Great ice machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the small ice pellets! They are very easy to eat! It doesn’t make a mess, it recycles the water.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there,
We appreciate you taking the time to share your review on this superb ice maker! We're so happy to hear you're enjoying the little ice pellets. They're definitely a treat to heave in any home! Please let us know if you have any questions or concerns. Thanks for choosing GEA! Mike@GEA
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Makes the best pellet ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife for Christmas. I’ve been wanting to get her one for a couple of years now and finally decided to make it happen. My wife loves ice, especially the pellet ice. She says this is some of the best ice she’s ever had. As compared to Sonic ice, the Sonic ice doesn’t even come close she claims. As for setup and operation, it was very quick and easy to start. It took several hours to fill up the bin, but once it’s full, it maintains a good amount of ice, even with more than moderate use. Highly recommend.
I would recommend this to a friend - Cons mentioned:Noise level
Rated 4 out of 5 stars
Noisy But
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had for a month now. Works as advertised. It took approximately two hours for ice bin to fill the first time. It has made a couple of “growling” noises but continued to work fine. Pros : it makes nice ice and we have not ran out (family of 5). Cons: it’s fairly noisy but getting use to it. Also I wonder how much electricity it uses. So far overall I’m satisfied. Four stars because of noise
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Great ice but........
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker is awesome in many ways and many ways it's not. First off, the product is perfect in size and frozenness. Best ice hands down. But it's definitely not portable its very heavy so it stays where u put it. You're not going to be moving it much for sure. It's kind of hard to fill and keep up with. like if you want the amount of ice advertised you need to empty it 30 times it can't make a lot of ice but not unattended. Hefty price worth perfect ice ? for me no
No, I would not recommend this to a friend - Cons mentioned:Noise level, Reliability
Rated 3 out of 5 stars
Great, w/issues that NEED to be fixed on product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for 2 years and 4 months. Loved it, but it can get loud, and the clean out is a little annoying as often as needed. And then one day it started to leak and never stopped. So either I got a lemon, or this didn't last.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing your feedback. We're happy to hear that you love it, but sorry that you've had some trouble with it. There are many normal sounds you may hear. Check out an article on our website called OPAL ICE MAKER - NORMAL SOUNDS to learn more. We encourage you to make sure that descale every 2-3 weeks for a better experience. We hope that these suggestions help, and we welcome any additional feedback that you have. All the best.- Kianna@GEA
- Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 5 out of 5 stars
Nugget ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes ice fast is a little noisy but not annoying being small nuggets it melts fast
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to send your feedback. We take our customer's feedback and suggestions seriously as we use it to help make improvements or changes in future builds. So we appreciate you bringing the noise to our attention. We hope you continue to enjoy using you new opal icemaker and if there is anything we can help within the future, please let us know. All the best! Dianna@GEA
- Cons mentioned:Reliability
Rated 3 out of 5 stars
Great but get warranty!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works, it is a great machine. We our current ly on our 4th machine. 1st lasted 2 years, second lasted 1 1/2 years and last one lasted 6months. As long as you get the extra warranty you're good. Learned that after the first one. I almost bought a different brand this time but like I stated when running it is great.
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for taking the time to share your feedback, that we'll be sure to pass along to the appropriate team. We appreciate you being part of the GE Profile family. -Don@GEAppliances
- Pros mentioned:Ice quality
Rated 4 out of 5 stars
Enjoying our 2nd machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our ice maker! One important note, make sure to get the extended warranty. May reviewers mentioned their machine had issues just after the one-year mark and how easy the exchange process was with the extended warranty. We had the same problem. The machine itself makes great nugget ice, quickly with a minimum fuss. We have not used the WiFi capabilities so I can't comment on that.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Great ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using our ice maker for about a month, now, and we love it. It is quieter than expected and makes plenty of perfect ice. We stockpiled ice in our deep freeze for our Thanksgiving family gathering and it was so nice. I will say it is preferable to store ice in plastic ziplock-style bags and not in Tupperware-style storage containers, as the ice will be slightly wet and cause it to freeze in clumps. It is much easier to break apart when stored in bags. This is a large unit and did not fit under our upper cabinets, so we use it on a rolling cart to move it near the sink for drainage and cleaning.
I would recommend this to a friend - Pros mentioned:Ice quality, Size
Rated 5 out of 5 stars
Best ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product. Very quiet. Good ice. Looks stylish. Not too big. Love it!
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Great addition to newly finished basement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome counter top ice maker. I have not yet gone through a full cleaning cycle but overall after a month or two this item is still awesome. It makes ice quickly and relatively quietly. The ice lasts awhile in a cup. I was able to catch this on a bit of a sale and since we purchased for our basement windows w have had 2 or 3 family and friends go and get one. Not the cheapest option out there but looks good on my counter and fits our decor without sticking out.
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 5 out of 5 stars
Love having my favorite ice anytime!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this ice maker for 9 months and we love it! Works well, a little loud at times but you get used to it. Very happy with purchase.
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the way this machine works. The only negative response is the sounds it makes, but it is in the kitchen so it doesn’t matter.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Works great! Great ice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been working great for over 4 weeks! It's a little work cleaning it every week and descaling it every other week or 2 but worth the hassle. The ice it makes is great and I figure eventually this will pay for itself since the wife won't be buying Sonic ice any longer. Sorry Sonic. I hope you survive. :)
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Well worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best ice Machine on earth. Besides the nugget ice the Bluetooth feature is my favorite. If I’m at work and want some ice made before I get home. I just go the app and start my ice machine an hour to an hour and a half before I get off. Also in the app will let you know when it’s time to clean the ice machine.
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 4 out of 5 stars
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for people who like to chew on ice all day! Also, good for making drinks. The only downside is the noise.
I would recommend this to a friend





































