Customer Ratings & Reviews
- Model:
- XPIO13SCSS
- |
- SKU:
- 6408648
Customer reviews
Rating 4.4 out of 5 stars with 3777 reviews
(3,777 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Opal 2.0 ice maker for its excellent ice quality and ease of use. The side tank and compact size are also appreciated features. However, some customers have concerns about the noise level, reliability, price, and cleaning process.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 5 out of 5 stars
Soft ice for all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome machine. Makes soft ice that is in high demand in our home. A little noisy when making ice but definitely recommend to anyone who loves soft ice.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Ice! Ice! Baby!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the coolest and most useful gadget, that i’m enjoying at the moment! It’s the perfect setup in my home office, where i can enjoy beverages on ice while i’m hard at work. The ice does not disappoint…its soft, delicious and quite self-sufficient.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to leave your review and choosing us for your purchase. That sounds like a great home office setup! We love hearing that you will be enjoying that famous nugget ice conveniently anytime you want.
- Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
Awesome crunchy ice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Ice Machine very easy to set up and the ice is amazing
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Noise level
Rated 5 out of 5 stars
Great nugget chewable ice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the nugget ice so far. Easy to use. Sometimes it gets a bit noisy when running, but not loud enough to really bother anyone. Would buy it again.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Great chewable ice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If your looking for that rare crunchy chewable ice look no further. This is for you. We have one for a family of 6 and this keeps up and is exactly what we needed. Great for bottles for aports. Work. Walks. Gym. You name it. Only thing is though … spend the little extra for the side reservoir as youll go through a lot of water and its a pain to refillif you dont have it
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- thank you for your feedback! We appreciate you being a valued GEA customer and are happy that you are impressed with your new Opal icemaker. We hope you and your family continue to enjoy that famous nugget ice for many years. If there is anything we can help with in the future, please let us know. Sincerely- Dianna@GEA
- Pros mentioned:Ice qualityCons mentioned:Price
Rated 5 out of 5 stars
Family loves it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it We have the “good ice” in the house now lol Expensive but it’s something we use everyday so … it’s worth the money I guess
I would recommend this to a friend - Pros mentioned:Ice quality, Side tank
Rated 5 out of 5 stars
Refrigerator jce maker replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great eating ice. Fit’s well under the upper cabinet. Spend the money and get the side tank. Works well with the phone app.
I would recommend this to a friend - Pros mentioned:Wifi
Rated 5 out of 5 stars
GE PROFILE PORTABLE ICE MAKER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a GE Profile-Opal Portable Ice Machine for my daughter as a Christmas gift. She has been wanting one of these for a long time. Since this Christmas was one of the best ever since I nearly lost her in "2019" due to health problems, I wanted to surprise her with this!! I waited until Christmas day after the kids opened their presents and surprised her with it!! She totally loves it and that makes her mama happy as well !! Awesome customer service, it was out of stock at the store so they had it shipped to me! No problems so far !! Thank you Bestbuy !!!!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 5 out of 5 stars
Ice Machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Issue on noise,will need purchase of water which was bought to hear less crackling noise. Other than that ice is Good!!
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this! Works great, ice is soft and it’s easy to use and set up.
I would recommend this to a friend - Pros mentioned:Ice quality, Size
Rated 5 out of 5 stars
Worth it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and works quick. Takes up minimal space and quiet.
I would recommend this to a friend - Pros mentioned:Ice quality, Side tank
Rated 5 out of 5 stars
Little giant.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker makes great ice. And plenty of it. 1 gallon side tank is a big plus.
I would recommend this to a friendBrand response from GE Answers
Posted .HI, we appreciate you taking the time to reach out to us with your feedback. We are happy that so far you are loving your Opal icemaker so far. We also love the small nugget ice! We hope it continues to work great for you. Take care! -Mel@GEA
- Pros mentioned:Ice quality, Size
Rated 5 out of 5 stars
Ice Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife for Christmas and she has thanked me ever since. Fits on countertop, make plenty of ice, and best of all the ice is awesome.
I would recommend this to a friend - Pros mentioned:Ice quality, Wifi
Rated 5 out of 5 stars
Nugget ice perfection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.About 1lb per hour, with WIFI set it and forget it and have ice whenever you need it. Melting ice recycles into the water tank to make new ice.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
A Jewel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, but if you are bagging and freezing the ice you have to babysit it and shake and tap the bags to assure nuggets are not all stuck together. The ice make works fast and is a good ice to crunch on. I only wish the ice bin was chilled to keep the melting ice at the bottom from getting all watered down. If you are going to just keep it running full time and scoop right from it it is fine. It will self turn off if the ice reaches the top right corner and seems to stay frozen. We alway bag it so it last longer.
I would recommend this to a friend Rated 5 out of 5 stars
Great ice machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice maker, this is our second. The first worked/still works and I gave it to our daughter after buying the black one.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Nuggets Galore!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Continuously and quickly makes perfect nugget ice chips every time. With the reservoir on the side it practically guarantees that you'll always have ice. Keeps up with my heavy demands for ice. Makensure you clean regularly and buy the correct cleaning agent for the nugget ice maker. It's a bit pricey but if you catch a sale, jump on it!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
GE Nuggett Ice Maker
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been an excellent purchase thus far. We use it two times a day for 6 out of 7 days for our household ice. Wife goes through ice like crazy. We make approximately 4 gallon size bags a day. It has saved so much time and effort thus far. Can only hope it holds up for our use. Able to preprogram and set on a timer. Great purchase. This is an expensive item, so far no regrets.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi, we appreciate you taking the time to reach out to us with your feedback. We are glad that you and your family are loving your Opal nugget icemaker! We also love the small nugget ice it produces! We are here though if you need anything in the future. Take care! -Mel@GEA
- Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 5 out of 5 stars
Nugget ice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the small ice nuggets. The ice maker does take up a lot of counter space and can be a little loud but well worth it.
I would recommend this to a friend - Cons mentioned:Reliability
Rated 3 out of 5 stars
Loved it but didn’t last
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved my ice machine! That is until I started having problems with it. Water was coming out of my motor a little over the year. I’m contacting customer service to see if I can get a replacement or they can fix it. It’s not fair it lasts a little time compared to other cheaper ones.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear you are having trouble with your Opal Ice maker unit as this is not what we would expect. If you haven’t already, we would suggest reaching out to our Opal Support team at 866-907-6718, Monday through Friday, 8:00 AM to 8:00 PM, EST. We are confident they will be able to help.





































