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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 3769 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Opal 2.0 ice maker for its excellent ice quality and ease of use. The side tank and compact size are also appreciated features. However, some customers have concerns about the noise level, reliability, price, and cleaning process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 3,769 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love my ice machibe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love my ice maker it makes ice really fast. Also it is easy to clean and the light makes the machine to me lol it’s not too loud either definitely a good investment

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Love/Hate Relationship

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me begin by saying, "I LOVE THE ICE!" However, I do not love the sounds this device makes. Sometimes it works great, but other times it squeals and hisses so loud that I have to turn it off. This is so disappointing, because I love everything else about the machine, but I can't stand to have it running because of the noise sometimes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve gone through multiple ice machines just trying to find the one that makes the perfect ice and works quietly. This GE sonic ice maker is the one. It keeps up with our ice usage, which is quite a bit. I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Best machine ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best machine we've ever purchased. Not sure what we ever did without it. Makes perfect ice. Easy to use. Easy to fill.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great chewable ice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for that rare crunchy chewable ice look no further. This is for you. We have one for a family of 6 and this keeps up and is exactly what we needed. Great for bottles for aports. Work. Walks. Gym. You name it. Only thing is though … spend the little extra for the side reservoir as youll go through a lot of water and its a pain to refillif you dont have it

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- thank you for your feedback! We appreciate you being a valued GEA customer and are happy that you are impressed with your new Opal icemaker. We hope you and your family continue to enjoy that famous nugget ice for many years. If there is anything we can help with in the future, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ice quality, Size

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and works quick. Takes up minimal space and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Works great, ice is soft and it’s easy to use and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Soft ice for all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine. Makes soft ice that is in high demand in our home. A little noisy when making ice but definitely recommend to anyone who loves soft ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Nuggets Galore!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Continuously and quickly makes perfect nugget ice chips every time. With the reservoir on the side it practically guarantees that you'll always have ice. Keeps up with my heavy demands for ice. Makensure you clean regularly and buy the correct cleaning agent for the nugget ice maker. It's a bit pricey but if you catch a sale, jump on it!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Ice Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issue on noise,will need purchase of water which was bought to hear less crackling noise. Other than that ice is Good!!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Side tank

    Rated 5 out of 5 stars

    Refrigerator jce maker replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great eating ice. Fit’s well under the upper cabinet. Spend the money and get the side tank. Works well with the phone app.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Side tank

    Rated 5 out of 5 stars

    Little giant.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker makes great ice. And plenty of it. 1 gallon side tank is a big plus.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      HI, we appreciate you taking the time to reach out to us with your feedback. We are happy that so far you are loving your Opal icemaker so far. We also love the small nugget ice! We hope it continues to work great for you. Take care! -Mel@GEA GE_Appliances

  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Family loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it We have the “good ice” in the house now lol Expensive but it’s something we use everyday so … it’s worth the money I guess

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great nugget chewable ice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the nugget ice so far. Easy to use. Sometimes it gets a bit noisy when running, but not loud enough to really bother anyone. Would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 2 out of 5 stars

    Bad side tank design

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Makes ice fast and the ice pieces are a perfect size! Like Sonic ice. Aesthetically, the unit looks great. Cons: When it needs to add water, you have to remove the side tank, flip it, unscrew the cap, fill it, screw the cap back on, flip it back over and then (and here is where the problem arises) you have to lift the entire thing above the unit being careful that the little clear hose doesn't come out (which every time I do this, it comes out because it isn't tight enough and then water goes everywhere. This is the only way to get the air bubbles out of the system allowing it to fill and start making ice again. This is a really bad design. I have a Keurig pot next to my ice machine and it also has a side tank. You fill it from the top therefore never needing to lift it to allow it to start using the water. I don't know why the designers of this ice machine didn't think that having an opening at the top would be much better. I will be seeking a different ice maker that isn't so cumbersome.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear that you love how fast your ice maker produces ice and that the ice is the perfect size. We also appreciate the feedback on the design of the water tank. We will share your experience with our team for future consideration. If you are still in need of assistance with your unit, please contact Opal directly at 1-866-907-6718. GE_Appliances

  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    GE PROFILE PORTABLE ICE MAKER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a GE Profile-Opal Portable Ice Machine for my daughter as a Christmas gift. She has been wanting one of these for a long time. Since this Christmas was one of the best ever since I nearly lost her in "2019" due to health problems, I wanted to surprise her with this!! I waited until Christmas day after the kids opened their presents and surprised her with it!! She totally loves it and that makes her mama happy as well !! Awesome customer service, it was out of stock at the store so they had it shipped to me! No problems so far !! Thank you Bestbuy !!!!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Great when it works.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great when it works, but it’s a pain to keep running. I’d say you should expect it to last about 2 years. The machine often has problems restarting after it’s been cleaned. I recommended it with these caveats. Pro tip: use only distilled water to keep scale from building which might extend its life.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad you reached out. For help with the problems you're experiencing, we recommend contacting Opal Support at myopalservice.com 1-866-907-6718, M-F 8-8 EST. GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    GE Nuggett Ice Maker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an excellent purchase thus far. We use it two times a day for 6 out of 7 days for our household ice. Wife goes through ice like crazy. We make approximately 4 gallon size bags a day. It has saved so much time and effort thus far. Can only hope it holds up for our use. Able to preprogram and set on a timer. Great purchase. This is an expensive item, so far no regrets.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi, we appreciate you taking the time to reach out to us with your feedback. We are glad that you and your family are loving your Opal nugget icemaker! We also love the small nugget ice it produces! We are here though if you need anything in the future. Take care! -Mel@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great nugget ice machine

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little Nugget Ice machine. This is my 2nd one. We make 3-6 buckets every day & wore my last one out in less than 5 years. Luckily I had the extended warranty for 5 years & was totally refunded my original purchase price. So, we bought a new one at a lesser price than the 1st one & it's new and improved and we love it. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Wifi

    Rated 5 out of 5 stars

    Nugget ice perfection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About 1lb per hour, with WIFI set it and forget it and have ice whenever you need it. Melting ice recycles into the water tank to make new ice.

    I would recommend this to a friend