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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 3777 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Opal 2.0 ice maker for its excellent ice quality and ease of use. The side tank and compact size are also appreciated features. However, some customers have concerns about the noise level, reliability, price, and cleaning process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 3,777 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use great for your ice lovers compact and not to bulky

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for contacting us with your feedback. Your review means a lot to us and lets us know we have achieved that famous nugget ice for our customers. We hope you continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    GE Profile Opal Ice Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used ofr the first time this past weekend. Pro's : makes ice quickly and with good consistency, just like getting "Sonic" ice, inexpensive compared to a full-size machine... and the unit has solid construction (not lightweight) Con's : took a few minutes to set-up and run through the initial cleaning, ice storage bin is very small, and the water reservoir needs to be refilled frequently

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice machine is amazing! Easy to clean, easy to assemble, and easy to use. I have only used filtered water to fill it with but it does not have a bad/chemical taste. It has never ran completely out on my family of four. I love it so much i bought my mom one for Christmas!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 2 out of 5 stars

    Bad side tank design

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Makes ice fast and the ice pieces are a perfect size! Like Sonic ice. Aesthetically, the unit looks great. Cons: When it needs to add water, you have to remove the side tank, flip it, unscrew the cap, fill it, screw the cap back on, flip it back over and then (and here is where the problem arises) you have to lift the entire thing above the unit being careful that the little clear hose doesn't come out (which every time I do this, it comes out because it isn't tight enough and then water goes everywhere. This is the only way to get the air bubbles out of the system allowing it to fill and start making ice again. This is a really bad design. I have a Keurig pot next to my ice machine and it also has a side tank. You fill it from the top therefore never needing to lift it to allow it to start using the water. I don't know why the designers of this ice machine didn't think that having an opening at the top would be much better. I will be seeking a different ice maker that isn't so cumbersome.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear that you love how fast your ice maker produces ice and that the ice is the perfect size. We also appreciate the feedback on the design of the water tank. We will share your experience with our team for future consideration. If you are still in need of assistance with your unit, please contact Opal directly at 1-866-907-6718. GE_Appliances

  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    must buy !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing in every way! super easy to set up and maintain. fills up fast with ice which is amazing! reminds me of chick fil a ice lol

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Top of the line ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been through many ice makers. This is the ultimate for ice cube snobs. The pellet ice is amazing. It keeps it frozen til the next day. I recommend using the distilled water for best taste. I couldn’t be happier with this machine. Might be pricey but you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Side tank

    Rated 5 out of 5 stars

    Ice Macine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Quickly makes a full hopper and the side tank is a must.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We're so pleased to hear how much you love your ice maker! The side tank is a great addition that helps reduce how many times you have to refill the ice machine. Thanks for allowing GE to be part of your home. Have a wonderful day! - Don@GEA GE_Appliances

  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Great when it works.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great when it works, but it’s a pain to keep running. I’d say you should expect it to last about 2 years. The machine often has problems restarting after it’s been cleaned. I recommended it with these caveats. Pro tip: use only distilled water to keep scale from building which might extend its life.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad you reached out. For help with the problems you're experiencing, we recommend contacting Opal Support at myopalservice.com 1-866-907-6718, M-F 8-8 EST. GE_Appliances

  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    My ice prayers have been answered

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes the perfect soft nugget ice, best with Sparkling water. Easy to clean, app is great and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best Ice Maker on the Market

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried multiple similar products and have encountered issues with all of them. The GE... While a higher price point... Is well worth it. It is quieter, more efficient, and makes ice that is the perfect pellet size. No more stopping by the convenience store or Sonic for ice!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there - We're thrilled to hear that our ice machine has exceeded your expectations, especially after trying multiple similar products. Your feedback on the higher price point being well worth it due to its quiet operation, efficiency, and perfect pellet size ice is truly appreciated. We're glad to be a convenient solution that eliminates the need for additional stops. If you ever have more feedback or questions, please feel free to reach out. Thank you for choosing GE Appliances. Best regards. -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    The GOOD ice!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How I regret not buying this sooner. this makes the BEST ice and so quickly. A little louder than my old one but that one sucked.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome ice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone loves this ice. Easy set up. Little loud when running to make the ice. But not to bad. Overall pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Worth it. Get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was going to be "meh". It was expensive, and it just makes ice. I thought, "So, there are cheaper ice makers; there are smaller ones; there are ones that make round ice. Why would I spend so much money? The Wifi? No. That's dumb." Well, I WAS WRONG. I plugged it in and WIZ. BANG. ZOOP. The ice was flying out. Left. Right. Up. Straight into the glass. It was like the chronglestomp fairy just had a bunch of ice babies that were round and crunchy. FOR THE PEOPLE. GET THE ICE.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker is amazing, simple to use and perfect ice chips

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your icemaker. Your review means a lot to us and lets us know we have achieved that famous nugget ice for our customers. We hope you continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Just do it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little noisy, but my family has never enjoyed ice more?!?! It is not the cheapest but worth the money I believe!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Great ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, makes ice pretty fast. Have not used for a large gathering yet but seems to make a try of ice pretty fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Not loud at all easy to set up and makes ice very quick

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - we’re happy to learn that you’re loving your new Opal Ice Maker! It’s great that you’re finding this model quiet and easy to set up - as that is certainly the ownership experience we strive for. Thanks for joining out GE family and please feel free to reach out anytime if there is anything we can assist with. Have a great day! Lauren@GEA GE_Appliances

  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Nugget Ice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Sonic ice at home. We love it and it’s easy to set up.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - It's great to hear that you're loving your GE Profile ice maker. The ice is definitely fantastic and the SmartHQ app really does enhance the experience when using this machine. Thank you for taking the time to provide your valuable feedback. We wish you all the best. - Don@GEA GE_Appliances

  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great buy! I love the ice! Its very simple to operate and assemble.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are so please you are happy with your purchase. The nugget ice is amazing and we are so happy you are finding our Opal to be intuitive. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Awesome ice maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been eyeing this product for a while but held off because of the hefty price tag. We recently bit the bullet and I am so glad we did. It makes ice super quickly and, although the product isn’t a freezer in itself, the ice keeps for a while. If you like nugget ice, this is a must-have.

    I would recommend this to a friend