Customer Ratings & Reviews
- Model:
- XPIO13SCSS
- SKU:
- 6408648
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Opal 2.0 ice maker for its excellent ice quality and ease of use. The side tank and compact size are also appreciated features. However, some customers have concerns about the noise level, reliability, price, and cleaning process.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Icemaker for life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice machine have completely changed my life as an ice lover I had high expectations and it met all of them . It makes my drink cold delicious. ( Fast, cold, durable, quiet), the best icemaker machine that has ever!
I would recommend this to a friend - Pros mentioned:Ice quality
Amazing
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic ice maker. I personally have had no issues but we had one at work that broke pretty quickly due to the harder water line. If you have soft water though and refill the tank this thing is perfect. Thinking about getting a second for the other house its so good!
I would recommend this to a friend - Pros mentioned:Ice quality
MH
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This creates very nice ice. The cleaning process is definitely a project. I think if it was a closed system and had ice dispensing instead of everyone scooping it would be more hygienic.
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing your feedback. Your comments about the design are greatly appreciated as we always looking for ways to make things even better. Enjoy your ice!- Kianna@GEA
- Pros mentioned:Ease of use
Must purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this! Easy to use easy to set up! Use it on a daily
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Worth every penny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This GE nugget ice maker is very simple to use and it's very fast making ice.
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Pros and cons for sure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the uce it IS the GOOD ice. Bit for 600.00 this thing should not leak water out of the drawer when you open it and the noise...oh no when it decrosts and screechea at you til you wanna leave the room!!!
No, I would not recommend this to a friend - Pros mentioned:Ice quality
Superb Ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is waaay better than sonic ice or even hospital ice. I love the comfort of just being able to walk into my kitchen and scoop some ice into my yeti. Best investment ever and the wife is extremely pleased.
I would recommend this to a friend - Pros mentioned:Ice quality
Overall a Trusty Workhorse
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While this countertop icemaker churns out excellent chewable ice nuggets and operates like a champ, its longevity leaves something to be desired. I'm on my third unit in just three years. To make matters more challenging, the warranty process was a hassle, with two replacement units arriving either damaged or unclean. It's evident the manufacturer has some kinks to iron out. Despite these hurdles, I still believe in the product. It's a trusty workhorse, but anticipate potential issues after a year of use.
I would recommend this to a friend - Cons mentioned:Noise level
BEST ICE EVER
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it until it was a few years old and started making loud noise. By I think as long as the warranty is purchased you’ll be ok. I can’t see myself NOT having this as a part of my kitchen
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing your experience. We're sorry to hear of your troubles with noise. There are many normal sounds you may hear. Check out an article on our website called OPAL ICE MAKER - NORMAL SOUNDS to learn more. Your experience is important to us and we will use your feedback to improve. Let us know if we can help in the future. All the best.- Kianna@GEAppliances
- Pros mentioned:Ice qualityCons mentioned:Cleaning
Ice Maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice is great but the cleaning process takes awhile!
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Not Worth The Cost
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes ice very slowly, not enough to keep up with my family’s needs. The reservoir doesn’t work great even though I followed all instructions and set it up as directed. Also, it makes a TERRIBLE sound that is very loud. It’s so loud my dog barks at it angrily as if it’s the vacuum. The nugget ice is nice, and I like the UV cleaning button but it is no where worth the price. I had an ice machine prior to this that I got off Amazon for $100 and I would probably just buy that one again if I had the option. Due to the price I am now stuck with this one for a while.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello – Thank you for taking the time to write this review. We’re so sorry to hear that this Opal Ice Maker did not meet your expectations. This is certainly not the experience we expect or wish for our consumers to have, and we understand just how frustrating a situation like this can be! Because of this, we would like to apologize for any inconvenience or disappointment this unit has given you. Please know that we will be happy to share this feedback with our product team so that they can investigate this as well. Please know that should you ever need assistance; you can always reach out to us. Wishing you well – Matthew@GEA
- Pros mentioned:Ice quality
Great ice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant after reading some of the reviews but I’m glad I went ahead and purchased this ice maker. It isn’t as loud as people were saying. It sounds the same as the oven running and is quieter than the dishwasher. Started making ice in 20 min and bin was full in like as hour. The price was high so I’m hoping it lasts!
I would recommend this to a friend - Cons mentioned:Noise level
Good Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup including cleaning process was pretty simple and straight forward. Just be aware that the supply hose from the reservoir to the actual ice maker needs some space. The product delivers exactly what it promises. The only deduction is for the noise. While not “loud” it’s noticeable. If they can solve that, this will be a five star
I would recommend this to a friend - Pros mentioned:Ice quality
Excellent!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker is the best! We absolutely love this machine! You never have to worry about running out of ice and you never have to worry about making ice yourself!!! This machine makes you want to have a drink with ice, it’s a total must have in your home! Throw away the ice trays!!!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are loving your icemaker. Your review means a lot to us and we hope you continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA
- Pros mentioned:Ice quality
Yupppp
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love having the perfect cubes at all times loving it
I would recommend this to a friend - Pros mentioned:Ease of use
Love it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it. Love the ice. Easy to use and clean. Worth the price
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review and congratulations on your new Opal icemaker! We are excited that you will be able to enjoy the convenience of having that famous nugget ice in your home. We think you will continue to love it for many years to come! Dianna@GEProfile
- Pros mentioned:Ice quality
SO ICY
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my wife and she fell in love with this nugget ice machine. The family come over and enjoys it as well. Any other ice machine doesn’t compare.
I would recommend this to a friend - Pros mentioned:Ice quality
Worth the price, really nice ice machine, no mess
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker is awesome. Makes great ice for my drinks, its fast, easy to use. I will never use the ice maker in the Refer again. Don't try to make extra an freeze it, turns into a solid block. Use one gallon bottled water, it tastes great. Love this machine.
I would recommend this to a friend - Pros mentioned:Ice quality, Size
Home Bar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the size, the quality and the convenience. perfect for our bar area
I would recommend this to a friend - Pros mentioned:Ice quality
Love Nugget Ice
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you like the ice from Sonic then you will love this thing. Its used so much my only gripe is I wish the water container was a lot bigger. Yes its a little pricey but having non stop nugget ice day in and day out is nice. It produces enough ice to even keep up with get togethers as long as you keep the water container full.
I would recommend this to a friend