Customer Ratings & Reviews

Ice is great , simple to set up and use. Unfortunately it makes a loud noise after a few weeks of running it. Get the protection plan .

After wanting a nugget icemaker for years, I finally caved and bought this model thinking the high price would equate to great quality. Sadly that wasn’t so. When the new ice is fresh, it’s good. But the storage compartment isn’t insulated well enough to keep it in that shape for long. The ice melts together and becomes quite watery. I was willing to overlook this shortcoming until the noise started. After four months of using this icemaker it started making an excruciatingly loud noise. Completely unbearable, made me want to gouge my eardrums. Returned for a store credit.

I've had this machine for about 3 weeks and its great. I mean the fridge that makes ice like this would be better but that's not in my budget. The ice is soft and crunchy. It also is good for making fruit smoothies, frozen daquiris and frozen margaritas.

Really easy to use and makes amazing ice. Better than the fast food ice nuggets we like so much.

I love my ice machine! makes ice quickly. i think the tank (where the ice is kept) may need to stay colder. i think overnight it melts a little because when i wake up it is making ice when we have not used any ice. But other than that i love my ice machine!!

We host gatherings pretty frequently, this ice maker has by far been the best one we’ve owned. This machine was able to keep up with the demand and my guests loved the cruchy ice. I would definitely recommend.

Love this icemaker. It makes the good ice. It makes it fast and i love it.

Love the ice it makes and easy to clean and maintain.

makes ice faster than a new york second. the unit is easy to operate and looks good.

This makes the perfect nugget ice. When you scoop out ice and close the drawer it instantly starts making ice so that your drawer is always full. It makes ice pretty quickly. It will not keep up if more than 2-3 people are using ice. My complaint is: For the price I think the ice bin should be bigger to accommodate more people. Also the ice bin is hard to open.

Great works strong! Glad I decided to go ahead and spend the extra money

We purchased our Opal 2.0 a month or so ago, and have loved it. Truth be told... we purchased one of the original Opals when it was a Kickstarter project, and had it plugged in, making ice, every day for 6 years. What happened to it? I think our hard water killed it. Why buy another one? Opal ice is just.that.great! Spendy? Perhaps... but it's great ice, and great to have all.the.time.

This ice machine is a dream come true. It doesn't leak. It has an easy keep full method, and the ice is wonderful! It is quiet and can keep up with my husband who is an ice junky. It is so much better than the original firstbuild model we had--it did last over 4 years even with its design flaws--I am hoping this pretty model lasts just as long.

A little pricey but good. Highly recommended. Makes ice fast

After our Samsung refrigerators ice maker died, we needed something for our family of 5 and often family gatherings and this has provided just that. We originally bought a smaller ice maker but it never kept up with our family needs. We are able to fill 3 32oz hydroflask bottles in the morning when the kids are off to school. Makes the best crunchy ice. Very happy with this purchase.

Love it!! Makes ice fast and is quiet!! I am pleased with this one!!!

Works perfectly. Small nuggets of ice. Perfect size to fit for the counter space in my kitchen.

Bought this for the office Easy to set up The ice is great Higghest recommendation

Great product so far. We have owned this device for about 4 weeks and love the convenience of right at our hands anytime. Performed the 1st descaling as required and it was simple and easy per the instructions.

Works great and super easy to start up! Love the sonic ice