Customer Ratings & Reviews

I can't live without this item. In fact I bought this one to replace an older one that died. From the old one dying to getting the new one up and running was just shy of 60 mins. 60 mins I lived without a point or direction and still shudder when I think back to those 60 minutes I had to endure without Opal ice and I know GE bought the company but to me , this will always be an Opal.

I bought this same ice maker a couple years ago for myself and love it so much! I just bought this one for my Mom because she loved mine so much. I recommend this for anyone who likes to have ice at home and not have to buy bags!

Best ice maker l have ever owned. Easy to operate,easy to clean. Just buy the filter for the machine and if you have hard water install a water filter on your sink and you are good to go. I never had a water filter, but now l do l would not be without it. Helps keep your machine cleaner. Wonderful product this ice machine is.

Has worked flawlessly. Makes the best ice. Just like the sonic ice everyone loves.

My wife constantly eats ice and complains about our fridge not making enough. I bought her this ive machine for christmas and she was like a child. This made me look like a loving genius.

This product is simple to setup and make ice very quick. Unit is quite and modern looking. Thanks

Great ice maker, we love this type of ice. This product is very easy to use.

I love this and all the ice that comes from it. However, I wish it would shut off sometimes and not always run. I wish also it had a bigger tank for water. I really do love it.

There is simply no better alternative that is reliable and produces exactly what it says it does. quick and easy setup, signing on to the Smart HQ App you will have the best ice ever in an hour and will never go back to conventional ice after your first use.

I’ve had the machine for a few days already and it’s awesome. I’m even drinking more water because it’s so refreshing. The noise level is acceptable and while running the machine makes a sound similar to a small fish tank, but then it completely goes away when the machine doesn’t need to make any additional ice. This unit is a bit pricey but so worth it. If you can, get one.

This ice maker is a fantastic addition to our kitchen. The ice is perfect for any beverage (water, soda, iced coffee, cocktails, etc.) or even just chewing. The cleaning is fairly simple, but we do use filtered water for cleaning and filling. I imagine if you use tap water, it may have more build up over time. This is an expensive product, but we don't have any regrets purchasing it.

Love this ice maker, best ice ever!!! Great investment!

Great ice maker! Easy to use. The ice tastes great. Highly recommend.

Love it! Makes the Best ice! It is a bit loud but worth it!!

I have one for myself, and recently bought another for a friend. Highly recommend this product. Dont fall for cheaper gimmicks, or knock offs. This is the only “sonic style” ice maker.

Bought this as a gift for my son and daughter-in-law. It is always the topic of conversation. Their friends are always very impressed with the ice machine. It holds up well. They have had no issues with it at all.

I bought this for my wife that likes to chew on ice all day long and she can’t get enough!

Thanks for the update, I just wished that I could get my problem resolved, but I understand the issue but I will be considering maybe something else,but thanks for your professionalism.

Great ice! It’s very easy to chew. Easy to set up and maintain. Works great!

Great ice maker. Makes ice fast and makes A LOT of it. Got it for my mom for Mother’s Day. She loves it and it’s being used regularly. Definitely would recommend