Customer Ratings & Reviews
- Model:
- XPIO13SCSS
- SKU:
- 6408648
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Opal 2.0 ice maker for its excellent ice quality and ease of use. The side tank and compact size are also appreciated features. However, some customers have concerns about the noise level, reliability, price, and cleaning process.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Ice machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good ice machine and makes perfect sized ice cubes
I would recommend this to a friend - Pros mentioned:Ice quality
Expensive, but worth the cost.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this ice maker. It is very expensive, but worth it. The ice works well and is made quickly. We haven't had any issues with it. The ice is the type that is safe to chew which makes our kids really happy.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Congratulations on your new Opal Ice Maker. We are so pleased to hear you are happy with our Nugget Ice Maker. This is a game changer that allows you to have a quick and easy cool snack that you can crunch. It is easy on your teeth and so convenient to have on hand for parties and everyday life. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA
- Pros mentioned:Ice quality
Ricks birthday gift
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this ice maker. Makes plenty of ice and quickly. Low noise. It does have height so to fit under a cabinet you might want to measure ahead of purchase.
I would recommend this to a friend - Pros mentioned:Ice quality
Worth the investment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having a cheaper countertop ice machine, this is a significant upgrade! Much quieter, and the nugget ice is identical to what you might get at a restaurant or fast food (think Sonic).
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there – we’re delighted to hear that our ice maker has proven to be a worthwhile investment, providing a significant upgrade in both performance and ice quality. Your satisfaction is important to us, and we’re here to ensure you continue to enjoy restaurant-quality nugget ice at home for years to come. Feel free to reach out if you need anything! Stay cool. Lauren@GEAppliances
- Pros mentioned:Ice qualityCons mentioned:Noise level
Very Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On the plus side, this makes the best ice! But straight out of the box it made a squeaking noise, which later turned into squeal, then a scream. I sent it back before the warranty ran out and they sent me a new one. Again right out of the box it did the same thing. Then started leaking water. GE couldn’t help because the warranty already ran out on the original one. Finally ended up throwing it away. Maybe I just got a couple of lemons.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know what happened. Please contact Opal Support at: 1-866-907-6718, M-F 8-8 EST.
- Pros mentioned:Ice quality
Would recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy set up, creates soft ice, just what I wanted. I use the wifi feature daily.
I would recommend this to a friend - Pros mentioned:Ice quality
Nugget Ice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Opal. Best ice ever. I have tried other brwnds and hands down this is the best. Note I use filtered water and clean frequently.
I would recommend this to a friend - Pros mentioned:Ice quality
Best Ice Maker.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best icemaker out there. My wife loves the ice. We have two, one at the office and one at home. I highly recommend. Make sure to do regular cleaning
I would recommend this to a friend Ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Works great
I would recommend this to a friend- Pros mentioned:Ice quality
Make Ice pretty quick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! Because of how hard the water is in my area, it does require frequent sanitizing and descaling. Other then that, I am real happy with this Ice Maker.
I would recommend this to a friend - Pros mentioned:Ice quality
Nugget ice machine!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ice machine ever!!! HIGHLY RECOMMEND EVERYONE BUYS ONE!
I would recommend this to a friend - Pros mentioned:Ice quality
My Tabby, I named her.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker is a permanent part of my family that’s how good it is, we have a household of 8 and it keeps up just make sure you put water in the tank. The Ice is so good that it can turn hot coffee cold and still last in the cup.
I would recommend this to a friendBrand response from GE Answers
Posted .Oh this is great! We love that you named your Opal icemaker! It shows us that you love it enough to make it like part of the family. We hope that you continue to love and be impressed with your new icemaker for many years to come and it becomes a favorite in your kitchen space. If there is anything we can help with in the future, please let us know. Sincerely- Dianna@GEA
- Pros mentioned:Ice quality
Nice ice.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes awesome ice. Wish it had a water line hook up but its great if you dont mind filling the water container. The change filter notification showed after a week but i put filtered water in it from my fridge so i think it might be a flaw.
I would recommend this to a friend - Pros mentioned:Ice quality, Side tank
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the pebble ice!! And the side tank is awesome.
I would recommend this to a friend - Pros mentioned:Ice quality
Easy to use and set up.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker was super easy to set up. Makes ice fairly quickly, just leaks a lot of water when you pull the ice bucket out.
I would recommend this to a friend - Pros mentioned:Ice quality
After 6 weeks of use, I would definitely recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Opal 2.0 Ice Maker!! I always have plenty of ice when I need it. I love the fact that the ice stays frozen for the most part and the tank on the side keeps the maker filled. The more ice you use, the more ice it makes.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback. We are so glad to hear that you love your new Opal icemaker. Your review means a lot to us and lets us know we are on the right track to providing convenient and easy to use products like this icemaker. If there is anything else we can help with in the future, please let us know. Sincerely-Dianna@GEA
- Pros mentioned:Ice quality
Worth the money!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best tasting ice. I had another counter ice machine that made the ice taste plastic and gross. This doesn’t do that. Even with some of it melting back into and remaking ice. I wish I would have gotten it sooner. No more runs to the gas station for the good ice.
I would recommend this to a friend - Pros mentioned:Ice quality
Worth the money!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for a year or so now and still absolutely love it. No issues, always gives fresh ice made daily!! I’d definitely recommend this to anyone!!
I would recommend this to a friend - Pros mentioned:Ice quality
Sonic Ice on Demand !!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally makes the best ice makes it super fast and makes a decent quantity! I like to brag how I have sonic ice on demand!
I would recommend this to a friendBrand response from GE Answers
Posted .What a great choice! We are happy to hear you are loving your new Opal icemaker unit and that it’s become a fast favorite in your home. Sure to be nice for those cold summer drinks too!
- Pros mentioned:Ease of use, Ice quality
Great ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker is easy to set up and makes ice quickly.
I would recommend this to a friend