Customer Ratings & Reviews
- Model:
- XPIO13SCSS
- SKU:
- 6408648
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
The Good Ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker in our fridge went kaput. Instead of repairing that, we took this opportunity to invest in this nugget ice maker. It's fantastic. The ice is perfectly chewable and works great in water, iced coffee, and any other iced drink. This is definitely "the good ice".
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
crunchy ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE IT!!! easy to set up fills fast '
I would recommend this to a friend - Pros mentioned:Ice quality
Works Wonders!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our ice maker has consistently gone out in our newer model refrigerator, the Opal 2.0 has been a huge lifesaver. Don't let the size fool you, this thing produces some ice and has kept up with our gatherings at our home. It works great and the ice quality is great as well.
I would recommend this to a friend - Pros mentioned:Ice quality
Love this ice machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love, love this ice machine! I use it more than any other appliance I own honestly. I constantly have a cup of ice to munch on. The ice is perfect crunchy yet soft. We keep it on 24/7 and haven't had any issues. You can also buy filters off Amazon to filter the water if you want, but you don't need to.
I would recommend this to a friend - Pros mentioned:Ice quality
Awesome little ice maker
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this ice maker for about 2 years now. Still works great. Everyone loves the pellet ice. It makes ice fairly quick. Just be sure to descale every once in a while and it’ll keep on going.
I would recommend this to a friend - Pros mentioned:Ice quality
Fantastic Ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice machine is everything I hoped for. It sits on my countertop. Produces an abundance of “good” ice. Is quiet. I am very pleased. Set up takes a little while with flushing the lines and clearing anything that could contaminate. After that is done, it’s amazing. Well worth the money if you are an ice snob like myself.
I would recommend this to a friend - Cons mentioned:Cleaning
Great device but. ..
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sonic ice but the thing I don't like is the cleaning process. Too time consuming
I would recommend this to a friendBrand response from GE Answers
Posted .We’re glad you love the ice your Opal produces! Regarding the cleaning process, we do want to make maintenance of your Opal as simple and convenient as possible. If it might be helpful, we have details on care and cleaning on page 7 of the manual; if you’d like to view that, you can do so on our GE Appliances website when you look up the model number and go to the product page. Your feedback will be shared with our team for consideration, and we’re confident the Opal will serve your needs well for a long time to come.
- Pros mentioned:Ice quality
Works as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works an advertised and has been nice addition to our bar/wine room. Makes pellets at a very good rate so we don’t run out.
I would recommend this to a friendBrand response from GE Answers
Posted .We're happy to hear you're enjoying your Opal Icemaker. This is a wonderful unit that allows you to use "the good ice" in every drink made at home. We're confident this unit will continue to be an asset in your everyday life.
- Pros mentioned:Ice quality
Best ice Ever!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a true nugget ice maker. Its Chick-fil-A ice. Love this machine. Would recommend this to all my friends.
I would recommend this to a friend - Pros mentioned:Ice quality
Icy bliss!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One day in, and very happy! This thing can make a ton of ice in a short time. The directions for an initial cleaning were easy to follow, and setup was a snap. Made an icy drink treat with four hours of unboxing. Tank was full by nightfall. Used it heavily all day and it’s still close to full.
I would recommend this to a friend - Pros mentioned:Ice quality
Nugget ice machine!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ice machine ever!!! HIGHLY RECOMMEND EVERYONE BUYS ONE!
I would recommend this to a friend - Pros mentioned:Ice quality
Worth every penny if you like "Sonic" ice.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Pretty pricey. Was a simple installation, manual was legible, and yhe ice is perfect. I purchased it for my late mother last year as a mothers day gift. It was one of her favorite gifts before she passed. She wouldve given it 5 stars, so ill do it for her.
I would recommend this to a friend - Pros mentioned:Ice quality
Great Pellet Ice Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this pellet ice machine- makes ice quickly and was easy to set up. It makes perfect ice! I’m in love with it!!
I would recommend this to a friendBrand response from GE Answers
Posted .What a great choice! We are happy to hear you are loving your new Opal icemaker unit and that it’s been working great in your home. We are sure that you will enjoy using this especially when making those nice cold drinks on the upcoming hot summer days!
Ice Ice Baby
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Produces tons of ice! This is probably the best ice machine I have seen/ and used.
I would recommend this to a friend- Pros mentioned:Ice quality
Love it!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! Makes fast and soft nugget ice! Only negative is that it does not have a hose refill feature. Gets annoying to have to refill the water dispenser all the time.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thank you for your feedback! We're delighted to hear that you love your ice maker and that it's producing the fast and soft nugget ice you enjoy. Your point about the water refill feature is duly noted. If you ever have more comments or if there's anything else we can assist you with, please feel free to let us know. Enjoy your nugget ice! -Kacie@GEAppliances
- Pros mentioned:Ice qualityCons mentioned:Noise level
Very Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On the plus side, this makes the best ice! But straight out of the box it made a squeaking noise, which later turned into squeal, then a scream. I sent it back before the warranty ran out and they sent me a new one. Again right out of the box it did the same thing. Then started leaking water. GE couldn’t help because the warranty already ran out on the original one. Finally ended up throwing it away. Maybe I just got a couple of lemons.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know what happened. Please contact Opal Support at: 1-866-907-6718, M-F 8-8 EST.
- Pros mentioned:Ice quality
Worth the money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ice maker! Super quiet and makes ice very quickly. We had a cheaper nugget ice maker previously and had issues with it being very loud and leaking. Not the case with this one! This is one of those times that it is worth the money for the name brand.
I would recommend this to a friend - Pros mentioned:Ice quality
Ice maker
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker is the bomb. It helps refill the ice every single day and I recommend this icemaker big time. They did a great job making this portable icemaker great brand and I recommend this product all the way and that’s awesome.
I would recommend this to a friend - Pros mentioned:Ice quality
Works Great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing so far! Ice is delicious and I love that I can use the app to set the times for it to be on. Makes ice quickly and is relatively quiet for what it is. We were going to replace an undercounter ice maker with a nugget version, but this was a much better value.
I would recommend this to a friend - Pros mentioned:Ice quality
Love this ice machine!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice machine! Easy to set up, easy to use, and I love the little ice cubes! Wish it wouldn't recycle so often but it isn't too big of a deal.
I would recommend this to a friend