Customer Ratings & Reviews

The Opal 2.0, an innovative ice maker, promises to be a game-changer for your home or office. At first glance, it impresses with its sleek design and the convenience of nugget ice on demand. It churns out pristine ice cubes that are perfect for cocktails, chilled beverages, or simply munching on. Initially, the Opal 2.0 operates seamlessly, delivering ice at the touch of a button. Its ease of use and minimal maintenance are its primary selling points. However, a peculiar issue begins to emerge – the need for defrosting, even after diligent cleaning. The Opal 2.0's downfall becomes evident as ice production decreases due to frost buildup within the machine. Despite meticulous care, users find themselves frequently having to defrost the unit to maintain optimal performance. This unforeseen inconvenience tarnishes the otherwise stellar experience. In conclusion, while the Opal 2.0 is undoubtedly a convenient ice maker, its persistent defrosting requirement can be a chilly frustration. Prospective buyers should consider this aspect carefully before investing in this otherwise promising appliance.

overall the system is great for what it was meant for but it could use some fine tuning in the wtaer supply system and cleaning part.

We purchased an original opel when they were first released. The water storage takes away the hassle of refilling regularly. The ice is just like sonic ice and amazing.

Absolutely love it! Only hiccup was at initial start getting the air out of the pump. Beyond that, it has been great! We used it to prep ice for a party so maybe 25lbs or so with zero issues.

Nice product a little nosier than expected when it is actively making ice. Otherwise we love it!!

Thank you Sonic for all of the ice in the past that we used to buy by the bag. We have not been back to Sonic since we bought this ice maker. The ice is perfect and even though everyone loves the ice (this ice maker keeps up with our demand)

If you like pellet ice, this is the way to go. While the price tag is a little flinchy, if you look at commercial versions of pellet ice makers, this one is a bargain. Its been running for several weeks now and it has been running like a champ.

Excellent ice machine. Great investment. Family and friends love the pellets. I eat ice al day. Looks beautiful on my counter!!!!!! Makes ice fast!!!!

This is well worth the hefty price tag. I love eating ice and this is my favorite kind. I had another ice machine with the bullet ice but it seemed to melt very quickly (possibly because of the hole in the middle) leaving my drinks watered down. This never happens with this ice. It’s chills fast and melts slow.

We love having pellet ice at home anytime we want it. Down side is the water quality in your area will dictate how much you need to flush it

Great. It works nicely. I just keep having ice to drink. I recommended. Love the texture of the ice.

Produces tons of ice! This is probably the best ice machine I have seen/ and used.

Great unit, i had different brand ice machine and it broke after 9 months of use. This unit makes more ice in less time. Better ice nuggets vs bullets. And so much quieter

Quite a lot to spend on an ice machine, but that being said very solid item. cons: -A bit bigger than expected. -runs everytime you open it to get ice -not loud but does make noticeable noise -app connectivity doesn't really exist

Great Icemaker. Very fast and great ice. Wish it had a freezer to keep ice frozen. Clings with other ice when removed for storage to freezer. So ice pick is needed when taken from your freezer.

This GE ice maker is the one you want! aesthetically appealing and fast at producing ice. If you like Chic fillet or Sonic ice, this is for you.

Great Ice maker!! Keeps up with the demand of a 4 person family and then some. Ice is soft and crunchy. Great purchase.

Loving this. We call it Sonic Ice. WIFI setup is clunky and slow but works fine. Mostly you set it and forget it so not a real issue. The upgraded filter we bought makes it so it doesn't circulate ice from the side tank, and the ice bucket leaks a lot. Otherwise great.

We purchased this machine August 5, 2023. We had to replace it in January 2024 under warranty for the horrific screeching noise. Now, August 28, 2024, it has gone out again with a different issue. Because it is out of warranty, it’s not replaceable. We used distilled water only, as well. Absolutely not worth the money. There are posts all over the internet about this. It’s great until it’s not. And it is a product that just does not last.

Fantastic purchase. Love having constant ice. Great Product