Customer Ratings & Reviews
- Model:
- XPIO13SCSS
- SKU:
- 6408648
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the ice output despite the compact size, and it’s modern look fits well on our countertop.
I would recommend this to a friend - Pros mentioned:Ice quality
You get EXACTLY what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to clean ice machine that produces reliable and satisfying ice. I was hoping the app allows for selecting between nugget ice and regular ice but as the title implies, only produces nugget ice.
I would recommend this to a friend - Pros mentioned:Ice quality
Pretty Good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ice. Wish it would keep the ice cold! The ice melts then it feels like the machine constantly has to make more ice.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your purchase and so glad you are loving your icemaker. The ice melts and then that water is used to make more ice. We appreciate your feedback and will be certain to share this with our engineering and design teams. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
- Pros mentioned:Ice quality
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are loving our ice maker!! It’s awesome! We are addicted to the ice, it’s so good!! Ready for summer!
I would recommend this to a friend - Pros mentioned:Ice quality
Great Ice at an OK price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. The ice is awesome. Not a fan of the app. I would have given it 5 stars but the price and app get it 4
I would recommend this to a friend - Pros mentioned:Ease of use
Ice Delight
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker is so easy to sent up and get operating. Written instructions are very easy to follow and we were making ice in 20 minutes after turning it on. The unit is VERY quiet.
I would recommend this to a friend - Pros mentioned:Ice quality
Awesome ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had an interest in this ice maker for sometime, and finally gave in and purchased one. It has been well worth it. I have only had it for about six (6) weeks, so I don’t have much of a review.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your icemaker so far and so far its been working great for you. We hope you continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA
Worth the price!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great works strong! Glad I decided to go ahead and spend the extra money
I would recommend this to a friend- Pros mentioned:Ice quality
Best purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the best ice machine I’ve ever used. The ice is soft and love the Bluetooth feature. I actually have bought two of these that’s how much I love it!
I would recommend this to a friend - Pros mentioned:Ice quality
Great ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this icemaker. We are a family of 6 and it can keep up with enough ice all day for us. It's the perfect size ice and is really fast at making ice when it gets low
I would recommend this to a friend - Pros mentioned:Ice quality
Nice Ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. Produces a good amount of ice a day. Hopefully it last a long time to make purchase worth it. It is expensive for Ice. Would recommend it, best ice for drinks.
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice like Sonics’! My kids love this ice. It does seem to rum constantly.
I would recommend this to a friendBrand response from GE Answers
Posted .We're happy to hear that your family is loving the ice. We understand that you have some concerns about noise. There are many normal sounds you may hear. Check out an article on our website called OPAL ICE MAKER - NORMAL SOUNDS to learn more. Your experience is important to us and we will use your feedback to improve. Let us know if we can help in the future. All the best.- Kianna@GEA
- Pros mentioned:Ice quality
Extra water tank
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice is fantastic when the machine is finally working. I had to return my 1st one because the extra water tank wouldn't refill. I returned the ice machine and Best Buy gave me a different one without the tank. This one works better but I refill it which can be a pain. I was told they are moving away from the refill tank. Not sure if this is actually accurate info. We do love the ice ... my advice is to purchase the warranty and keep replacing as needed. It's kind of a hassle.
I would recommend this to a friend - Pros mentioned:Ice quality
Great ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had the ice maker for a few weeks now and it is working like a charm. I have a First Build design that was used when I got it. It never quite worked right, and was kind of loud. This 2.0 model is great. Always have a good supply of the pellet ice. Totally satisfied
I would recommend this to a friend - Pros mentioned:Ice quality
Opal 2 ice maker
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ice ever! Was a little worried about making this purchase after reading some of the reviews. But, we haven’t had any issues with our machine and we LOVE the bigger ice.
I would recommend this to a friend - Pros mentioned:Ice quality
Crushed Ice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine! My wife and kids are addicted to crushed ice and use it all the time. Would highly recommend using distilled water, prevents break downs. We have used ours constantly for the last 16 months without a hitch.
I would recommend this to a friend - Pros mentioned:Ice quality
Best ice ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes ice really fast. Can keep up with family of 4. Removable water reservoir makes it easy to keep full of water. Highly recommend product.
I would recommend this to a friend - Pros mentioned:Ice quality
Perfect Ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfectly shaped cubes. I love this machine. Expensive, but worth every penny. I always have enough ice for family and guests.
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing! We are glad its been a great addition to your home.
- Pros mentioned:Ice quality
Amazing ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love this ice maker perfect for coffee or to have in ur glass of water or soda i also love thst u can adjust and control settings woth the apl with the app
I would recommend this to a friend - Pros mentioned:Ice quality
Mixed Bag
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works, it's the best ice at home you'll ever have. The problems started about 6 months in when it completely locked up. It was under manufacturer's warranty, but they replaced it with a refurb. It has been working, but that sucker gets REALLY hot. If/when it dies and is out of warranty, we'll replace with another one.
I would recommend this to a friendBrand response from GE Answers
Posted .We recommend you review the support article on the GE Appliances website titled: "Opal Ice Maker - Unit is Hot." If you have any other concerns about your unit, please reach out to Opal Support by calling: 1-866-907-6718, M-F 8-8 EST.