Customer Ratings & Reviews

Works good. Produces a good amount of ice a day. Hopefully it last a long time to make purchase worth it. It is expensive for Ice. Would recommend it, best ice for drinks.

Best ice ever! Was a little worried about making this purchase after reading some of the reviews. But, we haven’t had any issues with our machine and we LOVE the bigger ice.

Love love love this ice maker perfect for coffee or to have in ur glass of water or soda i also love thst u can adjust and control settings woth the apl with the app

Great product. Love the ice nugget concept. Highly would recommend.

Really like the mini cube ice. Being in hawaii we really miss Sonics as their ice is the best and this ice maker machine remind me of it. The crunch of the ice is satifying

If I could give 0 stars I would. This item was delivered to me looking like this… it was supposed to be open box excellent condition. First of all the box was not even fully closed, the ice maker was not wrapped or protected in any way. When I took the product out I noticed the water tank had water droplets in it and was cracked! Called customer service and after 30 minutes on one call and 10 on another all that was solved is I can bring it in to return it or exchange it… this should never have been sent to me like this. And the fact that I can’t talk to anyone at the store to confirm this item so in fact there so I don’t. Waste more time is absurd.

Very good. We bought 2 others before we finally broke down and paid the difference for this.. Sonic ice from it very good..

The ice is fantastic when the machine is finally working. I had to return my 1st one because the extra water tank wouldn't refill. I returned the ice machine and Best Buy gave me a different one without the tank. This one works better but I refill it which can be a pain. I was told they are moving away from the refill tank. Not sure if this is actually accurate info. We do love the ice ... my advice is to purchase the warranty and keep replacing as needed. It's kind of a hassle.

Love my icemaker. Produces ice pretty quickly. We learned pretty quickly to use bottled water. Hard water will have you doung the cleaning cycle every other week.

Love this machine! My wife and kids are addicted to crushed ice and use it all the time. Would highly recommend using distilled water, prevents break downs. We have used ours constantly for the last 16 months without a hitch.

Have had this ice maker for a month, and have loved it so far! Nothing like nugget ice!

Wonder machine. Very easy to setup. Only downside is it ruins drinks because you cant have a drink without the ice after you use it once. Bought one for my sister as well.

Have had the ice maker for a few weeks now and it is working like a charm. I have a First Build design that was used when I got it. It never quite worked right, and was kind of loud. This 2.0 model is great. Always have a good supply of the pellet ice. Totally satisfied

Fantastic product. I previously had similar ice maker, but this one is much improved

This has been the best thing i have got i have been down for surgery and it sits right next to me for my good ice.

Everything you could wish for and more!!!! I kept seeing this on bloggers posts... finally caved. Easy to clean and makes the best ice. We only run distilled bottled water through it! WELL worth the money!

Knocked up my wife and she’s having a hard time with food and drinks. So we got this so she could get some fluids down. She Loves it! Ice is ready in 20min whatever you don’t use melts back into the reservoir and is made back into ice. Even the kids are enjoying it

We have been through numerous cheep versions. This one is quieter and much better than other options. Only use purified water, and clean regularly

This I’ve maker is amazing!! Set up was easy but the best part is the ICE. It constantly makes ice so we never run out and we are a family of 5. I love having spring water pellet ice. Every drinks is awesome now! This is definitely one of the best purchases I have made.

Real good value. We always use it all the time. Really enjoy product.