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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 3777 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Opal 2.0 ice maker for its excellent ice quality and ease of use. The side tank and compact size are also appreciated features. However, some customers have concerns about the noise level, reliability, price, and cleaning process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 3,777 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice Maker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ice maker i ever purchase. make ice very quickly

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice Ice Baby!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted this ice machine and I was skeptical about whether it would be worth the money. After using this for a month I am so happy that we purchased it. The ice is amazing! And the machine works great. Worth every penny. My dog love it too!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice nugget ice maker!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice nugget ice maker- so far we have had no troubles with it- we did put in a room where we dont always go just because it is a little noisy but does work great! Just make sure and do the regular cleaning/maintenance on it!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Love the nuggets. It’s also great to use in ice machines for rehabilitation.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Wonderful Ice Maker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks at GE/Opal have done a great job in updating this ice maker. 100% better than the Opal 1.0 which was plagued with issues. I have been using this non-stop since purchasing and with the proper weekly cleaning, it is going strong!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    The kids love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick ice maker, the only thing is we have to keep fill the water to keep the ice

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there - Thank you for sharing your feedback on your new ice maker. We're delighted to hear that the kids love it and that it produces ice quickly. Regarding the need to refill the water, it's a common feature in portable ice makers. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help. Enjoy the ice-making convenience! -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so very much! It’s quiet, makes ice fast, and looks nice!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Awesome Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, but worth every penny. This machine has saved my summer, and has made me a hero amongst my family. Restaurant quality ice at home.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best invention ever!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’M OBSESSED! Best purchase ever! I use it on a daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ice machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ! Just make sure you use distilled water if in Florida and clean when notification says clean

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes enough ice to constantly fill the water bottles for our family of 6.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Amazing ice maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire family loves our ice machine! We are very pleased with the quality and overall product.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice Maker

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this product! We run it all the time and enjoy the sonic ice. It’s hard to descale and clean, and doesn’t connect to a water line though. Not a deal breaker though… well worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Makes great ice, but light stopped working :(

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice that this machine makes is incredible. I drink 3x more water now as a result. Only downside is the light stopped working after 1 month

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello,

      Thanks so much for sharing your views with us. We're so happy hearing how much you love the ice and that it's got you drinking more water! Our apologies for the light going out. You can contact Opal support at 1-866-907-6718, M-F 8-8 EST for information about your light. Hope you have a great day! Mike@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Never out of ice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded to this icemaker when our other nugget icemaker went out. This icemaker keeps up with our 6 person family and makes the best ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed, great investment. Makes ice fairly quick, I always recommend dumping the ice it makes in your actual freezer compartment if you have an ice maker built into your fridge. That way you have some back up ice Incase. Great ice .

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    The good ice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves “the good ice” so I got her this and she loves it. Definitely go with this model with the side tank because pulling out the ice drawer to add water would be a drag.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Greetings,

      This is such a wonderful gift to give anyone! We're so pleased to hear that your wife has been enjoying this unit. The side tank is definitely a wonderful convenience to have. Thanks for being part of the GEA family. Have a wonderful day! Mike@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Worth Every Penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this ice machine! Ice is small and chewable. My husband and both use this multiple times a day. Replenishes ice really fast and let’s you know when it’s time to add more water. Definitely worth the money! You won’t be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    GE OPAL banshee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly. The ice is great but it randomly and regularly squeals like a banshee. Called GE support this morning and they told me to talk to Best Buy about their product. Needless to say I was shocked and will be calling Best Buy Monday probably just to be told to call GE about their product. …

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate you contacting us with your review and being a valued GEA customer. We are sorry that your new Opal icemaker is causing a noise concern and can understand your disappointment. We would suggest to get support for your Opal Ice Maker, you will want to call 866-907-6718. Our team should be able to help you out. If there is anything else you need in the future, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great!!! Easy to clean and install. Ice in about 20 minutes after started!

    I would recommend this to a friend