Customer Ratings & Reviews
- Model:
- XPIO13SCSS
- |
- SKU:
- 6408648
Customer reviews
Rating 4.4 out of 5 stars with 3777 reviews
(3,777 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the Opal 2.0 ice maker's ice quality and ease of use. Many appreciate the convenience of the side tank and the compact size that fits well on countertops. However, some customers have expressed concerns regarding the noise level and long-term reliability, while others feel that the cleaning process is time-consuming and the product is somewhat pricey.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Great ice maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im in love with this ice maker it great and you can place it on your counter top love it
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Wonderful Ice Maker!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The folks at GE/Opal have done a great job in updating this ice maker. 100% better than the Opal 1.0 which was plagued with issues. I have been using this non-stop since purchasing and with the proper weekly cleaning, it is going strong!
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Icemaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker is very useful, quiet, amazing product. Great for use year around
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 4 out of 5 stars
The kids love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick ice maker, the only thing is we have to keep fill the water to keep the ice
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there - Thank you for sharing your feedback on your new ice maker. We're delighted to hear that the kids love it and that it produces ice quickly. Regarding the need to refill the water, it's a common feature in portable ice makers. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help. Enjoy the ice-making convenience! -Kacie@GEAppliances
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Great purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! Love the nuggets. It’s also great to use in ice machines for rehabilitation.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Ice Maker
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ice maker i ever purchase. make ice very quickly
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Ice Maker
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE this product! We run it all the time and enjoy the sonic ice. It’s hard to descale and clean, and doesn’t connect to a water line though. Not a deal breaker though… well worth it!
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Awesome Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive, but worth every penny. This machine has saved my summer, and has made me a hero amongst my family. Restaurant quality ice at home.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 4 out of 5 stars
Makes great ice, but light stopped working :(
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice that this machine makes is incredible. I drink 3x more water now as a result. Only downside is the light stopped working after 1 month
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello,
Thanks so much for sharing your views with us. We're so happy hearing how much you love the ice and that it's got you drinking more water! Our apologies for the light going out. You can contact Opal support at 1-866-907-6718, M-F 8-8 EST for information about your light. Hope you have a great day! Mike@GEA
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Amazing ice maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The entire family loves our ice machine! We are very pleased with the quality and overall product.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so very much! It’s quiet, makes ice fast, and looks nice!
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Well worth the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really impressed, great investment. Makes ice fairly quick, I always recommend dumping the ice it makes in your actual freezer compartment if you have an ice maker built into your fridge. That way you have some back up ice Incase. Great ice .
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Great ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes enough ice to constantly fill the water bottles for our family of 6.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Worth Every Penny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love, love this ice machine! Ice is small and chewable. My husband and both use this multiple times a day. Replenishes ice really fast and let’s you know when it’s time to add more water. Definitely worth the money! You won’t be disappointed!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Best invention ever!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’M OBSESSED! Best purchase ever! I use it on a daily.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
The good ice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves “the good ice” so I got her this and she loves it. Definitely go with this model with the side tank because pulling out the ice drawer to add water would be a drag.
I would recommend this to a friendBrand response from GE Answers
Posted .Greetings,
This is such a wonderful gift to give anyone! We're so pleased to hear that your wife has been enjoying this unit. The side tank is definitely a wonderful convenience to have. Thanks for being part of the GEA family. Have a wonderful day! Mike@GEA
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Never out of ice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We upgraded to this icemaker when our other nugget icemaker went out. This icemaker keeps up with our 6 person family and makes the best ice.
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 2 out of 5 stars
GE OPAL banshee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly. The ice is great but it randomly and regularly squeals like a banshee. Called GE support this morning and they told me to talk to Best Buy about their product. Needless to say I was shocked and will be calling Best Buy Monday probably just to be told to call GE about their product. …
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate you contacting us with your review and being a valued GEA customer. We are sorry that your new Opal icemaker is causing a noise concern and can understand your disappointment. We would suggest to get support for your Opal Ice Maker, you will want to call 866-907-6718. Our team should be able to help you out. If there is anything else you need in the future, please let us know. Sincerely- Dianna@GEA
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Love the nugget ice!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great appliance! We have had it for three weeks and have had zero issues. Easily keeps up with our family of 7 (4 humans and 3 dogs). We have not noticed any strange flavors like mentioned in some of the reviews. It really is the good ice!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Great little ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this going non stop for a month now. No issues to date. I really like how it continues to make ice if it is low, and will stop making it when the hopper is full. It seems to make it fast enough to keep 3 of use in ice all day.
I would recommend this to a friend





































