Customer Ratings & Reviews
- Model:
- XPIO13SCSS
- SKU:
- 6408648
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Nugget ice
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice maker! You have to clean it on a regular basis but if you do it is wonderful!
I would recommend this to a friend - Pros mentioned:Ice quality
Ice Maker
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE this product! We run it all the time and enjoy the sonic ice. It’s hard to descale and clean, and doesn’t connect to a water line though. Not a deal breaker though… well worth it!
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Reliability
Broke right after warranty expired.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker stopped working in 1.5 years. Warranty was for 1 year. Made great ice when it was working. Best Buy couldn't do anything for us either.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for leaving a review. We would like to know more. Please send us a private message via social media that includes a description of the issue, this review, your email address and phone number. -Arnesha@GEAppliances
- Pros mentioned:Wifi
Perfect Ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had this ice maker about a month, but I really like it. The ice is even better than Sonic’s and it’s WiFi.
I would recommend this to a friend - Pros mentioned:Ease of use
Nugget ice machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nugget Ice machine was easy to set up and start making ice. Absolutely love it!
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to leave your review and choosing us for your purchase. We love hearing that you will be enjoying that famous nugget ice conveniently anytime you want. Will be perfect for those nice cold summer drinks!
- Pros mentioned:Ice quality
The good ice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves “the good ice” so I got her this and she loves it. Definitely go with this model with the side tank because pulling out the ice drawer to add water would be a drag.
I would recommend this to a friendBrand response from GE Answers
Posted .Greetings,
This is such a wonderful gift to give anyone! We're so pleased to hear that your wife has been enjoying this unit. The side tank is definitely a wonderful convenience to have. Thanks for being part of the GEA family. Have a wonderful day! Mike@GEA
- Pros mentioned:Ice quality
Great Ice Machine
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this ice machine because we love nugget ice. Instead of making that drive to Sonic, we decided to have it whenever we wanted it. We love it. No connections are required. Just add water and wait a minute or so. Awesome design!
I would recommend this to a friend - Pros mentioned:Ice quality
Perfect ice machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has done so much better than expected. It is the perfect ice. I no longer buy ice. Wish I had not waited so long to buy this. Highly recommend I promise you will not be disappointed.
I would recommend this to a friend - Pros mentioned:Ice quality
Awesome so far!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! I have been using it for about 3 weeks adn makes awesome ice fast. A squeeky sound started about a week ago, but that is about it. Love this thing so far!
I would recommend this to a friend - Pros mentioned:Ice quality
Love this ice!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine and it really does make the good ice! Everyone who comes over wants to try and it’s amazing how it makes a new batch in 20 min! Buy the extra tank so you don’t have to refill as often.
I would recommend this to a friend - Pros mentioned:Ice quality
Awesome Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive, but worth every penny. This machine has saved my summer, and has made me a hero amongst my family. Restaurant quality ice at home.
I would recommend this to a friend - Pros mentioned:Ice quality
Nugget Ice Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy to add water and use, it makes great ice.
I would recommend this to a friend - Pros mentioned:Ice quality
The kids love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick ice maker, the only thing is we have to keep fill the water to keep the ice
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there - Thank you for sharing your feedback on your new ice maker. We're delighted to hear that the kids love it and that it produces ice quickly. Regarding the need to refill the water, it's a common feature in portable ice makers. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help. Enjoy the ice-making convenience! -Kacie@GEAppliances
- Pros mentioned:Ice quality
Best Ice Maker
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love out ice maker. It is quiet and makes enough for us and remakes the ice fast.
I would recommend this to a friend - Pros mentioned:Ice quality
Does what is supposed to do.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couple weeks of constant use, no issues. Pay attention to which hose to connect to the water tank. Great ice. One full hopper about every 45 min. Each hopper made 4-5 solo cups full of blended beverage.
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
GE OPAL banshee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly. The ice is great but it randomly and regularly squeals like a banshee. Called GE support this morning and they told me to talk to Best Buy about their product. Needless to say I was shocked and will be calling Best Buy Monday probably just to be told to call GE about their product. …
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate you contacting us with your review and being a valued GEA customer. We are sorry that your new Opal icemaker is causing a noise concern and can understand your disappointment. We would suggest to get support for your Opal Ice Maker, you will want to call 866-907-6718. Our team should be able to help you out. If there is anything else you need in the future, please let us know. Sincerely- Dianna@GEA
- Pros mentioned:Ice quality
Ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works flawlessly. We use bottled water to help with the hard water in our area.
I would recommend this to a friend - Pros mentioned:Ice quality
Never out of ice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We upgraded to this icemaker when our other nugget icemaker went out. This icemaker keeps up with our 6 person family and makes the best ice.
I would recommend this to a friend - Pros mentioned:Ice quality
Love it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the crunchable mini ice. Perfect for when i make drinks.
I would recommend this to a friend - Pros mentioned:Ice quality
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had it for a week, it's great so far. We pour snow cone syrup over a glass of this ice for a cold treat. I will update this if things change.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are loving your new icemaker. Your review means a lot to us and lets us know we have achieved that famous nugget ice for our customers. We hope you continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA