Customer Ratings & Reviews
- Model:
- XPIO13SCSS
- |
- SKU:
- 6408648
Customer reviews
Rating 4.4 out of 5 stars with 3778 reviews
(3,778 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Ice Ice Baby!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice machine is amazing!! It’s literally the best I’ve ever. My husband thought I was ridiculous for buying such an expensive machine just to make ice, but he’s hooked now too. It’s definitely worth the price.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Best counter top ice machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Opal Ice maker. I bought the original through first build and after 5 years of continuous work it stopped making ice. I had to have another one so I bought it again. Everyone wants my ice machine.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Extremely pleased with this purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this product. Very simple to set up and use. The whole family is esctatic to have "the good ice"! I ordered the item online and it was delivered to my front porch in 26 hours!! Extremely pleased with the purchase!!!
I would recommend this to a friend - Cons mentioned:Noise level
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my machine. I looked at some of the reviews which had me scared but so far i have no problems. I'm using distilled water and it's not loud how some reviews says but so far so good.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Ice maker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product. Setup was easy and the ice did start to make within twenty minutes which was surprising to me! Glad I bought this item I do recommend people that like ice as much as I do to purchase it!
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Ice maker is fire.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second opal2.0 1st one lasted almost 3 years. New machine is quieter and more efficient. Drops ice faster.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there! Thanks for taking the time to leave us your thoughts. We are thrilled you loved your original Opal so much that you purchased the new version. We are confident this new model will live up to your expectations. We appreciate you continuing to choose GE Appliances. Take care! Julia@GEAppliances
- Cons mentioned:Price, Reliability
Rated 2 out of 5 stars
dies after only 2 years, not heavily used
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good while it last. Only lasted a couple of years, I used it sparely. Way to expensive to die 2 months after extended warranty expired.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We understand the disappointment caused by your Opal ice maker no longer functioning properly. For help with this issue, please follow the troubleshooting tips in the support article on the GE Appliances website titled: "Opal Ice Maker - Troubleshooting."
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Work Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase we've ever made for the office. I was worried that with 18 of us in the office it wouldn't stay full but it's actually always the perfect amount in the bin. Very pleased.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 4 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was quick. Makes chewable ice pretty quickly.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Amazing ice maker!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The very beat ice maker we have purchased. It makes ice quickly, keeps it frozen, is very quiet, and the pellets are chewable. We’ve had many other similar makers and this one is the best yet.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
You Gotta get one.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you love "Sonic" ice this is the best on the market. I use this for all kind of drinks. It comes with everything you need. It makes ice really fast. This is a perfect Ice Maker for adult drinks as well as everyday use.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Anapelar
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best ice maker. When my ice maker went out on my fridge, this was the best back up. It's wifi, so you can use your phone to turn it on anywhere. Love the pellet size. We use it everyday.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Ice Maker Dream
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker is amazing! It’s been 2 years and still works like a dream. We love it so much.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Got the Good Ice!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Love having the good ice at home for drinks and snacking.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker is great. It has not missed a beat since the purchase. I recommend it if one likes nugget ice.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello! Thanks so much for the positive feedback. We value your opinion and strive to meet our consumer's needs. We are pleased to hear that we have succeeded and that you are enjoying your Opal. Thank you for choosing GE Appliances! Julia@GEAppliances
- Cons mentioned:Noise level
Rated 4 out of 5 stars
It makes a loud crank sound sometimes, works fine.
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.……………………………………………………………………………………….. yeah it works fine just the noise
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Nice addition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this cubed ice. This is my second machine and the ice is always made when I need it.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 4 out of 5 stars
Great ice maker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice maker. A little noisy when making ice due to the water pump. It will make ice fast.
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing! We appreciate your comments on this Opal ice maker, and it's a pleasure having you in the Profile family. Take care! -Sylvia@GEA
- Pros mentioned:Side tank
Rated 5 out of 5 stars
Love this ice machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely spend the extra money and get the side tank. We love having nugget ice all the time!
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
PERFECT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little box is amazing..quiet, fast, efficient, clean and the ice is beautiful! Wish I would have gotten one sooner.
I would recommend this to a friend





































