Customer Ratings & Reviews
- Model:
- XPIO13SCSS
- SKU:
- 6408648
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Great ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good ice maker, chewable cubes fast and portable. This is the second one I've bought (ex took the first one)
I would recommend this to a friend - Pros mentioned:Wifi
Remote Start Ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient. Wi-Fi is a nice feature. Better than previous "bullet" style ice makers we've owned in the past.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there - thanks for taking the time to share your review! We’re glad to hear that you appreciate the convenience of the Wi-Fi and remote start features and that the nugget style ice is to your liking. Thanks for choosing GE Appliances for your home and feel free to reach out if there is anything we can assist with in the future. Stay cool! Lauren@GEAppliances
- Pros mentioned:Ice quality
i love nugget ice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice ice maker! i really love the nugget ice. i wish the tank on the side was bigger with how much ice i go through.
I would recommend this to a friend - Pros mentioned:Ice quality
GE Opal 2.0
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son bought one first, we were so impressed that I bought one for my wife on valentine day. We enjoy the pebble ice. Worth the money.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your purchase and so happy to hear you and your son are happy with your new Opal Nugget Ice Maker. This is such a great model with the best ice! This is such a "cool" gift to give your wife for Valentines Day. If you have any questions or need anything, please let us know. we are here to help! Joyce@GEA
- Pros mentioned:Ice quality
Crunchy Ice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome machine. Makes great ice. This one is a replacement for my first one that had started leaking. Luckily my warranty was good and BB just refunded all the money and I bought another.
I would recommend this to a friend - Pros mentioned:Ease of use
GE nugget ice maker with side tank
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best thing i bought. easy to use and the side tank is the best, I just fill that up and im good for two days.
I would recommend this to a friend - Pros mentioned:Ice quality
Ice Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing. Worth every Penny. Just think , without buying ice every other day , you’ll have this paid for in know time. Fast ice making and the ice stays in the glass without melting !!! I would recommend this to everyone!
I would recommend this to a friend - Pros mentioned:Ice quality
Worth it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it! Worth every dollar! Perfect for those who like soft ice!
I would recommend this to a friend - Pros mentioned:Ice quality
Great ice machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far has been running constantly for two weeks and so far it has been amazing we use a lot of ice fill 3 yeti’s every day and so far it has kept up with the high demand I would recommend this product
I would recommend this to a friend - Pros mentioned:Ice quality
Works as intended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well. It can get smelly and I wish the ice container was refrigerated. It however produces ice fairly quick. Great for a party
I would recommend this to a friend - Pros mentioned:Ice quality
Great ice machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ice maker..had it 3 weeks and it works great and we did our first cleaning and it was simple and took less than 30 minutes..so I recommend this ice machine
I would recommend this to a friend - Pros mentioned:Ice quality
Fantastic Ice!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In love with this machine!! It’s my absolute favorite type of ice and it constantly is working to keep your holding bin full and ready for use! We are very happy with our purchase and feel it is well worth the cost!
I would recommend this to a friend - Pros mentioned:Ice quality
Best Purchase Ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE LOVE LOVE THIS little Nugget Ice Maker. No more trips to Sonic to buy bagged ice. We have our own little nuggets at our fingertips! A little pricey but so worth it!
I would recommend this to a friend - Pros mentioned:Ice quality
The Bomb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As of now it has performed flawlessly! I know some other reviews had some issues about the quality of the product. To date it has made ice 24/7! Its price is salty but it makes Sonic ice perfectly!
I would recommend this to a friend - Pros mentioned:Ice quality
Great Machine
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice machine but always buy the Geek Squad. It’s super expensive to replace without it.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your purchase and are so happy to hear you are pleased with your new Nugget Ice maker. It is so nice to have chewable ice on hand whenever you need it. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
- Pros mentioned:Ice quality
Restaurant Ice
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone loves restaurant ice. One of of our friends has the same icemaker which lead to us buying it. Definitely worth the money
I would recommend this to a friend - Pros mentioned:Ice quality
Great purchase
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with ice maker. Quiet and the ice are the smaller pebbles which are great for kids.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - We're delighted to hear that you're very happy with our ice maker. The quiet operation and smaller pebble-sized ice are wonderful features, especially for kids. If you ever have more feedback or questions, feel free to reach out. Thank you for choosing GE Appliances. Best regards. -Kacie@GEAppliances
Trash Product in a Pretty Shell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a younger tech-savvy guy, I thought this high-end ice maker would be a great addition. Instead, I got a glorified paperweight with LEDs. Let’s start with the Wi-Fi setup it’s absolutely useless. I tried every trick in the book: resetting the machine, switching Wi-Fi bands, updating firmware, uninstalling/reinstalling the SmartHQ app. Still nothing. GE’s app is buggy garbage, and support just sends you generic copy paste replies. The design is flawed too. The lid is finicky, the sensors act up constantly, and the side tank is awkward to fill and doesn’t sit right. The noise level is higher than expected, and don’t even think about using it in a quiet kitchen or small apartmentit hums and clicks like it’s fighting demons inside. Reliability? Within the first week it started having random shutdowns. No error messages, no warningjust shuts off. Then the machine began acting like it’s full when it’s clearly not. Restarting it became a daily ritual. Not what I signed up for with a $600+ appliance. Bottom line: Don’t let the sleek look fool you. GE slapped a nice finish on a product that barely functions. The “smart” features are broken, the machine is temperamental, and for this price, I expected excellencenot endless headaches. I’m returning this overpriced boat anchor and advising everyone to look elsewhere. GE really fumbled hard with this one.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Given the issues you had with your Opal ice maker, we'd very much like to review your situation. If you still have the product, we encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, and a copy of your review. -Vikki@GEAppliances
- Pros mentioned:Ice quality
Ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing purchase! We were constantly running out of ice with the kids filling up water bottles. I highly recommend this sits on the counter next to the fridge
I would recommend this to a friend - Pros mentioned:Ice quality
Great ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a real nice nugget ice majer. It is just like Sonic ice. You cant go wrong
I would recommend this to a friend