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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3783 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 3,783 reviews
  • Pros mentioned:
    Ice quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Great Machine

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice machine but always buy the Geek Squad. It’s super expensive to replace without it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate your purchase and are so happy to hear you are pleased with your new Nugget Ice maker. It is so nice to have chewable ice on hand whenever you need it. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Got the Good Ice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love having the good ice at home for drinks and snacking.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Price

    Rated 1 out of 5 stars

    Ice Junky

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 02 11 2024..$656.00..Last night 09 09 2024 machine began making noises like a cat in heat. It stopped after about 3 min..This am it started again. This am it didnt stop. We unplugged the unit but it continued to squeal..Finally stopped but now we are scared to leave it running while we are away..Think long and hard before you spend your money on this machine. Its not worth the money..

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We understand how difficult and concerning it must be to have your ice maker making this noise. We strongly encourage you to contact Opal directly at 1-866-907-6718. They will best be able to get this matter remedied and get your unit working as it should! GE_Appliances

  • Cons mentioned:
    Price, Reliability

    Rated 2 out of 5 stars

    dies after only 2 years, not heavily used

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good while it last. Only lasted a couple of years, I used it sparely. Way to expensive to die 2 months after extended warranty expired.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We understand the disappointment caused by your Opal ice maker no longer functioning properly. For help with this issue, please follow the troubleshooting tips in the support article on the GE Appliances website titled: "Opal Ice Maker - Troubleshooting." GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great Ice Maker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our new ice maker. It starts making ice very quickly. Had some trouble getting g the app set up. Rebooted my phone and solved the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a while now and had issues with making ice at first but wasn’t anything serious. Just had to click it on settings if it didn’t automatically make new ice. But overall love the ice machine !

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice..... Yummm

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not say enough about this Ice Machine! Ice is made quickly It really does make as much as it says it does. Very quick to refill when it is emptied.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Sweet little nugs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanna be the envy of all your friends?! Get this little sucker...it makes ice, the GOOD ice! No more snobby friends turning their nose up at your drink glass... no sir, you’ll be throwing down drinks in style bruh...

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love this thing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the ice that it pushes out!!! Plus it defrosts itself! Something that I wished my Samsung fridge would do, as the ice maker in my fridge doesn’t work because it keeps getting frosted over.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice all day long.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the function of this ice maker. It makes ice quickly enough that it is usually full. It is very quiet. The small ice pieces seem to keep drinks colder than with larger cubes.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Nugget ice machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice. Love the machine. Had the original machine this is even nicer. Hope it stays working like it is now. Have a water distiller feeding it so should be good

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    This is the one...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although an open box item, the quality was phenomenal! I have not tried the Bluetooth feature but the ice itself keeps me coming back for more! Clean taste, easy to clean, QUIET! Ahhh the good life...

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this ice maker. I was hesitant when I first purchased due to the ice melting but there is always enough ice everytime I am ready to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Magical ice machine

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought i heard the queen song "under pressure" start when i plugged it in, but i was mistaken. It was definitely "ice ice baby".

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi, we appreciate you taking the time to leave a review! We’re so glad you are loving your crunchy ice. We hope it continues to work great for you. We are here though if you need anything in the future. Your positive feedback will be shared with our team for review! Take care. -Mel@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    An ice lovers dream

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has wanted one of these for while now so I decided to get one. We absolutely love it. It ls on just about everyday and no issues at all . Its expensive but worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with ice maker. Quiet and the ice are the smaller pebbles which are great for kids.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We're delighted to hear that you're very happy with our ice maker. The quiet operation and smaller pebble-sized ice are wonderful features, especially for kids. If you ever have more feedback or questions, feel free to reach out. Thank you for choosing GE Appliances. Best regards. -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    A good buy!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonic has some of the best Ice, but this Ice machine, will definitely give it some good competition! I love my ice in my Iced tea and juice! I’m so glad that I invested in this product!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick production and style of ice are the best features of this ice machine. This thing rattles loudly (out of the box) and always seems to be dripping. It could also use better insulation. It seems to make ice (or not) whenever it feels like it. For me, this would be a great product for $50 to $100, but it’s not worth $500+.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a real nice nugget ice majer. It is just like Sonic ice. You cant go wrong

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Crushed ise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason for less than5 stars is the noise level. Otherwise, fantastic ice without opening the freezer.

    I would recommend this to a friend