Customer Ratings & Reviews

The best ice maker available. Great addition for those who like nugget ice. There is no other tabletop ice maker available that does a better job

This ice maker has been really doing a great job. One thing I can suggest is having it close to a sink so you can refill the side tank easily. The other thing I didn't know is how often it is recommended for the cleaning cycle. I know it's a bit spendy for most people but if you feel like splurging on a ice maker this is the one!

We love this small pebble ice maker. It mskes ice really fast. The water resivor is so easy to fill without making a mess. It looks great sitting on the countertop. So far do good.

This is a good machine and great on making ice, but everything has a bump on the road. Its worth the price I paid for it.

The product is great and the ice comes out fast/delicious. My only complaint is unless there is water under the container it won’t pull from reserve directly. So even if the side tank is full I still have to put water in the machine. Just and extra step and can be annoying if you forget.

I owned the first generation, 1.0, which kept breaking but made incredible ice. This new 2.0 also made ice fast and plenty of it, but it only lasted four months until the wailing from the machine started again. This machine seemed more robust in its build, but the engineers needed to fix the part that pushed the ice out. That's whats making the noise. I am so disappointed, as it works great when it works!

This ice maker is the bomb, and does what it is supposed to do - make crunchy chewable nugget ice, like some fast food places have, so that my wife can have the ice she loves when she wants it! The capacity and production rate are more than adequate, and I cannot see using one of these WITHOUT the optional side tank accessory. You really don't want to have to pull the ice bin out and pour water in that way, especially if you use a lot of ice. Just be aware of the maintenance required. I went into this knowing the maintenance requirements - weekly or so sanitize cycles, as well as monthly or so descaling cycles. If you schedule it to be off at night (say 10pm to 7am), you can squeeze several more days in between cleaning cycles. It doesn't bother me, and just ensures everything is clean, fresh and pristine. All in all recommended, but know about the cleaning requirements before you purchase.

We did a ton of research before buying this specific ice machine. So far we love it. It’s been pretty easy to maintain and always makes great ice.

The ice is good, but it constantly has issues with grinding noise. This is our second as the first quit working and was replaced with this unit. I like our ice when it’s working properly, but I doubt I would buy this again.

This icemaker was purchased after a smaller countertop one died. I've had this a week and LOVE it. It makes the best ice and the water take is a game changer. I like that there is an app to remind me to clean it. The tray opens and tilts out, so you can hold your cup and scoop your ice without worrying that the tray is going to fall. Also, the magnetic scoop holder is genius. This was more expensive than my first icemaker but well worth the investment.

We replaced an GE Opel ice maker that worked well for 2 years. We did have to return a couple cause they weren’t making ice. The third one made ice but after we did a descale with vinegar it worked far better. Made me wonder if the others we returned would have worked after a descale.

So far after about a month, this thing is awesome. Makes ice quickly, and isn't louder than typical ice makers in a fridge. The refill tank makes it easy to refill and know when the water is getting used up, which is a huge plus! If you want the best pellet ice, this is the machine.

This is the best thing since indoor plumbing :-) I love my ice machine. This is the GOOD ice, chewable, small nuggets. A must get if you like ice in all your drinks or just like eating the ice.

My family loves the ice from this machine, BUT it makes a really loud screeching and grinding sound. This does not happen all of the time, but fairly often. We returned the first unit we purchased and got a second one. The second one makes the exact same sound. We previously had an older model of this unit, and it quit making ice after a couple of years.

We love the ice it makes. We don’t like that. It doesn’t last very long before it breaks down. I checked that I would recommend people getting this, but only if you buy the warranty. We’re on our third one.

This ice maker is great. The ice tray isn’t refrigerated but as ice melts it makes new ice so there is always a tray full of ice. Couldn’t be happier with it

Honestly perfect.. just loud but tolerable white noise. So I see it as a bonus haha

Ideally shaped ice!! Was in between ice makers for the longest but settled on best reviews for price & although steep in price, maintenance is kid friendly.

Love it so much its like sonic ice. alot of maintnance required

Makes great ice. Hard to keep clean and eventually becomes extremely loud and has some issues.