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Customer Ratings & Reviews

Your price for this item is $449.00
The comparable value price is $629.99

Customer reviews

Rating 4.1 out of 5 stars with 495 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers appreciate the Opal 2.0's excellent ice quality and overall performance, frequently praising its ease of use and attractive design. However, some users find the machine noisy and require regular maintenance, including filter replacements and descaling. The water tank capacity and the need for frequent sanitization are also points of concern for some customers. While the compact size is a plus for many, others find the weight to be a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 495 reviews
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Big Difference in Noise Levels

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it’s much quieter than the other model I bought before this ice maker. The descale lights shows up frequently; even after cleaning 3 days earlier? My family loves the ice nuggets!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 2 out of 5 stars

    Okay not great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice nuggets. This ice machine is will cease to operate should it be plugged and operating over two days. definitely not a huge fan of the cost in regards to its operation. At this point you're better off putting money towards a refrigerator that has this option of ice.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We would like to assist you further with this Opal icemaker and its ice production. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review. GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE Profile - Opal Ultra nugget Ice maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ice maker. The nugget ice is perfect. It is easy to use and clean. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ms. Sanchez

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the ice maker is great and makes the ice promptly and I like the small ice that it makes.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    Awesome ice machine!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great ice maker. It looks good and makes high quality ice. Runs smoothly and the ice is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for three days and is working perfectly fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great Nugget Ice Maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We previously had the Opal 1.0 and had issues so we were kind of skeptical going with GE again. However, with this model it seemed like they addressed the issues with overheating causing the unit not to make ice. On this model there are two radiators and a fan on the back along with an removable air filter. These additions so far seem to keep the unit a lot cooler. Hopefully, we can get more than two years out of it. We love it so far. Gets ice in about 15 mins and full in about 4 hours 2-3 hours.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review and putting your trust in us again. Glad you were able to upgrade to the newer version. This new Opal will be sure to keep up with all your cold drinks and become a fast favorite in your home! GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Amazing Product kept the ice flowing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product that kept continually kept the ice flowing when our fridge malfunctioned! Would highly recommend this product to anyone in the market for a great ice machine!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it! GE - Opal 2.0 Ultra Nugget Ice Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE Profile - Opal 2.0 Ultra Nugget Ice Maker - Stainless Steel. Works perfect and love that the ice is like Chick-Fil-a ice!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best Nugget Ice Maker On Market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this ice maker. It makes the best chewable nugget ice out there. But keep in mind it comes at a price, be prepared for routine cleaning of your machine to keep it performing at its peak. To me it’s worth the time and effort because I like to eat a lot of ice. This is my second GE Opal and I highly recommend it!

    I would recommend this to a friend
  • Cons mentioned:
    Maintenance requirements, Noise level

    Rated 1 out of 5 stars

    Constant Sanitized

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is the fourth opel ice maker I’ve had in the past three years. If it wasn’t for Best Buy’s protection plan, I’d buy something else. The last two squealed terribly bad. And now this one needs to be sanitized every five days; which seems ridiculous. I spend more time sanitizing the ice make than i do using it. I think it’s time for me to move on from this very expensive ice maker and find something of higher quality. Very disappointed in the product, extremely satisfied with Best Buy’s service.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear that you've not had the best experience with your Opal Ice Maker. Descaling and sanitizing will be dependent on the hardness of your water in your area. It is recommended that these be done once a week. This is considered normal. We'll share your feedback with our team for future consideration. -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity, Ice quality

    Rated 5 out of 5 stars

    Best nugget ice machine on the market.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes amazing nugget ice. Very easy to clean. The side tank is a amazing. Very high quality machine. Would give 6 stars if I could.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best ice maker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our ice maker! We use it all day long!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The “good ice” at home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife’s new obsession. Quietly and consistently makes “the good ice” for her iced coffees and soft drinks that both taste great and are aesthetically pleasing to her.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best One out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ! My favorite ice. The app itself giving you a heads up for when it needs cleaning or sanitation is so cool !

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and quality of product. Ease to set up and it makes great ice in a short period of time.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review and choosing us for your home.This new Opal will be sure to keep up with all your cold drinks and become a fast favorite! GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, easy clean, great ice! Very happy about this purchase. No more giant bags of ice clogging up the deep freezer space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed this product once and awhile you get a product that is better than advertised and this ice maker is that quite simply put. It has been a great ice maker clean and efficient as advertised. There has been no issue since I purchased it months ago I followed manufacturers guidelines and off it went working … can I get please get refrigerator that works this well with built ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Great nugget ice maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is great to use and relatively easy to set up. It makes eyes a very quickly so you will have no shortage of the best ice around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT, I OWN 3 OF THEM NOW, I HAVE BOUGHT THEM FOR ALL THE KIDS AND MYSELF. TRIED THE CHEAPER ONES AND YOU GET WHAT YOU PAY FOR. THESE ARE THE BEST

    I would recommend this to a friend