Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $449.00
The comparable value price is $629.99

Customer reviews

Rating 4.1 out of 5 stars with 495 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers appreciate the Opal 2.0's excellent ice quality and overall performance, frequently praising its ease of use and attractive design. However, some users find the machine noisy and require regular maintenance, including filter replacements and descaling. The water tank capacity and the need for frequent sanitization are also points of concern for some customers. While the compact size is a plus for many, others find the weight to be a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 495 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Profile Opal 2.0 is a great product!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most excellent product!! Setup is easy, usage is easy, instructions out of the box were easy to follow. Filter information easy to establish and app setup was also very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best. Got it for my bf as a gift and now it’s a everyday use

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    I love my Opal!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Opal! She's a beauty and make the small pieces of ice fun! This was easy to set up, Best Buy delivered this the next day. It is pricey but so far the purchase was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great icemaker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Opal ice maker. The nugget size of the ice is perfect. Fits nicely on the counter and is easy to clean!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new ice maker. It makes ice super quick and keeps it cold, unlike the others I’ve had. It might be on the pricier side but I think it’s worth it. No problems so far. And you can control it with your phone if you need to.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 2 out of 5 stars

    Add Water

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this ice maker a little over 4 months, in the time I have had it, it repeatedly will say “Add Water” even though it is full. Every time I “clean” (sanitize) the ice maker this becomes an issue. It will also not pull water from the side tank after “cleaning”, like it doesn’t register that it is there. I have “primed the pump” every time and usually resort to having to turn it off for a day & then turn it back on, sometimes it works, sometimes it doesn’t. If I could return this and get my $$ back, I would at this point. Yes it makes awesome nugget ice when it works, but this issue is extremely aggravating and should not be happening to a +$500 machine after only having it for 4 months. I wish I had just stuck with the $100 nugget maker that you have to fill up more often.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To best address this concern, please contact Opal Support at: 1-866-907-6718, M-F 8-8 EST. -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sonic Ice in your home!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like the ice at Sonic, then this ice maker is for you! It works very well and is aesthetically pleasing.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice maker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ice maker I had one forever and it broke so I got another one it is awesome you would love this ice maker the ice taste so good and I will always own one as long as god see fi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best just got better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be my second GE Opal ice maker. Loved the first one. But this one is hands down so much better. Upgrades include a metal scoop, magnetic holder fir the scoop, water filter, a filter for the cooling fan, and an illuminated reminder to sanitize the unit every 25 hours of run time. Keeps you honest on maintenance. Setup is easy. Seems like ice making has speeded up. Lesson learned from my old unit, USE DISTILLED WATER! I absolutely love this updated unit. The Wifi setup is even easier to do now. Well done GE.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Works amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this machine. The ice is yummy, it's fast, clean, and easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nugget ice maker

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I recently upgraded from the last model to this latest model opal ice maker…but one thing I can say it seems louder that the last one… but I will edit my review if anything changes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    pretty happy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he icemaker is very hand. wish there was an easier way to fill with water .. love the ice and the speed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Best!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ice ever! Easy to use, and keep clean. Wish it fit underneath my cabinet though.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    BEST ICE MAKER

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really awesome machine. Makes nugget ice. A little noisy but makes ice FAST.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Good Ice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys love ice in everything, this machine has been a life saver. It works non stop. I usually don't use ice, until we bought this machine. I love the nugget ice machine, I now out ice in my water.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Maintenance requirements

    Rated 3 out of 5 stars

    Great but needs work

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice but very hard to clean and reuse, needs a maintenance team lol

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear that you're enjoying the great nugget ice from your Opal machine! Thanks for sharing your feedback about the maintenance, that we'll be sure to share with the appropriate team. -Don@GEAppliances GE_Appliances

  • Cons mentioned:
    Maintenance requirements

    Rated 5 out of 5 stars

    Love it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ice maker. The only thing is that it tells me to clean it once a week. I guess it isn't a bad thing... It is just a little annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    So Far So Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, produces a LOT of ice in a small amount of time, not too noisy we have it in our bar room and its nice to be able to turn off and on from the app. Overall seems to be doing a great job - will also only be using distilled water to hopefully limit the amount of cleaning required. Works great but overpriced in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nugget ice machine

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our ice machine & the service was outstanding

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker is quite good. Ice fills up fast. Very quiet

    I would recommend this to a friend