Customer Ratings & Reviews
- Model:
- XPIO13SWOW
- SKU:
- 6584621
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the Opal 2.0 Ultra Nugget Ice Maker for its excellent ice quality and overall performance. Users appreciate its ease of use, adequate capacity, sleek design, and convenient size, with some also finding the connectivity feature useful. However, some customers have expressed concerns about the noise level and the frequency of required maintenance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Best ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my ice maker. Silent, fast and the ice is perfect. Easy to setup and easy to clean.
I would recommend this to a friend - Pros mentioned:Ease of use
Ice Maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact, small, so convenient. Easy to fill and clean
I would recommend this to a friend - Pros mentioned:Ice quality
Loving it so far!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant to buy this ice maker, but we are loving it so far. The ice is the perfect Sonic ice.
I would recommend this to a friend - Cons mentioned:Maintenance requirements
The Most Popular Appliance in Our Kitchen!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this Opal 2.0 Ultra Ice Maker as a gift for our son, after owning and being very pleased with the same ice maker for both our permanent residence and our second home. So, this is the third Opal 2.0 Ultra Ice machine we have purchased. To be sure, the scale inhibiting filter will need to be replaced every month or so, and proper sanitization and cleaning is simply a fact of life with these machines. We always use tap water to make ice. We make sure to clean and sanitize the unit and replace the filter on a monthly basis. I went ahead and bought the 4 year extended maintenance plan offered by BestBuy for each of the machines..."just in case", but have never had to use that service. Bottom line is that this Opal 2.0 Ultra Ice Machine is probably the most used appliance in our kitchen and is definitely the most popular appliance with our guests...All of our visiting friends have LOVED it! Go ahead and buy one, you (and your friends) won't regret it!
I would recommend this to a friend - Pros mentioned:Ice quality
Worth the price.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!! So far has been my best purchase. The texture of the ice and the taste is the best. Plus, it’s really easy to clean, technically the machine cleans itself.
I would recommend this to a friend - Pros mentioned:Ice quality
Ice Maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love how much ice this machine makes. I recently had a party, and my ice maker did not disappoint. I purchased back-up ice just in case I ran out but it wasn't used. The ice machine would be a great purchase for anyone needing a machine.
I would recommend this to a friend - Pros mentioned:Ice quality
Awesome Ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow. What a great gift. I have been told this was best gift ever at least 10 times. If you like soft ice this is the machine for you. Low maintenance.
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Little nuggets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how easy this Ice machine was to set up and love the little nuggets
I would recommend this to a friend - Cons mentioned:Noise level
Awesome addition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far. Many talked about the noise it makes, but it really isn't all that loud. With anything else, you get used to it. We use it all day, everyday.
I would recommend this to a friend - Pros mentioned:Overall performance
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ice machine ever. We love it and its actually easier to maintain and clean than i thought it would be. I have already recommended this to several family members
I would recommend this to a friend Opal Icemaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The device works good, but it will show to add water when the side tank is full. I’ve had other older models and they all have had this same problem. I was hoping by upgrading, that this problem would be resolved, but it’s not. If it wasn’t for that issue, it would be a 5 star rating.
I would recommend this to a friend- Pros mentioned:Overall performance
Opal 2.0 Ultra
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the ice maker, it works great! The only reason for giving 4 star in place of 5 is because I went round and round (over 30 mins) with the silly call center while trying to get in contact with my local store. (And they still didn’t help me). The foreign, barely-speak-English call center is a joke and not helpful whatsoever. They just keep transferring you off to someone else. The ice maker is great though.
I would recommend this to a friend I love the kind of ice it makes!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the constant, amazing ice. I’d give it 5 stars for the texture and convenience of ice. It is noisier than I expected. Also we had to spend a fair amount of time online problem solving why it kept stopping and saying “add water” when the machine was full. It is annoying that the various servicing lights are always coming on. But, we can’t live without the nugget ice so we ignore all that.
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear you're enjoying the ice but sorry to hear the unit has been having some issues. If the Opal starts to make unusual sounds, that indicates it's time for a descale cycle. If you continue to have "add water" issues or descaling doesn't resolve the sound issue, please send us a private message via Facebook, Instagram, or X with your contact information, complete model/serial numbers, and a copy of this review so that we can review the information and get back with you quickly.
- Pros mentioned:Ice quality
Little bitty ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My grandchildren are in so many activities keeping ice for water bottles was impossible now they love the ice maker makes their lives so much easier
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Maintenance requirements
Best ice maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect ice! The machine needs to be sanitized every week, the process is easy but can seem tedious. I personally like the reminder so I know there’s not mold/bacteria build up, which was a problem I had with the smaller ice machines. Ice is made quickly!
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Maintenance requirements
Sonic Ice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of cleaning required, but it's automatic so not horrible to do. Great ice!
I would recommend this to a friend - Pros mentioned:Ice quality
Best ice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best addition to the kitchen! Not too loud. Fast ice! Use distilled water
I would recommend this to a friend - Pros mentioned:Overall performance
Great ice!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker works beautifully. I love the soft chewable nuggets!
I would recommend this to a friend - Pros mentioned:Ice quality
Better ice than your fancy fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 9ce from this machine is perfect. From the shape to the crunch it goes into any drink from moscow mules to your kids apple juice. Cleaning is easy and quiet operation.
I would recommend this to a friend - Pros mentioned:Ice quality
Great ice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice. We've owned three of them. My only complaint is they only last a couple of years before they need to be replaced.
I would recommend this to a friend