Customer Ratings & Reviews
- Model:
- XPIO13SWOW
- SKU:
- 6584621
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers appreciate the Opal 2.0's excellent ice quality and overall performance, frequently praising its ease of use and attractive design. However, some users find the machine noisy and require regular maintenance, including filter replacements and descaling. The water tank capacity and the need for frequent sanitization are also points of concern for some customers. While the compact size is a plus for many, others find the weight to be a significant drawback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
GE profile Opal ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ice maker there is., Bought it for my wife because she enjoys chewing ice and it has become a family favorite. The cleaning process can be tedious but it is totally worth it. I would recommend cleaning weekly with water, vinegar, and bleach. Or you can purchase ice machine cleaner online.
I would recommend this to a friend - Cons mentioned:Noise level
Nugget ice at your fingertip’s!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice maker. Makes a little noise when making ice but you get used to it quickly.
I would recommend this to a friend - Pros mentioned:Overall performance
Ice ice baby
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Works as described. You do need to sanitize it about every other week. Which is kind of a pain. Otherwise works great!
I would recommend this to a friend - Pros mentioned:Ice quality
broken within 6 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It makes nice ice. Even with routine maintenance and using purified water it broke in 6 months. I bought the protection plan and best buy is replacing it. But this is just silly.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We want to help you with your opal not working. We recommend reaching out to the Best Buy team directly at 800-433-5887 for further assistance.
- Pros mentioned:Overall performance
Happy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product, replaced all of the money we spending on Sonic's ice
I would recommend this to a friend - Pros mentioned:Ice quality
Opal 2.0 review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice make was great until it quit working 2 months after purchase.was very happy with product when it worked the way it should
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Best ICE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This makes the best ice ever! Easy to use and clean.
I would recommend this to a friend - Pros mentioned:Ice quality
GREAT PURCHASE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this machine everyday, and just leave it plugged in. I thought at first that it was a want not a need. It turns out that now I can't see my home without it. It was a good and useful purchase for my home and family, The ice is addicting, good taste and chewable.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review and congratulations on your new Opal icemaker! We are excited that you will be able to enjoy the convenience of having that famous nugget ice in your home whenever you would like. Sure to become a fast favorite in your home for many years! Dianna@GEProfile
- Cons mentioned:Maintenance requirements
Full time job
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted to love this ice maker but the amount of time it takes to sanitize, descale and maintain the unit to keep it working makes me hate it. They expect you to take it apart, fill it with vinegar, let it soak for 18 hours every single month. Not to mention the sanitizing using bleach. And to add to it, we’ve had it 4 months and it stopped working. It says “add water” even though it’s full. I’ve tried every troubleshooting article and video I can find and nothing fixed the problem.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for sharing your experience and concerns regarding the recommended descaling and sanitizing procedures needed to properly care for your Opal. The scale inhibiting filter will filter 40 gallons of water before needing to be replaced. Replacement will be approximately every 3 months, though it will depend on your usage. If the reservoir is full and you receive the "add water" message, that may be an indication that the filter needs to be replaced. If this doesn't resolve the issue you're having, we encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers and a copy of your review so we can research your situation. -Vikki@GEAppliances
- Pros mentioned:Overall performance
Love it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the older model and that one finallu gave out after 2 1/2 years. Picked up this one and its been great. Love the new scoper attachment.
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
SUPER MACHINE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SETUP WAS EASY. MAKES ICE FAST. EASY TO USE. IF YOU LIKE ICE, THEN THIS IS IT.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Good Ice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good it's working like it should and a lot easier to fill with water
I would recommend this to a friend - Pros mentioned:Ice quality
GE Ice machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product and makes great quality ice. I would highly recommend l.
I would recommend this to a friend - Pros mentioned:Ice quality
GE ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so much! The ice is so clear and wonderful!
I would recommend this to a friend - Pros mentioned:Overall performance
GE ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second one, the first one had a glitch, the second one is working great
I would recommend this to a friend - Pros mentioned:Ice quality
I love thins ice maker!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this ice maker! It's easy to clean and makes ice fast. It takes about an hour to fill the ice bucket, which is much faster than my ice maker on a different brand.
I would recommend this to a friend - Pros mentioned:Overall performance
My ice maker
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working very perfectly this was a great find in store
I would recommend this to a friend - Cons mentioned:Maintenance requirements
Sweet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works good it's good but you spend a lot of time cleaning it and taking care of it
I would recommend this to a friend Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had my ice maker for almost a year now and love it so much! It is so easy to clean and ensure there isn’t anything growing!! I set a timer for my daily use so I never have to remember to turn it on or off, it’s ready for and iced coffee as soon as I wake up. Couldn’t be happier with it!
I would recommend this to a friend- Pros mentioned:Ease of use, Ice quality
Icemaker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system. Easy set-up. Makes great ice and fast
I would recommend this to a friendBrand response from GE Answers
Posted .We’re thrilled to hear your Opal icemaker is delivering that perfect ice quickly and with such an easy setup—enjoy every crunch!