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Customer Ratings & Reviews

$499.99

Customer reviews

Rating 4.1 out of 5 stars with 635 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers admire the Opal 2.0 Ultra Nugget Ice Maker for its excellent ice quality and overall performance. Users appreciate its ease of use, adequate capacity, sleek design, and convenient size, with some also finding the connectivity feature useful. However, some customers have expressed concerns about the noise level and the frequency of required maintenance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 635 reviews
  • Rated 5 out of 5 stars

    Perfect Nugget Ice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. Makes great ice, easy to use, and the black color actually hides well in the corner of the countertop, so it is not an eyesore (which was an initial concern when we bought it). Recommend using distilled water for crystal clear nuggets and minimum mineral scaling build up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    pretty happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he icemaker is very hand. wish there was an easier way to fill with water .. love the ice and the speed

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Works amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this machine. The ice is yummy, it's fast, clean, and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Quiet and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Quiet and Fast. Happy 1 month in. I sanitize weekly as the last one I had got gross.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ice ever! Easy to use, and keep clean. Wish it fit underneath my cabinet though.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Perfect Nugget Ice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect nugget ice! Absolutely love it!

    I would recommend this to a friend
  • Cons mentioned:
    Maintenance requirements, Noise level

    Rated 1 out of 5 stars

    Constant Sanitized

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is the fourth opel ice maker I’ve had in the past three years. If it wasn’t for Best Buy’s protection plan, I’d buy something else. The last two squealed terribly bad. And now this one needs to be sanitized every five days; which seems ridiculous. I spend more time sanitizing the ice make than i do using it. I think it’s time for me to move on from this very expensive ice maker and find something of higher quality. Very disappointed in the product, extremely satisfied with Best Buy’s service.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear that you've not had the best experience with your Opal Ice Maker. Descaling and sanitizing will be dependent on the hardness of your water in your area. It is recommended that these be done once a week. This is considered normal. We'll share your feedback with our team for future consideration. -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    BEST ICE MAKER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really awesome machine. Makes nugget ice. A little noisy but makes ice FAST.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonic Ice is AMAZING!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best money I ever spent! Our ice maker went out, and I wasn't ready to purchase a new refridgerator. This ice maker is the best!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nugget ice maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I recently upgraded from the last model to this latest model opal ice maker…but one thing I can say it seems louder that the last one… but I will edit my review if anything changes

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Amazing Product kept the ice flowing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product that kept continually kept the ice flowing when our fridge malfunctioned! Would highly recommend this product to anyone in the market for a great ice machine!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Returned due to screaming noise

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned within 48 hours as upon running the pre-use sanitizing and evetything and the it starting to make ice, it statted screaming loud enough to be heard outside the house. Turned it off, waited an hour and turned it back on. Within 10 minutes the scream was back. I owned an older model Opal for 6 years and never had an issue. The new ones seem to have some inherent problem with this issue.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We understand that you have already returned your Opal and we’re happy that the retailer was able to assist you. We always recommend reaching out to us directly for product assistance so that we can work with you toward a resolution before a return is necessary; we’re always here to help. GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Retired

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ice maker I ever used. This is my fourth machine

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice maker, this machine makes ice quickly so you will never be out when you need it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is 2nd machine we have had. Works great and love the ice!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Ice Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, just get replacement Opal filters (they sell them here in BestBuy

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    So Far So Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, produces a LOT of ice in a small amount of time, not too noisy we have it in our bar room and its nice to be able to turn off and on from the app. Overall seems to be doing a great job - will also only be using distilled water to hopefully limit the amount of cleaning required. Works great but overpriced in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new ice maker. It makes ice super quick and keeps it cold, unlike the others I’ve had. It might be on the pricier side but I think it’s worth it. No problems so far. And you can control it with your phone if you need to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE Profile - Opal Ultra nugget Ice maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ice maker. The nugget ice is perfect. It is easy to use and clean. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Nugget Ice Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Nugget Ice Maker that works very well and is reliable.

    I would recommend this to a friend