Customer Ratings & Reviews
- Model:
- XPIO13SWOW
- SKU:
- 6584621
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers appreciate the Opal 2.0's excellent ice quality and overall performance, frequently praising its ease of use and attractive design. However, some users find the machine noisy and require regular maintenance, including filter replacements and descaling. The water tank capacity and the need for frequent sanitization are also points of concern for some customers. While the compact size is a plus for many, others find the weight to be a significant drawback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Love this!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchase ever ever ever! It is such a good purchase
I would recommend this to a friend Not Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good in the beginning, but getting error messages to fill water when it is full. Ice pellets are small. Probably going to return it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear you're getting the "fill water" notification when the water tank is full, and we'd like to help. Please send us a private message on one of our social media platforms, like Facebook. In your message, provide the model and serial numbers for your Opal, a copy of this review, and your contact information (email and phone number). With that information, we'll be able to look into this further for you.
Next Gen Ice Maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE seems to have finally rethought this product. It is louder than previous models but so far their changes have been good.
I would recommend this to a friend- Pros mentioned:Ice quality
Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a great product. My brother visited from NY and tried the ice, BAM! He bought one after returning home.
I would recommend this to a friend - Pros mentioned:Ice quality
Best Ice Ever.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best ice ever. If you are looking for the good ice this is it. Great brand, Great quality, Its completely worth every penny.
I would recommend this to a friend - Pros mentioned:Ice quality
Sooo fast!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker is amazingly fast and I love the pebble ice cubes! The production keeps up with our usage no problem.
I would recommend this to a friend Not worth it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced it within a year. With how much it was shouldn’t have had too.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry that this Opal icemaker had to be replaced so soon. We encourage you to take advantage of your limited manufacturer's warranty, if any issues arise with this unit.
- Pros mentioned:Overall performance
Great purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good purchase. I'm not disappointed. It's better than the cheaply made ice makers that just cannot keep up.
I would recommend this to a friend - Pros mentioned:Ice quality
GE nugget ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you love sonic ice you need this ice maker! It’s amazing! Makes making my latte in the mornings convenient and fun!
I would recommend this to a friend - Pros mentioned:Overall performance
GE profile Ultra
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve been looking for a nugget ice maker for months, we ordered 2 cheaper ice makers off Amazon and both were very loud! So far this one has been great!
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to know that you are loving this machine so far! It's definitely a treat to have and we know you'll enjoy it for a long time!
- Cons mentioned:Maintenance requirements
So much maintenance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our 4th unit!! Each on wants us to do a complete cleaning even with only using 1 gallon bottles of distiled water. We are spending 1 hour exery 32 weeks doing the complete cleaning.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing your feedback that we'll be sure to forward to our design team. We appreciate you being part of the GE Profile family!
Best ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite ice maker of all time! I love the hospital ice as my kids say. Perfect for a large family
I would recommend this to a friend- Pros mentioned:Ice quality
Best Ice Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a quieter machine then my other one used to be and i get the best ice ever. Love the app functionality as well.
I would recommend this to a friend - Pros mentioned:Overall performance
Happy Wife
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for spouse...she loves it! She would not accept another similar item! No more ice store runs!
I would recommend this to a friend - Pros mentioned:Ice quality
Excellent Chewable Ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Ice Maker, love the chewable ice. Also, I suggest buying the water filters that click in easily to help keep the machine clean and running smooth!
I would recommend this to a friendBrand response from GE Answers
Posted .What a great choice! We are happy to hear you are loving the new Opal icemaker unit and you have been enjoying that famous nugget ice. It’s sure to be a fast favorite in your home for many years
- Pros mentioned:Ice quality
Great ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make soft chewable ice that absorbs liquids really well. Can fill the basket in less than an hour.
I would recommend this to a friend - Pros mentioned:Ice quality
Love the ICE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this ice maker. It is a favorite in our family as well with 4 across multiple homes.
I would recommend this to a friend - Pros mentioned:Overall performance
Best Ice Maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice maker!!!! My family love it. Works perfect
I would recommend this to a friend - Pros mentioned:Overall performance
Xmas gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xmas gift for my wife. She has been wanting one for years. Great machine, she loves it.
I would recommend this to a friend Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 5 months. Now it is broken. Working with my Best Buy total protection plan. They say it is not covered. Makes me rethink on buying through Best Buy again.
No, I would not recommend this to a friend