Customer Ratings & Reviews

Makes ice efficiently and quickly. Perfectly rounded ice that pair nicely into your hard or soft drinks or pop into mouth for a nice ice snack.

Great product makes excellent ice only set back is the more ice you make the more often you have to sanitize it but not a really big deal

Great ice maker. Makes a little noise when making ice but you get used to it quickly.

We wanted to love this ice maker but the amount of time it takes to sanitize, descale and maintain the unit to keep it working makes me hate it. They expect you to take it apart, fill it with vinegar, let it soak for 18 hours every single month. Not to mention the sanitizing using bleach. And to add to it, we’ve had it 4 months and it stopped working. It says “add water” even though it’s full. I’ve tried every troubleshooting article and video I can find and nothing fixed the problem.

Love the product, replaced all of the money we spending on Sonic's ice

This is a great product and makes great quality ice. I would highly recommend l.

We love our ice machine & the service was outstanding

Ice maker is quite good. Ice fills up fast. Very quiet

Is good mostly quiet but every now and again it sounds like a amber alert from a phone thats under a pillow

My wife and I love this ice maker. Just the right size for us. Keep it clean the way GE recommends and you should get the results you want.

The good ice is so worth it! The ice maker is incredibly fast, but can be a bit out. This model is an improvement on the previous one in terms of hard water scale issues- good to have the integrated filter.

Total upgrade over the original Opal. The Descaling is definitely a nice feature when it’s built in.

Even better than the first one we purchased ! This one has a hard water filter/descaler which helps so much with our hard water even though we have a water softening system with filtration. This has made the ice even better

I wish I ould give 5 starts because I've absolutely loved previous Opal's I've had...but I have had immediate mechanical issues now with two back to back received units. I hope it's not an indication of a persistent production issue. I will have to return this latest one I just unpacked and set up. Darn.

Icemaker was great in the beginning made plenty of ice about 4 months in of ownership it just quite making ice. It would light up saying making ice for about 5 seconds then just stop

Working very perfectly this was a great find in store

Ice cubes are small, but it reminds me of the ice from Sonic fast food restaurants. My favorite!

This is the easiest and best ice maker! My family loves it!

I have had my ice maker for almost a year now and love it so much! It is so easy to clean and ensure there isn’t anything growing!! I set a timer for my daily use so I never have to remember to turn it on or off, it’s ready for and iced coffee as soon as I wake up. Couldn’t be happier with it!

First off, we strictly sanitize and descale early, even though that means about every 3 weeks, we’re going through that lengthy process. It also sits on the open counter with more than the recommended air gap. We also clean the air intake every time we shut down for the descaling/sanitizing. So, the following makes no sense, except for the lack of quality on this thing: At 2 months old, pump refused to prime with descaling filter on, giving the notorious “out of water” message. Bought a new descaling filter - still refused to prime 80% of time. Removed the descaling filter, pump refuses to prime 50% of time. For reference, our tap water is low-medium hardness. When the pump does prime, often by manually plugging the intake with a finger, the ice maker whines and grinds after operating about 10 minutes. After about 10 minutes of that, it goes into defrosting mode. The process repeats itself. Going through the warranty process since it’s only 6 months old. We’ll see how that ends up, but not optimistic. Don’t buy it. The ice isn’t worth it.