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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 424 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are positive about the refrigerator's overall performance, phenomenal capacity, and appealing design. The size, lighting, attractive finish, and useful features also receive praise. However, customers express concerns regarding the noise level, issues with the ice maker, a difficult-to-open freezer door, and inconsistent temperature control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 424 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best refrigerator I have ever bought, everything it said it can do it does…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful fridge, plenty of space!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! It had a beautiful stainless steel finish and is almost counter depth! We love the auto refill feature of the water dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up date a dated refrigerator, so far so good , only have it 2 months!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cold Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. no complaints. Matches rest of kitchen appliances well

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new refrigerator. Compared to my previous refrigerator it has a lot of room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE Profile refrigerator was just what was needed to replace the 22 year old GE Profile that was getting very tired. The bottom drawer freezer will work perfect from the wheelchair. It’s also beautiful and really goes well with the other black appliances in the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great features, freezer drawer needs some work, aaa

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate you taking the time to leave your review. We do take feedback seriously and use it to send to our engineers and design teams for ideas or changes on future builds, so we appreciate you letting us know about the freezer drawer area. We hope you continue to enjoy using your refrigerator and if there is anything else we can help with in the future, please let us know. All the best! Dianna@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE Refrigerator Profile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Sales representatives Yvonne Skelly and Gabbie are outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. great water auto fill. inside lites are nice and bright

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator During Pandemic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a GE refrigerator and BestBuy had product in stock for the best price. They were very accommodating with our busy schedule and the delivery people were professional and curious,

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello,
      Thanks for choosing GE Appliances! It's a pleasure having you with us and we're glad to hear everything went well. If you ever have questions or concerns please let us know. We'd be more than happy to help. Take care!
      -Sylvia@GEA GE_Appliances

  • Rated 2 out of 5 stars

    Maybe just a single issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, the refrigerator quit working on the 2nd day. However, my Best Buy representative has already initiated a return of the refrigerator and replacement. I am hoping it's just a odd unit and this is not the norm for the refrigerator. Thank you Best Buy for stepping up to take care of this. (Nathan & AJ).

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to wait at least a month before I provide my review. For the most part, this is a great fridge. Despite what some say, it is pretty quiet! I love the auto-fill feature! One thing I would like to comment about has nothing to do with the features itself, but counter depth is not ideal for a big family (at least for my family of 5). Other than that, I really have no complaints!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Needs a Bigger Ice Maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator but if you have athletes in the family who require lots of ice in their water bottles, you may want something else. If I fill one water bottle with ice, it empties the entire hopper. We now either have a 10lb bag of ice in the freezer in the garage or we're considering buying the second ice maker for the drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Fits nice and easy to use. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of storage space, plus it is counter depth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator but smaller than expected. The packaging is tough to get off.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality. Sleek look. Very efficient. Durable and reliable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lam

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love water/ice dispensers. Fridge is a bit small. Still getting used to freezer on the bottom. It’s very pretty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employee at the store and the installers were very knowledgeable and friendly!! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice addition to appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is spacious for our needs and the finger prints wipe off quickly. It measures water oz. too as you're filling up your glass; the freezer on bottom has different sections as opposed to throwing everything in one cubed area.

    I would recommend this to a friend