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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 424 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are positive about the refrigerator's overall performance, phenomenal capacity, and appealing design. The size, lighting, attractive finish, and useful features also receive praise. However, customers express concerns regarding the noise level, issues with the ice maker, a difficult-to-open freezer door, and inconsistent temperature control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 424 reviews
  • Rated 3 out of 5 stars

    GE Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First unit was delivered in June/ 2022. We have had 4 to 5 of these refrigerators delivered, honestly I've lost count, the packaging is very poor and they all seem to be getting dented some beyond repair and some can have replacement parts ordered which also come in dented. Not sure if its just very thin cheap stainless, packaging or handling. SOMEONE REALLY NEEDS TO FIGURE THIS OUT.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re sincerely sorry to hear of the trouble you’ve had with getting this refrigerator. We’d like to take a closer look into this and ask that you reach us via social media so that we may help. We hope to hear from you soon. -Gina@GEA GE_Appliances

  • Rated 4 out of 5 stars

    chief review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product; my only issue is to remove the mfg plastic wrap from the frame.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thanks for letting us know that your fridge has been great! Removing packing tape, protective film and labels from the refrigerator door can leave behind a residue from the adhesive. De-Solv-it® Cleaner can be used to remove this residue on Stainless, CleanSteel and Slate refrigerator doors. We appreciate you being part of the Profile family. Have a wonderful day! -Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Counter depth is awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for extra kitchen space and a lot of fridge space this fridge is the one to get. Also does not leave fingerprints everywhere. A great fridge for my family

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Love the space, but louder than expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We reviewed many fridges before decided on GE Profile. We wanted a counter depth so we thought it would have less room than our old one but with the French Doors it actually seems bigger. It's louder than our old fridge which was unexpected and the stainless will take some getting used to (fingerprints) but we really like it.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    GE Profile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is very good. It keeps the food cold without freezing any of it. The air circulation is better than the previous model I had. The compartments are just the right size. Water and ice cube maker on door works well. The crushed ice is ok. The one complaint is it is very noisy.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Fits cabinet space perfect and adds fuctionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We picked the Ge Profile for its ratings and needed the shallow dimensions. Freezer fits more than expected. The ice dispenser tends to drop ice beyond the rim of the glass so we need to pick up ice. Also, auto fill feature doesn't sense clear water bottles well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good when it works…

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are on our 2nd one in 4 years. I wouldn’t recommend this particular model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge- a lot of great features. Would recommend it to a friend.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    I would not buy it again

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience is this refrigerator is very loud. In an open concept living area , the noise is annoying. There are times I can hear the refrigerator running while standing at my front door (note it’s not a small area). I’ve had the refrigerator serviced twice since receiving the refrigerator on 11/2/22. Each time the nice service person tries to resolve the issue and for that moment it may not sound loud. But it doesn’t take long before the compressor is sounding like an industrial refrigerator made for a restaurant. I definitely would not buy this fridge again. I’m not sure if the problem is the GE refrigerator or Best Buy defective products, either way… I’m staying away from both.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - Thank you so much for sharing your experience. Our apologies that your refrigerator is having an issue with the sound being very loud . We understand your concerns, and this is not the experience that we would want you to have with our appliances. Please contact us on social media or give us a call at: 1-800-432-2737. We look forward to hearing from you soon. - Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded to this when we did a remodel. We decided on the counter depth for looks. Definitely smaller than our old one, but all of these are. Runs good, cold water and ice. Quiet. So far very happy after a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too small for my spece

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was much smaller than I expected. Other than that Its great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the greatest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had good luck with GE appliances but not so much with this one. First refrigerator delivered stopped working after 2 days. Best Buy was awesome at getting us a replacement very quickly. We’ve had this one for a month now and so far so good but I am concerned about long term durability.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to reach out to us. We are so sorry to hear that your first refrigerator did not work properly for you. We can understand your frustration. We do hope that your second unit though is still working great. We take all feedback from our customers seriously and will use this information for improvement moving forward.Please let us know if we can help with anything in the future. Sincerely- Dianna@GEA GE_Appliances

  • Cons mentioned:
    Temperature control

    Rated 2 out of 5 stars

    No use for a warm fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we liked the design, we had to return the unit because it was not cooling. We upgraded to an LG instead.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for sharing your honest feedback with us. We're sorry that your refrigerator was not cooling properly. We do hope we have the opportunity to earn your trust in our brand in the future. GE_Appliances

  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator, only issue we had was the freezer needed to be adjusted multiple times to get a correct seal.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice looking fridge and functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 29 cu ft GE French door fridge that I sold with my house. Moved into a new place that had a counter depth GE side by side. Hated it but it's just personal preference. Couldn't go deeper or more cu ft but switching it out for the 22 cu ft French door model did seem to give us more room. Wider layout works better for us. This fridge is sleek looking. Adjustable shelves help a lot. We also moved all of our canned and bottled beverages to a small beverage fridge. If I could have the deeper one I would but for counter depth it's perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the stainless steel finger prints do not show but it is very small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing fridge with a ton of space and a great display.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    It just doesn’t cool properly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator in a few month. I have had two replacement and NONE of the three refrigerators will maintain the correct temperatures. It is beyond amazing that I have now had three different refrigerators and none have worked properly. As I write this, I am trying to schedule a repair on it. I hate this refrigerator.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thanks for bringing this to our attention. We understand how this situation has caused disappointment and frustration after multiple replacements. Thanks for your patience during this time, and we're confident our certified GE Appliances technician will do everything possible to help resolve this problem. Kind regards. -Don@GEA GE_Appliances

  • Cons mentioned:
    Freezer door

    Rated 4 out of 5 stars

    Nice look,but a few minor issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator looks and works great, but there are a few minor issues. The freezer drawer requires a harder than expected tug to get open. Other refrigerators such as a comparable LG have a latched drawer handle that is much easier to open. The stainless is not fingerprint proof.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Not in good condition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not cooling not freezizng now working , waiting on technicain to come see whats wrong before deciding to return it

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We apologize that your refrigerator isn't working as expected. If you'd like to try to troubleshoot, we have tips available in an article on our GE Appliances website titled "Refrigerator - Not Cooling Enough"; you can view that when you look up the title and click the 'Support' tab. Among other tips, we recommend checking the gasket to ensure there's no issue with it. If you aren't able to solve this with troubleshooting, we're confident the technician will be able to assist with your refrigerator. But if you continue to have any issues after the appointment, please reach out to us with a private message over our GE Appliances social media (such as Instagram or Facebook) with any confirmation number you may have as well as a copy of this review and your contact information. We can certainly look into your situation further, if necessary. -Sarah@GEAppliances GE_Appliances