Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 424 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are positive about the refrigerator's overall performance, phenomenal capacity, and appealing design. The size, lighting, attractive finish, and useful features also receive praise. However, customers express concerns regarding the noise level, issues with the ice maker, a difficult-to-open freezer door, and inconsistent temperature control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 424 reviews
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Modern

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, looks good. My wife loves it. We are very happy with this purchase.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Buddy, thank you for your review. We're glad to hear that you and your wife have enjoyed your new refrigerator. We're always happy to help should you have any questions about your appliances. Welcome to the GE Appliances Family! -Chris@GEA GE_Appliances

  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    not happy with purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    small freezer, difficult to store and find food. Ice dispenser pops ice cube on the floor. Water spot too close to front of refrigerator making fill up difficult. All-in-all, I think the design is poor. Poor shelving on doors.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well in counter depth size category. Spacious freezer, good storage compartments. Top has good temperature control and several section for different temp options. Sliding shelf helps with tall bottles. Deep door lets you fit quite a bit in them. Easy to use front panel.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Freezer Door

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came without a working freezer door handle (Screw holes we’re not correctly made. Original order date was 5/23/21, delivered with defective door on 7/8/21. Replacement order was 7/8/21. Estimated replacement fridge delivery 8/19/21. Not worth the wait.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Greetings,

      We're terribly sorry to hear that you received a freezer without a working door handle and understand how much of a pain that is. We're glad to know that you were able to receive a replacement model. If you need anything, let us know. Mike@GEA GE_Appliances

  • Rated 4 out of 5 stars

    To new still need time

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far it works ok..only problem is you have to open both doors to get to middle pull out door..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working when under a year old. GE replaced compressor and still not working. I’m trying to get Best Buy to give me a new frig before it’s a year old.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - We're so sorry to hear that you're having a problem with your fridge. This is not the experience that we would want you to have with our appliance. Please reach out to us using the information found on page 54 of the owner's manual. We look forward to hearing from you soon. Warm regards. -Don@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Poor Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am waiting for delivery of the third one. First had scratches all over it when they opened it, second one is missing freezer shelf, the hinges on the left door keep popping out. Waiting for the 3rd replacement. GE must have the poorest quality control and standards to let products like this make it to the costumer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful fridge and great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful fridge! Also an upgrade from the standard side by side fridge. The lighting is great and I like it warns you if the door is accidentally left open!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love GE Appliances

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not able to give a true review at this time because we are doing a total kitchen makeover, but the GE appliances that we are replacing have lasted over 20+ years so it was a nobrainer to go back to GE appliances for our new kitchen.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Problem with ice maker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge but there is a problem with the ice maker. The ice maker leaves a flaky substance in my water. I know it is now my water because If i only get water, the water is crystal clear. It is only when I get ice and then water that it leaves white flakes in my water. I am still giving this fridge a chance to cycle through the ice make to see if the problem goes away.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello jrpaz - thank you for providing a review of your new French Door Refrigerator. We're glad to hear how much you love the refrigerator. We are sorry to hear that the icemaker leaves a white flaky substance. If you have hard water, then the particles would be calcium carbonate. The colder water becomes, the less capable it is of suspending minerals. As water turns to ice, these particles begin to show up. An originally dissolved mineral has simply been converted to a visible form. We hope this helps! Thanks for choosing GE Appliances! NANCYatGEA GE_Appliances

  • Rated 4 out of 5 stars

    seems to not make as much noise as first bought

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottom freezer not as roomy as expected. Frig nice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I not recommend this model

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i receveid 2 broken refrigerations, the material inside is cheap

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Oh no! This is certainly not the experience we want you to have, especially with more than one unit. Should you still need assistance with your refrigerator, please contact us at 1-800-432-2737 so we can help you in the best way possible. GE_Appliances

  • Rated 5 out of 5 stars

    Solid....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't have a camera or wi-fi or any other unnecessary frills. Just a sharp, high performing fridge. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks great works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase adds a great new look to the kitchen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge works great. Lots of lights. Shoots out ice fast though.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Only lasted 10 months

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a nice quiet refrigerator for approximately 6 month. The motor gradually got louder each week until it sounded like a leaf blower -then the motor quit after 10 months. Other flaws: Freezer handle fell off twice and had to be reattached and the left door needs a firm push to close tight or the sensor will beep. The ice dispenser gets jammed often and the ice needs to be broken apart with a knife. Very disappointed with this model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of room.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite satified with the amount of room this refrigerator offers. I can adjust the shelves for large containers. Salad dressing bottles fit nicely on the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Hardly ever have to clean the black slate, great for kids. Only thing that sucks is how expensive the filters are

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the frig - only complaint is having to open both doors to get to deli drawer. Not a big deal - just everything else can be accessed opening one door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect to our standards

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it installed ......not much use yet. Best Buy did an excellent job setting it up

    I would recommend this to a friend