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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 425 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the overall performance, phenomenal storage capacity, and sleek design of this appliance. While many users appreciate the perfect size and interior lighting, some have noted concerns regarding the noise level and the functionality of the ice maker. Additionally, a few users mentioned that the freezer door requires significant effort to open and that the temperature regulation can be inconsistent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-425 of 425 reviews
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Extremely noisy, runs 80% of the time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can this unit possibly be an energy star model? Five motors running most of the time. The one in the kitchen currently is the third we have had. The first they, GE, took back, the second arrived with a broken part (unpacker did it) the third is almost a carbon copy of the first- noisy, required new gaskets, motor changes,,,,, I have given up after no satisfaction. You all should note - in the showroom the units lights come on and you think 'what noise'? Well the motors are not on. Sorry GE - no more

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello bergy - thank you for providing a review of your refrigerator. We are very sorry to hear of your displeasure with the sound. The new refrigerators are more energy efficient and sound differently than older refrigerators. If your refrigerator is not three-fourths full, then we recommend adding gallon jugs of water to take up the empty space as this will cut back the run time. Also, please make certain the doors are closing and sealing properly. Should you have other concerns, please contact GE Factory Service at 800-432-2737 for assistance. We hope this helps! Thanks for providing your feedback. NANCYatGEA GE_Appliances

  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Major problems with Ice Maker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this refrigerator to replace Kenmore Elite refrigerator that needed to be replaced after 5.5 years (that's another story). We noticed right away that ice was forming on the seal around the ice maker causing us to not be able to close left door and ice to not form. We cleared the ice away only to find more ice forming. Called the Geek squad and they needed to order another refrigerator. The refrigerator came and alas, more ice was forming. Hope to get this one replaced by another brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Four repairs. Still makes noise and ruins food

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge freezes food. Four repairs for growling noise - and still growling. Never buy GE.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken Twice in 2 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to match my new build appliances that came with the house. In the past 5 years it has stopped cooling twice costing me hundreds to fix not to mention the food lost. The mother board ha been replaced twice. Don’t waste your money on a GE appliance. My dishwasher has also been fixed and my microwave main panel quit working in just over a year. My double ovens are the only appliance that has not caused issues within 2 years of buying this house.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lemon

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our GE Profile fridge has been one problem after another. We do not write reviews, but it is our duty to say this appliance is a problem. DO NOT BUY IT.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Kryanjack - We are very sorry to hear about these issue. This is certainly not something we would expect to occur. I recommend scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and repair your appliance. You can schedule an appointment by calling 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET or schedule online anytime at: http://www.geappliances.com/ge/service-and-support/service.htm .GE Appliances technicians are certified specialists trained by the factory and supported by our technical assistance team. They use proprietary computer technology to more accurately diagnose the problem and make sure the appliance is fixed properly. No other servicer has this technology. - TREY@GEA GE_Appliances