Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 424 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers regard the 22.1 Cu. Ft. French Door Counter-Depth Refrigerator highly for its overall performance, phenomenal storage capacity and appealing design. However, some customers have expressed concerns about the ice maker, noise level, freezer door requiring a hard pull, and temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 424 reviews
  • Rated 5 out of 5 stars

    good buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product feels well built and quality. coming from an older generation fridge and definitely feel the change.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Not only is this refrigerator built to last, but it’s also built to stay looking like new, thanks to the fingerprint-resistant stainless steel finish. This finish allows you to easily wipe away smudges and fingerprints for a look that's always sparkling clean! GE_Appliances

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    counter depth refrigerator.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is surprisingly big enough. We were concerned it would be too small since we had to get a counter depth refrigerator. I would definitely get a bigger fridge if we could, especially for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Lots of room.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this refrigerator is only slightly larger than our old one it seems much larger because of the well placed shelves and drawers.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer door

    Rated 4 out of 5 stars

    Freezer Section Part Broke Before We Moved In!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer section has yet to be filled (as we have not yet moved in), but when opening the freezer drawer the other day it would not shut all of the way. I took the drawer out to discover that there is a set of gears on a roller, and there was a part on the end of this assembly that was broken (plastic). I immediately called the repair number and they are sending someone out this week to fix it. Curious, but the tech asked me if I wanted the part shipped to me or have the repair tech bring it. Between homes, why would I want the responsibility of having the part shipped to me?? Nevertheless, I hope that this refrigerator will perform better over the long run than it did before it got into heavy use!! We love the over refrigerator design and the automatic water filler feature, but only time will tell...

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice Fridge; Spacious

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last fridge was a GE Profile; needed the same fridge to fit the tight space I have. Overall I like the fridge. It has more room than the prior fridge. Only small negative - it can be a little noisy when it runs, but honestly, I am starting to not notice it already.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Robert Haase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we wanted. Looks great and offers the right features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a lot I love about this refrigerator but just beware if you’re looking at the dimensions on the website. GE is very specific about showing the depth, not including handles, as 29 3/4”. It is actually 27”. Other than that I’m very pleased with this refrigerator. It’s not very deep but I’m ok with that.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you taking the time to send us your feedback and bringing this to our attention.We hope you continue to love your refrigerator and that it works great for many years! GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Look

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking fridge, only had it for a week but has awesome storage capabilities. Really like the ability to change the drawers. The beverage drawer on the bottom is awesome for drinks. Really good water pressure and ice cubes!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent counter- depth fridge by GE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge does the job it promised to do! But getting the last bits of the protective plastic wrapping off has been a chore, as noted by a lot of reviewers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was quick and easy. Refrigerator is fabulous- lots of room inside

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to hear you're happy with both your refrigerator and your delivery experience! If you'd like to share your feedback regarding delivery with Best Buy, their customer service can be reached at 1 (888) 237-8289. We're confident the refrigerator will serve your needs well for a long time to come - enjoy! GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kim

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good so far no problems or issues highly recommend

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - Thank you for sharing your positive experience with your refrigerator! We're delighted to hear that everything is going well, and you haven't encountered any problems or issues. It's great to know that you highly recommend our product. If you ever need assistance or have any questions in the future, we're here for you. Thanks again for choosing GE Appliances, and we appreciate your feedback! -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My fridge runs great!!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable fridge bought in 2018, still works great!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We always want to provide a quality product and a great experience, and we're so glad to hear your refrigerator is still working well for you! We're confident it will continue to serve your needs well for many years to come. GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE Profile Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from GE Cafe and really happy with our purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge. Love that we can put a glass under the water, press it and it senses how much water to fill.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    10/10

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Sleek and modern looking. Plenty of space.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Adequate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The depth of the refrigerator is greater than counter depth. It is louder than my old whirlpool. It looks great

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Good fridge but not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Especially for the price! It's loud. So if you have s smaller place you will hear this for sure. If you have a large home and are away from kitchen then the only one that will know is your dog who will bark once the ice maker or compressor starts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient Ice/Water Dispenser

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, Love, Love this refrigerator. Be very careful with the dimensions. There's plastic covers on the back that adds probably another 1/8" to the width. Was able to get it into my space, but took a little maneuvering. The water sensor is super cool and the dispenser is low so my 4-year old can fill his own cups, which he loves! Two drawers in the freezer makes it easy to keep organized. Overall Great.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thanks for the 5-star review! We couldn't be happier to hear that you're loving your refrigerator and its many features. Thanks so much for making GE Appliances a part of your home! -Mikayla@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Good design, with reservations..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this model based on the solid repair record, and we were looking for a French Door. The pros: 1) with our former side-by-side there was always a problem with wide objects like party trays. French doors solve that. Also have more room for tall objects & bottles with this design. 2) Freezer on the bottom is great 3) inside lighting and design very aesthetically pleasing. The cons: 1) If this model came in white we would have gotten it instead. The SS finish has no resistance at all to fingerprints, has to be wiped down every day 2) There is 1 drawer that you can't open unless you open both doors. That lets a lot of the cool out. 3) This model is very low energy, which means it cools down very slowly. You have to turn on the Turbo Cool setting to get the temp back to 40 degrees if you leave it open very long. If GE still made the model with a drink window, we would have preferred that to reduce the number of door openings. All in all, we're happy with it because it does what we bought it for; were also very happy with Geek Squad installation. A very very busy household might be better off with a different style.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love refrigerator, delivery was excellent, minor issue which was resolved quickly with new part.

    I would recommend this to a friend
Sponsored