Customer Ratings & Reviews
- Model:
- PFQ97HSPVDS
- |
- SKU:
- 10149809
Customer reviews
Rating 4.2 out of 5 stars with 1504 reviews
(1,504 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.0
Rating 4.0 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
GE Profile Washer Dryer Combo! Life changing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE Profile Washer Dryer Combo: purchased through Best Buy as well as their reliable set up team! --- **GE Profile Washer Dryer Combo Review** I recently purchased the GE Profile Washer Dryer Combo, and it has completely transformed my laundry routine. This appliance is absolutely fabulous, offering an all-in-one solution for washing, drying, softening, and fluffing laundry like never before. From the moment I started using it, I was impressed by its sleek design and intuitive interface. The washer dryer combo is not only efficient but also incredibly user-friendly. It eliminates the need to transfer clothes between machines, saving both time and effort. The washing cycle is powerful yet gentle, ensuring that clothes come out clean and well-maintained. The drying function is equally impressive, leaving laundry perfectly dry and ready to wear straight from the machine. The added feature of softening and fluffing clothes is a game-changer, making fabrics feel luxurious and fresh. In summary, the GE Profile Washer Dryer Combo has exceeded my expectations in every way. It delivers outstanding performance and convenience, making laundry day a breeze. I highly recommend it to anyone looking for a top-notch laundry solution. --
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Best decision of the year, just do it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the one you want, yes it takes a little longer than your wash cycle but that's because it's washing and drying, without a dryer vent and without gas or 220v. Honestly it's changed where you can place it, if your building a new house you could put one in your master closet with water hookup and a drain and a 110v 15a outlet. So far so good, we love it. I do wish you could reverse the front door but I was told you can't.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Best washer/dryer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having two of these together for 6 months I can say it's one of the best purchases I've made. I was a little worried at the start with people saying it takes forever to dry or doesn't dry esp. having 5 peoples laundry to do, but that's not the case. These things are AMAZING. Being able to start a load of laundry and it be fully done in about 2 hours is so worth it. Get two if you can! I've not had any issues with them so far and they dry very well and seem to be much more delicate with my clothes than traditional washer/dryers. The only thing I can say that would cause long dry times is large/bulky bedding or overloading the washer which is to be expected. I cannot recommend these enough.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Awesome machine with laundry one and done
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Load and go. Laundry no longer a chore, but a one and done. Family of six with laundry before leaving and dryer loading afterwards. Removed all the work. One and done. Will keep this for a long time.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Transformative technology - sips energy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased two of these units as a replacement for our washer and gas dryer. We wanted to get two because we really wanted to use them to expedite our overall laundry experience and I must say that they've done exactly that! Admittedly, it was a bit of a risk to take as all in one units have traditionally had some reliability, size, and speed issues, however GE did an amazing job addressing almost all of the relevant issues and even made these units work on simple 110v outlets which is amazing. They literally sip energy but do the job just as fast. There are a couple of hiccups that folks should be aware of. First, they do dry your clothes and oftentimes they do a better job than my former gas dryer, however when you pull your clothes out it feels weird as the air within the machine is so very humid that you almost feel like the clothes must be wet - but they are not. You simply need to jiggle the garments and the hot moist air dissipates and you're left with dry clothes. It's a very unique experience and hard to understand as most dryers don't feel this way. Second, there is an issue that occasionally happens with very small loads (like 2 or 3 items) where it cannot get an accurate sense on the load distribution and it keeps trying incessantly. I hope that GE sends out a firmware fix for this issue because it is a bit annoying, but in the meantime it's best to ensure you're not washing very tiny loads. Finally, the app will continually remind you to fill the auto-dispense fabric softener reservoir even if you do not use fabric softener. Our family doesn't like to use fabric softener and I wish I could disable to notification that I haven't filled the auto dispenser. Overall I've been extremely satisfied and would purchase again. The small issues are just that - small. But they do the job and they do it super fast and very efficiently. I love that.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Great machine, and a space saver!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this washer/dryer combo. We have a very small laundry room and wanted to open up more space for a storage cabinet and counter top beside the washer/dryer. This does the trick! No more forgetting a wet load of laundry. overnight or longer! Set it up and forget it. Once you remember, take out your dry clothes! Love the features!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Greetings - Thank you for sharing your positive experience with your Combo. We're delighted to hear that it not only meets your laundry needs but also serves as a space-saving solution in your small laundry room. The convenience of the set-it-and-forget-it feature resonates with many, and we're glad it has made your laundry routine more efficient. If you ever have more feedback or questions, feel free to reach out. We appreciate your support and hope you continue to enjoy the benefits of this model! -Kacie@GEAppliances
Rated 4 out of 5 stars
Great set it and forget it !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine certainly makes the clothes feel cleaner and fresher. All the way around is a great machine. One thing that they could have done better. The sensitivity of the lint filter. If you use fabric softner wash tje filters more often than recommended. Otherwise it will take some time to dry your clothes. The fabric softner slightly stops air flow and wherefore delays your drying cycle. Other than that it is an amazing machine.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Space saver and energy efficient
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: - Ventless, this is a big one for me. My vent to the outside was always getting clogged and needing to get cleaned out. - Uses 110 volt outlet instead of 220 volt outlet - Saves a lot of space in my utility room - Has a 50oz reservoir for detergent so you don't have to add detergent on every load - Nice not having to move clothes from washer to drier Cons: - Slower than my old washer / drier - Can't do 2 loads in parallel (i.e. dry load #1 while load#2 is washing)
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Love this machine!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Machine is great. Installers were amazing!! The machine is so convenient for a small family. It’s longer to do a load because you have to wait for the entire wash and dry cycle before you can start another load. But for me, I only do one load of laundry once a week so this is perfect. I do not have to switch the laundry back-and-forth. Everything is clean and neat and high-tech. I can start the laundry cycle from upstairs on my phone. I can restart the wrinkle free process if I leave it too long in the machine It’s absolutely great.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
One stop shop and no more sour clothes.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Uses a regular outlet instead of a 220v. It uses half the space. Worry free as is it is auto detergent and softener liquids. One stop shop. Ideal for our family.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
Nice Machine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well. Washes clean and dries well. Takes a bit Long
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
Makes life easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine and the only down fall is the filter housing is small so cleaning it out a few times a year isn’t easy. My 11&13 year old can do their own laundry now
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Happy Little Accident
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My improperly working dryer venting had to be rerouted outside my wall for a cost of $1400. I fortuitiously stumbled upon this combo on a Twitter post and jumped: replace my dying washer and dryer with a new and superior one, and not pay for ugly ducts, with a net expense of only $799. I could not be happier or feel more blessed. It is so easy to load dirty clothes and not come back until clothes are dry and ready to fold. The only thing that is not automated is putting the laundry in and then taking it out. At first there was a bad smell, but a search of the internet showed this was common and solved with using vinegar as my fabric softener, which I always do with non-bedding/towels anyway. By having automatic dispensing of detergent and fabric softener (vinegar), I am no longer under- or over-using those products, and there are no spills to make a mess and clean. I have always disliked doing laundry and found it so unpleasant. Not anymore. It's easy and a breeze. Plus, I have so much more space in my laundry room, which is nice.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 3 out of 5 stars
Disappointed
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit takes a really long time to dry. Maintenance is more complicated than classic units. Purchased 9 months ago, and it's already in need of service. I only do about 10 loads a month. Disappointed. Would go with separate w/d units in the future.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To help ensure the best performance, please make sure the software is up to date using the SmartHQ app. We're confident the certified technician will provide the best solution possible. We hope you allow us to work hard to earn your trust again.
Rated 5 out of 5 stars
ADHD Dream Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing I have ever bought. This is for the ADHD people who forget to flip the wash. Set it and walk away. I love being able to toss a load in the morning then in the afternoon when I am done with work I just have to fold. Most loads are 2 - 2.5 hours start to finish. The towels and bedding can take up to 4 hours, they are my last load on wash days. No more laundry setting in the washer for days and having to be rewashed. The display is easy to read and simple to follow. The app is nice, you can control the machine from anywhere. I like being able to load the soap and the machine will remind me when a refill is needed.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Love it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Literally, the ONLY drawback is drying time. Also, you don't vent the dryer lint to the outside and it runs on 110v. So, you can put it anywhere you have water access and drain. No lint hose. No 220v out necessary.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
GE Profile washer, dryer, combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works perfect. I actually really love this washer dryer combo. Best part is you don’t have to have an outside vent. I’ve read a lot of reviews about how lint gets past the filter and can clog up the heat exchanger. I’m being very careful to clean all the lint.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
Good Combo
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. I do like the benefit of not having to take the clothes out of the washer and load the dryer. Time to completion can be a bit long but since this is all in one it was about the same amount of time I wasted letting the clothes sit in the washer. I always use the 'more dry' option so that I don't have to worry about the clothes feeling damp. Definitely saves a ton on my energy bill using this though.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
LOVE AND WILL BUY AGAIN
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HIGHLY would recommend purchasing. We have waited months until writing a review to give a more accurate review. This was such a great purchase. It does operate a little differently than a regular washer or dryer, but it sends information to your phone or (my favorite) it guides you through reminders and what to do on the screen. It holds so much detergent and softener and makes everything so easy. It will take a little bit to get used to the laundry feeling ever so slightly damp but when you take it out and start folding or putting it away, it is totally dry. It works on a regular outlet so you need to have one of those nearby, but you can put it anywhere (like maybe in a closet so your laundry is closer to where it needs to go) because it runs on a regular outlet and is ventless. Would purchase over and over and over again and am planning on getting another one when we renovate our closets / bedrooms.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 3 out of 5 stars
Regretful purchase…
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could go back 3 weeks, I’d just buy two separate units. Honestly my number 1 complaint is the instability. This thing is so heavy and nearly impossible to get balanced. I have it perfectly level and all feet firm on floor and yet it still sounds like it’s going to walk away (and no, I didn’t mistaking leave the large rear bolts in). It’s nice to not have to use dryer sheets, but instead you have the inconvenience of cleaning a very obnoxious lint trap. It’s something that you pull out vertically so all of the lint starts pulling off INSIDE the unit before you can get to it. The clothes are never dry…. Which isn’t the end of the world if you just always use the “more dry” feature, but this means EVERY load will take almost 3 hours to run. Staggering loads in two units was definitely faster. I like that it has a self dispensing detergent container but this is a feature on ANY other modern washer also, so really not worth it. It’s noisy…. Very noisy…. Aside from the awful vibration, it is just a loud machine. And the dry mode has an awful high whine to it that makes it annoying to hear. Lastly DO NOT buy from Best Buy. They literally are scamming their customers into purchasing their expensive club card to get a (normal) 60 day return window. The return window on this is only 14 days! Such a stark contrast to any other stores that sell appliances. DO NOT purchase a pedestal. I got the smaller one and the above complaints were all heightened. It’s horribly too heavy and unstable to have on a pedestal, it shakes 10x more. But note my issues above are even true without the pedestal. Returning it to the store on day 15 left me with a store credit unfortunately because of their awful 14 day return policy. I used to purchase things all the time at Best Buy but their policy for returns and lack of care just makes this a non starter moving forward. Patronize someone else.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you taking the time to leave us your honest review on your Combo. We would like to learn more about the vibration issue you are having. Please reach out to us on social media with your full model and serial numbers as well as a video of your unit vibrating. Also, we do have brush set PM14X10056 that can help with the cleaning of the filters. To ensure that your clothes get as dry as possible, please make sure the pump filter is clean, that you're not overloading the unit, that the drain isn't clogged, and that the software of the unit is up to date. We do have article "GE Profile™ UltraFast Combo Washer/Dryer - Finding the Software Version ID" on our GE Appliances website that can assist you in this. If none of these tips help, please schedule service by calling 1-800-432-2737.










































