Customer Ratings & Reviews
- Model:
- PFQ97HSPVDS
- |
- SKU:
- 10149809
Customer reviews
Rating 4.2 out of 5 stars with 1505 reviews
(1,505 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.0
Rating 4.0 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Best washer & dryer on the market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product. Quiet, easy, and time saving. Throw your laundry into the machine and take out when cleaned. Wifi hook up alerts you on your phone and or watch what cycle is occurring. No need to take your clothes out of washing machine and throw into your dryer.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there - thanks so much for your enthusiastic feedback! We’re thrilled to hear that our Combo has exceeded your expectations and that it has made your laundry day much more convenient with its quiet operation and smart features. If you should have any more feedback or questions in the future, don’t hesitate to reach out anytime. Thanks for being a part of the GE Appliances Family and have a wonderful day! Lauren@GEAppliances
Rated 4 out of 5 stars
Combo dryer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the all in one for a few months now and it works great. I love not having to switch clothes out from a washer to a dryer. The one downside is when I wash my queen size casaluna comforter it won’t fully dry. I’ve even tried adding a second drying cycle and it barely makes a difference.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .We're thrilled to hear how pleased you are with your wonderful Profile UltraFast Combo. If you have not already done so, we encourage you to connect the Combo to your WiFi and our SmartHQ app. Doing so, will provide us the chance to provide over-the-air updates which may not only improve performance, but it may also allow for the addition of great new features. Please contact us directly if you have any questions or concerns.
Rated 5 out of 5 stars
Great, with one annoyance.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great washer/dryer. You just put your stuff in, press a few buttons, and come back in about three to four hours to clean clothes. Yes, it takes longer than a separate washer and dryer, but for that you have to be there to take the clothes out of the washer and put them in the dryer. If that takes you a couple of hours to get around to, then this is much faster. The water and electricity savings are also a great bonus. The biggest inconvenience is that this is deeper than a standard washer or dryer, and the door hinge is on the left side and cannot be changed. We put this in my laundry room, and it cannot set on the left side because the room door hits this unit, so it sits on the right. But the hinge is on the left, so the door gets in the way when trying to load or unload it. Other GE frontloaders allow you to switch the hinge, so it is annoying that this one can't.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there! We are thrilled to hear that you're enjoying your new UltraFast Combo unit. We can understand how not being able to reverse the door is something that will take getting used to, but there is a reason for this. This unit is more efficient compared to your previous sets due to our High-Airflow Ventless Drying System. This system recirculates the air in the unit, and the door design helps the air flow through the tub during your drying cycle and promotes proper drying. You can read more about this in an article on our GE Appliances website titled "GE Profile™ UltraFast Combo with Ventless Heat Pump Technology Washer/Dryer" under the support tab. If you have any questions about our amazing Combo unit, please reach out. Wishing you the best! Julia@GEAppliances
Rated 2 out of 5 stars
Great in theory.. Not in practice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I followed this machine from the very beginning, waited until all the bugs were worked out, and then I purchased it after waiting patiently. Apparently not patient enough. I purchased 4 months ago and have had to have a repair tech out twice already. The ventless heat pump really is a problem. Despite how well you clean it and maintain it - you're going to have problems and your machine is going to stop working. There is an access panel on the front at the bottom. This is where the drain is, where all the hair, dust, random stuff you forgot to take out of your pockets, all that stuff goes. When you open it to clean out the blockage and get disgusting water all over the floor in the process, you have to pull whatever is in there out and then hope that did the trick. It doesn't work all the time. The dryer doesn't dry even small loads on the highest heat and the "more dry" setting. Your clothes will consistently come out slightly damp. If that's what you prefer then more power to you. Personally, I like wearing dry clothes. This is a MASSIVE space saver in the laundry room. I absolutely love that aspect. The machine itself is massive and heavy but for what it takes up in size, it creates in space by not having two machines. One of my biggest selling points. The app is quite functional. It will remind you that you've left your load of laundry (again) after an hour and then you can set it to automatically tumble your clothes so they don't get wrinkled and gross. SO helpful. The downloadable settings for various types of loads are great as well and if connected to WiFi, the machine will automatically receive and download any updates. The detergent and softener tanks are quite large and will automatically dispense a preset amount (which can be turned on/off per load) leaving your laundry days as simple as literally "throwing in a load" and walking away. You can even set the type/brand of detergent/softener you use in the app. The filter is easy to clean. Quick rinse under water and you're good to go. It tells you when it needs to be cleaned. The machine as a whole, really is fool proof. Not great if you have pets (or children) because the inner ring collects literally everything. Pretty sure I found my neighbor's dog in there once. And it's quite difficult to clean. I haven't had any issues with mold/mildew, but any hair that is caught in there, stays there until it turns to sand essentially, getting on everything. Overall, I really want to love this machine. And I do, I just wish it worked reliably. Instead, I've spent a few grand on a machine, just to go to the laundromat every couple months instead.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate your thorough review and will be sharing this with our team. We really want you to love your combo. The most up to date software version is 45.0.5.234, please confirm that is what you have. It isn't uncommon for your clothes to feel slightly damp at first because of the sealed drum, but when you pull them out and give them a quick shake, they’ll feel dry. If you continue to have issues, please reach out to us via a private message on GE Appliances social media like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number.
Rated 5 out of 5 stars
Incredible washing experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are thrilled with our new washer and dryer combination unit. The convenience of doing laundry has turned into a pleasurable experience. Using the app to control every aspect of the washing process is truly incredible.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing so easy and customizable! Very easy to maintain! I’ve had mine for 2 years!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Washer and dryer combo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it best purchase ever made just throw it in and it does the rest
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Amazing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent machine. So much easier to have all in one washer and dryer. No transferring of load! Also the automatic loading of detergent is amazing. The drying does take a slight amount but i feel the drying does great job.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
Long drying times
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had our combo washer dryer now for a couple of months. It has been nice to put your clothes in and forget about them. The downside is the drying time takes a lot longer than expected. I always select the extra drying time and still have to go back and add more time after the cycle is complete to get everything actually dried. The concept is terrific but the technology is not quite there yet.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .If you have not already done so, we encourage you to make sure the Combo is connected to your WiFi using our SmartHQ app. The app will let you know if an over-the-air update is available. That may be just what you need to improve the dry performance.
Rated 4 out of 5 stars
one and done
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the idea of one and your done, However their is some cons the riser does not come with it and depending on the color it could be a little over 200 dollars, without it you will hurt your back having to bend so low, also the rubber ring inside the door gets so dirty every time you wash clothes it can be problematic when your pulling out clean clothes and it touching it So I have gotten into the practice of cleaning and wiping dust particles off after each batch to be safe before I pull clean clothes out, I mean its not that bad but if you don't maintain it and pull out some white furry or some type of clothing that is delicate and white or even socks, that stuff that sticks to that rubber ring could stick to it and get it dirty and then it defeats the purpose of even washing them but as I stated the one and done sold me, no regrets so far.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for taking the time to provide such detailed feedback. Your concerns are valued and we welcome your insights as we continually strive to improve the products and services we offer.
Rated 5 out of 5 stars
Learning Curve
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a learning curve with the upkeep, we got an open boxed one so the manual was missing. But did some research after the drying feature seemed to get worse and found that the plastic filter also needed to be rinsed on occasion. Got that rinsed and both the drying and washing features work great. Will say has a bit more upkeep on a monthly basis but is well worth it for the person who likes to throw a load in at night and wake up with it done.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Takes some getting used to and research.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is nice since we don't have to switch machines to dry. Takes some getting used to but now I don't even have to shake the clothes. I recommend looking up some videos on sealing around the lint filter before buying or using.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Everything it claims!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start by saying I’m ridiculous and my standards are most times aren’t achievable. I admit that and I’m ok with it. That being said …… this thing is astonishing! Hands down the best of my 3 washers and dryers. Yes you read that right. This thing is 100% everything it claims and more. I have normally 2 washers and 2 dryers. One for our stuff and one for the dogs and camping gear. We intended to use this strictly for dog blankets and camping gear. I change my dogs beds twice a week and there are 3 of them. I refuse to have a house that looks or smells like dogs live in it! We have our old Samsung washer and Samsung dryer. When we recently moved we needed new ones as they were so big we’d have to stack them. We couldn’t bc the dryer was one size smaller. Our washer is massive and will wash king duvets. The dryer is slightly slammer and as a result couldn’t be safely stacked. So we bought brand new LG washer and dryer. Both now the same size capable of washing and drying a king size duvet. We have the LG set in the laundry room and ran plumbing to a space in the garage to put the Samsung set, only to remember it’s a gas dryer. No problem we’d just get an all electric ventless. When pricing it, the cost of the dryer plus the cost of running 240 from the panel which is the furthest point away plus the panel upgrade came to the same price as this unit so we figured why not let’s give it a go. Then if the Samsung washer finally gave out no problem we’ve got a 2 in 1. I never expected the combo washer to be so good it out washed the Samsung and our other LG but it did!!!!! On so many levels!!! And it’s a 120 plug that goes in to a normal 120 outlet. It’s expensive yes but now we actually have 3 washers and 2 dryers thanks to the combo unit. Everything can be washed and dried so fast. Had a party and table linens, napkins, individual hand drying towels everything all got washed and dried in record timr using all 3 washers. It also has a sanitary cleaning option so we can easily go from dog and camping washes to bedsheets and clothes without any gross residuals left. I know it’s expensive and probably by quite a bit as compared to other units but it really really is amazing. And we can set and start and check on the progress of our washes from our phones so they don’t sit in the dryer with all that steam and start getting funky, which we haven’t experienced at all. Cleaning the lint trap was easy. It’s run absolutely perfectly every time. When people who don’t have dogs can’t tell the difference between the dog throws and the people throws and assume they’re all so clean it must be for people that’s a colossal win!!!! Don’t cheap out if you cut the budget a little more to allow the purchase of this one instead. Like I said I have Samsung and LG top of the line washers and dryers and this without even trying knocks those out of the park. If either of the other washers break we’re just going to buy another one of these to have to washes and two drys happening at the same time. IM SO HAPPY I TOOK THE CHANCE!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Congratulations on your new Ultrafast Combo! We're happy to hear that the unit has been working excellent for you. Thanks for being apart of the Profile family, and hope you have a great day! All the best. - Don@GEAppliances
Rated 5 out of 5 stars
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it easy to use very efficient and takes up less space the have a washing machine and dryer.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
This is an awesome machine!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was probably the best purchase I have ever made. After waiting for the release of this combo and reading the overwhelming positive reviews, I took advantage of the sale over the 4th of July Holiday to purchase. This machine does everything it says and I now can add to positive reviews of how well it works. The space saving alone in my laundry room as well as not having to connect to a dryer duct and using a standard outlet is wonderful. I love using the app which lets me know what stage my laundry is in and gives me a five minute warning before it is done. I use the large reservoir for the detergent and fabric softener which is nice so you don't have to add with each load. As stated in the reviews, clothes can feel slightly damp when you first open the door however a quick shake of the laundry and its dry instantly.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
The good and the bad.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have two teenagers and we were having a ton of issues with them doing their laundry. They'd start a load in the washer & then leave it until it got a moldy/gross smell then dry the load. Stinking teen + moldy clothes smell was not working for us so when we saw this we thought it would fix or issues. It 100% fixed that issue for us. 100%! Now we have this problem with how difficult it is to keep the filter clean. This machine requires a lot of maintenance around the filter. You have to change it every cycle (normal) but the placement is such that, invariably, you have lint left in the pull out filter slot. We have to vacuum the slot at least once a week, if not more often. It has backed up our plumbing because lint gets flushed out with the water, it is just a lot of maintenance we weren't anticipating. However I am still happy it has addressed the bigger issue of the smell that our kids were causing so worth the struggles so far.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - Thank you so much for taking the time to share your feedback on your Combo. We're delighted to hear that it has successfully addressed the issue with the moldy/gross smell caused by laundry delays—a common challenge with teenagers! We appreciate your honest input about the maintenance challenges, particularly with keeping the filter clean. We understand that it can be inconvenient, and we apologize for any unexpected hassle. We'd like to assist you further with this. Please reach out to us on social media so we can gather some additional information on why you're having so much lint. We look forward to speaking with you soon. Thank you again for choosing GE Appliances. We're grateful for your support. -Kacie@GEAppliances
Rated 5 out of 5 stars
Game-changing Technology. A clean like no-other.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Changes the way you do laundry. Previously, we would always save all of our laundry for a single day and devote the whole day to churning through that laundry. Withn this combo, it is a complete game changer. Now, right before you go to bed, you can start and dry a load that will be ready for you in the morning. Worried about wrinkles? Use the wrinkle guard. It is important to note that you do have to significantly change your laundry habits because it now takes roughly 4 hrs to do two loads vs 3 hrs with a traditional setup. If you do nightly loads or loads while you are away this drastically helps.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there! We appreciate your detailed review. We are thrilled to hear you're enjoying the new way of laundry with your UltraFast Combo unit. This unit was designed to bring convenience and ease to how you do laundry. Our research found, most people leave their laundry in the washer or dryer long after the cycle is complete which ends up adding more time to their laundry routine. By combining the washer and dryer this actually cuts down on time for most users. Our SmartHQ app also allows users to operate their UltraFast Combo unit from their phone, which makes doing your laundry a breeze. We are confident you will continue to love the features and operation of this unit. Thank you for choosing GE Appliances, and welcome to the future of laundry! Julia@GEAppliances
Rated 5 out of 5 stars
Love it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product. We live in a condo with limited laundry space and this did the trick. It is heavy and sometimes it can get a little loud if it’s a small load, but overall a great investment.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Awesome Washer/Dryer Combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer/dryer combo. It does everything as advertised. The clothes come out clean and dry and is very quiet. The technology is awesome, and we love that it self-dispenses the detergent and softener and that it is ventless.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Smart and efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our new GE Profile smart combination washer dryer is a game changer! We love how it freshens up our clothes and gets them looking new again. Plus, it's super convenient to be able to check on the laundry from anywhere using the SmartHQ app. Highly recommend! We also love: * How much space the unit saves * Specific features (e.g., steam cycle, delayed start) * How energy efficient the unit is
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to leave us your feedback. We are happy to hear that you are loving your new Combo unit and has been impressed with all its great features! We think you’ll continue to like the convenience of having this unit connected to the Smart HQ app so you can easily control the settings on your unit from your smart device for many years to come! Dianna@GE Profile










































