Customer Ratings & Reviews

When it is working 'as designed' it's a great unit. However, it rarely works as designed. Any bulky items such as bedding and/or sweatshirts send this combo unit into a series of error messages (Error System Message 8 - Low Water Supply) which ultimately results in the unit not finishing the load and just shutting down. There are a few places in this machine where there is an accumulation of lint and water. These areas are increasingly difficult to access and on one occassion, my wife cut her finger attempting to clear lint from a metal grid behind the lint filter. I purchased this unit 09/2023. This unit is less than 2 years old. I did not purchase the protection plan (shame on me). I contacted GE, as this machine has limited warranties on the motor and the sealed drying system. When I contacted GE, I learned they are LESS THAN WILLING to stand behind their product! They argued with me that I purchased the unit in July of 2023 - even when I told them I was staring at the screen showing my purchase details from Best Buy and then essentially told me they couldn't do anything to assist me in regaining the function of my large appliance that is LESS THAN 2 YEARS OLD! It wasn't until I pointed out that the person from GE had offered to do nothing to find me resolution to my issue. She had her own accounting of the phone call and insisted I said the unit was dead. I again raised question of no way of them knowing the error conditions I am experiencing are tied to the motor or drying system without scheduling a service appointment - AND she hadn't even offered that! Once I said something highlighting this - she was quick to get one scheduled. Terrible customer support experience. BOTTOM LINE: The concept of this unit is decent. We are a family of 5. Being able to start another load of laundry while one is in the dryer is nice. With this unit, a load of laundry takes a minimum of 2+ hours. With a bigger family, this thing runs constantly! Ours has been finicky and hopefully the service call will remedy the issues we are experiencing, but if I were to do it again - I wouldn't or at the very least purchase the protection plan from BB.

This is by far one of the best purchases I’ve ever made! Both my washer and dryer failed out after moving into this new house so the need for a new washer dryer was dire. This not only met that need, but also allowed me more space for storage. Additionally, it is so nice not having to swap loads between machines. It also is ventless which is awesome. Lastly this freed up my dryer outlet for my home charging on my EV. Overall, highly recommend!

Works well and very convenient. Ventless is great don't have to run long vents if you want to move to different part of house (first floor laundry for example). Only downfall if you can't change the temperature on the dryer. It's sensor dry or timed dry, it's not supposed to shrink your clothes due to the drying technology, hasn't yet but we'll see as time goes on as I use it more.

Ok but worth the space saving and connivence factor. Hard to get clothes actually dry without adding more time which nears a 3 hr cycle

great investment for value of money and time. perfect for savings space in my home and $ for my electric bill. a little bit of a learning curve to use but a couple of you tube videos quells any doubts of use. In addition drying element could be better but, overall compared to previous challenge of having multiple machines machine worth its weight is cost savings and time.

It’s worth every penny. I was hesitant for two years before we just took a chance on it. It does everything for you and the app is a little glitchy but the machine itself is top notch

Incredible! I had an old washer and dryer I inherited from my father. They must've been 15+ years old. A normal load would take 5ish hours. Plush I'd have to manually move the clothes over. It got the job done, but this new washer/dryer combo changed laundry forever. I prefilled it with entire bottles of detergent and softener and it auto dispenses the correct amounts for me. I don't even tell it the load size b/c it auto detects the load size based on weight and spinning the laundry around for a bit. Total wash time is now down to 2 hours. The reviews stating that the clothes feel damp to the touch after they are done is true. But the manual admits this on the first page (it has to do with the drying technology). You just give each garment a shake and then they are magically dry to the touch. Tip: If the "damp to the touch" part concerns you, set spin cycle to level 5 (maximum) and turn on dry boost. This will add 15-20 minutes to the total time, but clothes come out feeling dryer. (But this isn't really necessary, just shake out the garment after pulling it out and it will feel dry!). Some people say the spin cycle sounds noisy, but I don't hear it at all. Maybe it's b/c I am used to 15 year old equipment. With the space it saved me, I put a folding table where the dryer used to be. I wish this was out when my house was being built, I would've had water lines installed in the walk-in closet. If you are on the fence about buying this, do yourself a favor, pull the trigger and change the way you do laundry forever.

We love our Washer/Dryer Combo with Ventless Heat Pump. No more having to have the vent line cleared through the attic and no more of the Dryer stopping because there is lint in the Vent line somewhere. This product has been in our house about a month and we use it nearly every day. It does a great job of washing and drying our clothes. We don't have to worry about leaving a load in the washer and having to rerun it. We have used the DeWrinkle mode at least twice to great results!

An amazing machine, so unique and efficient. When our dryer needed repair our trusted repairman recommended we replace it (too costly to fix) and recommended we check out the GE All in One, he told us about how several customers had loved theirs. We did the research and went to Best Buy and purchased TWO units! We replaced one washer and one dryer with two GE All in Ones. They are fantastic, my wife is thrilled with them as it cuts her cleaning time in half and the clothes come out better than ever.

Traveling and living in Europe, I first encountered these combo machines. My old washer and dryer were dying. As I live in a small space I was so happy to see bb carried this machine. It is so wonderful! The trays that hold enough detergent and softener for 30+ loads, the phone controls, the large capacity. You just load the clothes, choose your settings, and 2-3 hrs later your load is dry. No need to stay home to move things from the washer to the dryer. With the large capacity I can wash bedding and other large items. Highly recommend.

Great for single guy. No problems yet, but I've only had the washer dryer for a couple of months. Loads of clothing only take about 2 and a half hours on average to wash and dry. Over 3 hours for bulky items like towels. Very convenient piece of equipment. Love that there is no dryer hose needed.

LOVE IT!!! It does seem to take longer to wash and dry, but the trade off is that is uses less water and electricity and I absolutely love that it’s a one step process because of my working schedule, I can now wash and dry clothes while I sleep at night! I wish it had a higher pedestal because it’s still low to the floor with the one that’s sold for this model; but I’ll just build my own so no worries now.

Overall really impressive machine. Really easy to use and clothes always smell fantastic. Only knock is the the drying capability is underpowered. Regularly needing to run an extra dry cycle and dress clothes specifically don't come out as crisp as a traditional drying unit.

Washer dryer combo makes me life super convenient. I don’t have to worry about switching the load which is common for me to forget. I’ve read reviews of complaints on wet clothes, just shake them out and they are dry. Feels like magic!! Only thing concerning to me is maintenance for the lint filter and heat pump area, but as long as I keep it clean I couldn’t imagine large problems arising.

Zero regrets buying this. I've had zero issues so far in the 4 months since purchasing. I am so impressed. The best part for me is being able to throw a load of laundry in before bed or before I leave for work and knowing I won't have to switch it over to the dryer. It is just taken care of. Installation was quick. While it is a pretty big (tall) machine, it saves me so much space. Can't recommend it enough. Worth every penny.

It's been over a month now with this unit. So far, so good. it averages about 2 hours a load, depending. one thing I noticed is some things tend to not dry completely, like wet not damp. i end up using the extra dry setting on just about every load which can be set at the beginning of the load. Other than that, i'm happy with it. It performs quite well. I suggest getting the pedestal for it. it will make for easier access into the drum, and ground clearance to drain the filter housing when it's time to clean it.

This is the best laundry machine I've had in my life. So easy to use and love the simplicity of it while also not having to worry about switching my laundry. Clothes feel damp when you first take them out but just give them a shake and you'll feel they're actually dry. If you don't want your clothes to automarically dry though, there's settings for that as well. Revolutionary! Truly. GE has outdone themselves. Price is a little high but worth it and about the same for high end washers and dryers both.

This washer/dryer combo is the real deal. It does exactly what it says it will do and it has made our lives so much easier. Make sure you have a few strong guys though as this is the heaviest appliance I have ever owned I could not recommend, it enough, and I am extremely happy with Best Buy for their ease of use of the application and having the best prices around. Not to mention the geek squad protection is a great value for what they offer.

The combo is amazing, highly recommended. I was afraid to waist a lot of money in a machine that doesn’t work like most of all in one but this one is so good. I regret every minute I actually wait thinking if I should buy this or not.

With this GE washer and dryer combo you can control the machine through an app. No longer do you have to worry about getting home to switch your wet clothes before they smell. This machine does it all. You can even multi task in your sleep. Don't hesitate, buy this.