Customer Ratings & Reviews
- Model:
- PFQ97HSPVDS
- |
- SKU:
- 10149809
Customer reviews
Rating 4.2 out of 5 stars with 1514 reviews
(1,514 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.0
Rating 4.0 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Great machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have only had the machine for a few weeks but so far we have been really impressed. It is really quiet, the app is great and we love the automatic dispense features. It is much faster than our previous ventless machine and it dries clothes really well. Maintenance has been straight forward so far and there are lots of video tutorials.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
My Combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very dinamic product. Easy to use. Also very quiet.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Life changing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like most others I was very skeptical of an all in one, but GE has nailed it. No more waiting at home until the wash is done to put it in the dryer, no more fixing the machine because too much soap was used. You do need to clean out the filter after each cycle but that takes a few seconds. Super impressed and would give it more stars if I could.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
In love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I definitely would recommend. Saves time because you can have it set to wash and dry at the same time and not wait for it to finish washing to switch to the dryer. I love my combo! Very informative on when to clean the filter or self clean.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend Rated 5 out of 5 stars
Loooooooooove it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had this for 2 months now and I freaking LOVE it!! The clothes, bedding, comforter all come out dry. I love the ease of use with the detergent and softener. It has made life easier. I never have to worry about switching loads, which has been awesome! I’ll update if I run into issues down the line but for now, LOOOOOVE our new washer/dryer.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Cons mentioned:Drying performance
Rated 4 out of 5 stars
Drying Time
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, just need to add a little more time for drying than the usual.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
Like the product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good it seems to work around alot when spinning but when drying its super quiet
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Cons mentioned:Cycle time, Drying performance
Rated 2 out of 5 stars
Could do better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clogs way too much and it takes about 5 hours to do one load. The clothes come out dripping wet if you try to take them out sooner.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear about the difficulties you're having with your Combo. If you have not done so already, we recommend connecting your Combo to your WiFi and our SmartHQ app. There may be performance updates available that could remedy the situation you're having with the long dry times. If your issues persist, we recommend contacting Bodewell, our GE Appliances team of experts at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your Combo evaluated and repaired as needed. -Vikki@GEAppliances
Rated 5 out of 5 stars
Welcome to the new age of washing and drying!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife had been asking for one of these for over a year and we finally jumped into it. So far it's amazing as a parent of one with another on the way. Late night with a child sick on all the sheets? Toss them in and they're dry when you wake up! Don't want to do tons of laundry on the weekend? Just toss the clothes in during the week for a quick cycle, fold, and then your weekend is free from those chores. Honestly, this has been phenomenal so far for us!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Cons mentioned:Drying performance, Weight
Rated 1 out of 5 stars
Twice as long to wash&dry clothes, hard to clean,
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this washer-dryer Combo. It takes twice as long to do laundry because you can't have clothes going in the washer while a load is in the dryer. The sensor dry doesnt get the clothes dry. I have to do timed dry on 1.5 hours. The gasket around the door collects lint and hair, and it is too hard to clean it off. It also has little openings in the gasket that are impossible to clean. Lint collects in the opening in front of the lint trap. The opening is too small to fit a vacuum in. It's so heavy, I cant move it 2 foot over. I thought I would warm up to it, but I haven't. I wish I had just gotten a regular washer and dryer. Returning it would have been a nightmare because it's so heavy.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are very sorry to hear you are having this experience. We want to help! It sounds like you are needing a Software Update. Please reach out to us via a private message on social media with your model and serial number, address, email and phone number. We would like to assist you further because we know you will love it! We look forward to hearing from you soon. Joyce@GEAppliances
- Cons mentioned:Drying performance
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love not having to switch over my laundry. It does come out a little damp if you put in too big of a load of laundry, otherwise everything else about it is great.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
GE Profile Combo washer/dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is the coolest appliance I’ve ever purchased, It has a very large drum. It automatically transitions to the correct drying cycle after the wash is done. The controls are high and easy to use. The detergent and fabric dispenser holds up 32 loads and sends a notification to your phone when it needs to be refilled.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Cons mentioned:Weight
Rated 5 out of 5 stars
I’m in love!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never thought I could be in love with an appliance, but I certainly am with this one. I highly recommend it! The one thing I would tell people that are considering it, is to make sure to get it installed because IT IS HEAVY! Took 3 men to get it on the pedestal and put in place. If we sell our house….it’s staying!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend Rated 5 out of 5 stars
Great Combo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What's there to say that hasn't been already said about this amazing product. I love that I can toss in a load of clothes and it tells me when its going to be done. Having a vent less dryer is a major plus no fire hazards to worry about. I like this design as you can see every option clearly on the front. or you can control it with your phone. As note with others its a great idea to get the podium with this combo. I would of liked to have gotten the storage podium with this however seems like there is not a compatible one yet.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Cons mentioned:Drying performance
Rated 5 out of 5 stars
We like it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our laundry room is really small so we now have more room with only a single machine. We really like this machine. It does dry differently than a regular dryer leaving some items a bit damp or damp feeling. Other than that, it cleans well and with the Wi-Fi connected will tell you when it is done.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend Rated 4 out of 5 stars
Helen R
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my GE Smart washer dryer combo, sometimes l think it’s smarter than me . The only thing it’s a little loud or would be 5 stars
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Cons mentioned:Lint filter
Rated 5 out of 5 stars
GE Washer Dryer Combination
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we have been very happy with this washer/dryer combination. It has a lot of nice features that work well with the app when you get it setup. You just have to be diligent about cleaning the lint filter for it to work properly. It's amazing how you shake clothes that feel slightly damp a few times and they are then dry
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend Rated 5 out of 5 stars
My new favorite appliance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the machine and how well it performs both the washing and drying functions. It’s a game changer for me. I would wash clothes and it would take hours before I would throw it to dry. Running around with two small kids doesn’t leave much time. I know once I throw stuff in it will be washed and dried. Love it!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Cons mentioned:Drying performance
Rated 1 out of 5 stars
I've had it for a year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for a year barley works takes 3 days to dry. It worked great for 6 months then total trash. we did all the cleaning every time we use it and did our research. The lint pipe is in the middle of the machine and there is no way to get to it.the lint pipe hold moisture from the steam the lint goes in get wet and Sticks to the pipe in the middle of machine where you can't get too. The lint builds up. Now its barely working it washes clothes but they stink and it takes 3 days to dry one load. We're buying a new set.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are more than happy to provide guidance with this combo's drying performance. At the end of the cycle, certain items and the air inside may feel slightly humid due to the air-tight seal. This is normal, and you can simply remove the items giving them a quick shake and they will feel dry in seconds. If your clothes still need a little extra drying, try the More Dry option to add additional drying time. We recommend ensuring that the combo is updated with the latest version of software, as old software can affect the performance of this appliance.
We have provided some additional troubleshooting tips to help with drying in the combo in the article "GE Profile™ UltraFast Combo Washer/Dryer - Clothes Not Dry When Drying Cycle is Complete". We have also provided some troubleshooting tips for cleaning the lint filter in the article "GE Profile™ UltraFast Combo Washer/Dryer - Advanced Cleaning of Lint Filter Compartment".
- Cons mentioned:Drying performance, Lint filter
Rated 1 out of 5 stars
JUNK!!!! PLEASE DO NOT BUY!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! What a complete waste of $2800. Purchased in sept of 23. I have already had it serviced once for the pump being covered in hair. Now the dryer part in inop and lint is literally every inside of the machine. Lint trap as cleaned and maintained after every use. I feel like this could be a fire hazard! So now here are and I gotta wait for service again! You’re paying $2800 for a boulder that remember a washing machine! STAY AWAY FROM THIS!!!!! I really wish there was a way I could get my money back or even exchange for something that works properly.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you bringing this to our attention. If you could please send us a PM/DM on any of our social media pages with an update and please include this review as reference. We are more than happy to look into this further for you.











































