Customer Ratings & Reviews

Clothes don’t dry as well because of controlled temp dryer and set up Bluetooth instructions are unclear without calling customer service for help. Otherwise a good purchase

I love nearly everything about this washer/dryer combo .. I don't like how it shakes so badly that I feel it all the way in my family room (we have a crawlspace). It seems to be balanced enough that I don't know why it shakes so badly at times .. but i do enjoy not having to move clothes from the washer to the dryer and then just get notified on my phone so l when it's all done!

I absolutely love the space that it saves and all of the features! No more having to remember to change clothes over to a dryer. Convenience at it’s best!

This is such a space saver. Easy to install with no venting. Plugs ibto a standard outlet. The dispenser feature nakes it much easier. A typucal liad takes about 2 hours from start to finish. Norifications on my ohobe when the load is finished. Very quiet when running.

Set it and forget it. Love that i dont have to switch machines!

This washer/dryer combo works like a dream! I was one of those people who ended up re-washing clothes because I would forget to transfer them to the dryer. No more! Easy to use, very intuitive, and it gets every bit of pet hair off of our clothes! Electric bill went down, too! Takes 2-2 1/2 hours to complete wash/dry cycle.

It's good for someone who can not bend. It's helpful to me being an amputee

The washer dryer combo is nice. It works good. I an I like it.

It's easy to use and dry the laundry right after and you don't have to take it out to put in dryer, we will be purchasing another when we pay this one off.

Love having both combined. Easier to do laundry. Would never go back to having two units. Mote room in laundry room. Fits king comforter.

We would've loved to review this washer, but unfortunately Best Buy made that impossible. Their install tech was hands down the most insulting, rude, potentially incriminating person I've ever encountered (especially within my own home). Immediately greeted me with attitude and disrespect at the door. Had an issue with bringing it up 1 flight of steps (we have upstairs laundry - was told that's OK at the store). Had an issue with removing old washer/dryer down the steps (that we paid for). Then tells me it won't fit (impossible, it's as wide as our current washer and it's replacing both our WASHER AND DRYER). Then refuses to do anything due to "corrosion" on our hookups and tells me they will not install it unless I get all my hookups replaced (there was minor surface corrosion present on the valves not in any way affecting the function). The best part? When I'm basically pleading with the guy to help me in any way he can (we've been without laundry for 2 weeks) – he walks away from me mid conversation, through our house, and drives away. Then when I tried to call and cancel, he marked it delivered into our garage (presumably out of spite). So now I have a $2k washer that's potentially missing (or stolen), a huge mess on our hands, and STILL NO LAUNDRY FOR MY FAMILY. Not even remotely the type of service I'd expect when paying $2400 out the door for the appliance, delivery, installation, and haul away. If you need installation for any appliances, RUN RUN RUN RUN RUN FAR AWAY from Best Buy.

Love the simplicity of not having to move the load from the washer to the dryer. The lint filter design needs some attention especially if there are pets in the home.

I consider myself efficient, 5 kids but this is a game changer, my personal maid servant! I load, set to specific settings which I love, more water, more dry, ex dirt or light soil, and many more options if I want , but not necessary, and Done! literally I come back and it’s finished . I am more efficient and clothes are amazingly clean and dry cleaner crisp. I wish I had sooner Love love love

I am really in love with this machine. I can do a load of laundry without worrying about moving from washer to dryer and it senses the dry time. No over drying

I’d recommend it but the drying does leave room for improvement. You need to add time.

First thing’s first: the lint trap design is garbage and it will never not be annoying. Other than that, the unit is pretty nifty. I love the convenience of it and you’ll get used to your clothes feeling a bit damp for a couple min after the dryer cycle concludes, it’s great for no wrinkles. The trick is to pick the appropriate wash/dry cycle for the items being cleaned and the dry cycle will be pretty reliable.

I was not so sure about making this big purchase for me, but its been worth every penny, moved from really old equipment to this hi-end machine. It was kind of heavy and had ti install it on second floor but still worth it, highly recommend this product.

It shakes a lot more than my previous machine. My previous machine cost $50 used from Craigslist and could be carried by almost anyone. This machine cost $2500 and the two delivery dudes struggled to carry it 50ft. Also it freakin ate a pillow. Now I am nervous to put anything I like in there. That being said I still like the machine. Other than the violent shaking of my house and the pillow murder it’s pretty good.

Purchased this unit for the in law suite , so far it works great.

So I did a lot of research and video watching (what was out there) before making this purchase. We were super excited about the purchase but it did not meet our expectations at all. We kept the machine all the way up to 5 days before we could return it trying different methods and hoping it would some how fix itself. But lets just say it did not..... The lent control was amazing but we were still seeing some stuff being able to bypass the filter and was a pain to clean and vacumm it out to make sure the unit would have a long life. The biggest problem with this unit is it TAKES FOREVER to wash and dry your clothes. Dont be fooled by the videos you watch thinking it is going to save you time. It would take 2.5 to 3 hours to wash a load that had jeans and t shirts in it. We had to run it with a timed dry because if you use the sense mode it always comes out damp and clothes super wrinkled. So we started using time dry to make sure our clothes were at least dry. Just got our new replacement which is the LG washer dryer stand up combo and it does the same load with the sensing in 1hr 40min. Yes you need to put the clothes in the dryer but everything was dry, not wrinkled and it was much faster. Save yourself some time and do not get this unless you are in very desperate need for space and you only have a 110v outlet with no vent.