Customer Ratings & Reviews

I have three gripes. One with Best Buy, one with GE, and the other with the delivery company. I purchased the GE Profile Combo and it was delivered by a pair of disgruntled delivery men that clearly hate their job. They sent two delivery people even though the unit is extremely heavy and there's stairs involved. When I went to hook up the unit, the hose attachment was completely destroyed. I called Best Buy and explained the issue. They told me I could replace it but would have to pay an additional $100 for delivery. Totally absurd. After about an hour on support chat, I was told that once the new unit arrives, I can call in again for a refund on the $100. Whatever, I just need a washing machine, so I agreed. The new unit arrived a couple of weeks later and it was the same delivery people... again only two. They told me they could not deliver it because it was more than a two person job. After another length of time on the phone, I finally had it delivered. Great. I can finally do all the laundry that was piling up. After about two months of having the unit, it started having issues. The clothes would not dry and the unit would end cycle in the middle of a wash. It got to the point that the end cycle would happen immediately after starting a cycle. GE sent a repairman out who had no idea how to diagnose this unit. After calling someone else, he told me that I need to replace the computer parts in the washer/dryer and that he would be back in 2 weeks. A week later, I receive a robocall from GE telling me that the parts are on backorder. I wait another 2 weeks and decide to call for a status update. They tell me that it's going to take another month before the parts are available. Absolutely absurd. I hope once my geeksquad warranty kicks in, they're ready for continuous repairs.

I love this item. Best decision i made for me and my family.

Elegant, yet simple. The all in one washer dryer combo is a breeze to use. I haven’t experienced any of the negatives others have described. A regular full normal load takes 2 hours 12-15 mins while a full set of heavy blankets may take an extra hour. The device sends notifications for everything, cycle complete, needs laundry detergent, fabric softener, clean filter, you name it. This unit basically allows for double the space due to no longer needing a stand alone dryer making it a must for any small space / smaller laundry rooms. Set up was a breeze, just follow the prompts on the screen upon powering up the unit.

Machine is easy to operate. Haven't learned all the advanced features yet. If you have things in wash that you don't want dried, remember to select wash only.

This unit is quiet and efficient. It saves space by combining a washer and dryer in one. It does increase the humidity in the room it is in though.

I love this! It makes my laundry day far less complicated. Not having to move clothing between appliances is great!!

I was so excited to get this. After 9 months i do regret this purchase. There are a few things that are nice however the negative definitely out weigh the positives. Our clothes do not dry all the way using the sensory dry unless the load is very small. Our clothes come out wrinkled. I deep clean the washer twice a month and it has developed a moist order. Now it has stopped spinning. Thankfully its under warranty however its going to take 10 days for them to come out. A family of 6 without a washer for 10 days is going to be a struggle.

This wash and dryer is excellent. Makes doing laundry so much easier

First one was defective dryer would not shut off but this one works hreat

This is an excellent machine, big and quick. Lots of good features. The full wash and dry cycle is quite fast and efficient. The software options are great also.

Very good product, easy to use very good quality and needs not much space

I have been using this machine for a couple of month and so far it is amazing

I absolutely love this combo unit. Our clothes seem to be cleaner. The pet dehairing feature is good, we have two goldens. The detergent and softener reservoir with auto dispensing is a clutter reducer. So much space savings from a double stack, great for my height challenged wife. No more venting heat outside the home. I will never own a different washer from this point forward.

Great product easy to use and very tech I love it!!

Ademas que me ahorra espacio en el Loundry, el equipo me encanta. Definitivamente lo recomiendo.

Really like the two in one makes things alot easier me and my wife love it.

Love everything about it. Dry time is great, Yes… they feel damp when getting out but it’s nothing like wet or anything. Give it a flap and hang it up or fold it.

A little noise, but does a great job and is very convenient

This machine works fine and saves time. Easy to operate.

Amazing product, really free up my life. I no longer have to go out to laundromat and stop doing for 2-3 hours. Now I can wash and be productive while washing. This is the future!