Customer Ratings & Reviews
- Model:
- PFQ97HSPVDS
- |
- SKU:
- 10149809
Customer reviews
Rating 4.2 out of 5 stars with 1508 reviews
(1,508 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.0
Rating 4.0 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Life changing. Very helpful. Best purchase ever made.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Excellent product so far.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this product 3 weeks and I'm very impressed with the ease of use and the ability to sense the laundry load. Also, it cleans extremely well.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about it effortlessly takes care of our laundry and monitoring via my phone priceless
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
The GREATEST!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This combo washer/dryer is the GREATEST! My wife and I love it. The machine saves time, energy, and makes our lives easier.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .We're overjoyed to hear you love your UltraFast Combo unit. Welcome to the ease and convenience of the future of laundry! We're confident this unit will continue to be an asset in your laundry routine for years to come. Thank you for being part of the GE Appliances family.
Rated 5 out of 5 stars
Great unit!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! I’ve had the machine for a couple months now. This is a great combo unit for small spaces, and for forgetful people like myself. I was concerned about it not drying well enough, but it does the job. At most, I’ve needed to add 10 min to fully dry a couple cycles. Otherwise, it’s done a super solid job. It is actually AMAZING at removing lint & dog hair. The proof is in the lint filter. My only regret is not getting the pedestal. It’s a little uncomfortable to have to bend to get the clothes in and out. Make sure you get it with the pedestal.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Very satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first combo and what a game changer.To be able to wash anytime of the day and don’t have to manually switch from washer to dryer is amazing.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Great Appliance by far!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So awesome! It’s definitely easy to use and saves me a step so I can do more while I wait! Great quality and definitely helps me as I am handicapped!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
All in one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having to not move items from one machine to another is great. The settings are easy to use and the fact that you can lock the controls so kids cant mess with it is amazing.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there! We're happy to hear you're satisfied with your purchase. This model has amazing technology that will continue to ease your laundry experience. We appreciate you taking the time to share your positive feedback with us. Thank you for choosing GE Appliances! Julia@GEAppliances
Rated 5 out of 5 stars
5 Stars
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really Amazing product, if your looking to get some stress of your life this is it. Don’t have to stay late to switch your clothes from one machine to another
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 1 out of 5 stars
Worst Machine EVER!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After having this machine for less than 6 months I had to call for repair. The lint filter was not collecting all of the lint in the filter and was trapped in the actual drum of the machine. They came to fix it. They fixed it by vacuuming it out. Great, so I thought and bought all the extra attachments for my vacuum to do this when the error code came on again or to prevent it from coming on and cleaning it monthly. 6 months later the machine had the same issue. This time when geek squad came out the service provider was excellent and honest about the issue with the machine and he ordered a new lint filter and used electrical tape to block the lint filter from releasing heat and not collecting all the lint. Okay - 9 months later....the same error and issue arose. This time the machine filled with water in the drum and I had to empty it from the bottom of the machine. Well.......as I emptied it apparently there was water coming out from the back of the water release and ended up through my ceiling and into my living room. I had to replace my ceiling and have it treated to prevent mold. The rep came out and said It was the same issue and lint had clogged the machine and he would order another lint filter. He then told me he would have to hot glue the lint trap closed. ARE YOU SERIOUS! This $2000 machine (when I bought it) Has now caused me more misery and I will have a machine that is hot glued. NO THÅNK YOU!!!! Come get this machine. Geek Squad approved my request for an exchange - thank God that I purchased the extended warranty. HOWEVER - the exchange process has been a nightmare. Geek Squad delayed my gift card to purchase a new machine (won't be this one) which I am still waiting for and have now been without a washer and dryer for 3 weeks and am still waiting..............
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Your feedback is important, and we do appreciate you taking the time to share it with us and hope we have the opportunity to restore your faith in our brand. - Vikki@GEAppliances
Rated 3 out of 5 stars
Convenient but Annoyingly Loud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this due to all of the very positive reviews and though it's good but not great. It is located in a laundry room on the second floor of the house. It is loud in the spin cycle and when the heat pump turns on. The spin cycle is very fast and it literally shakes the entire house. I've spent hours checking, leveling, balancing the machine. I even got rubber shock absorders but it still shakes the house. Only other option is to put it in the basement which we really don't want to do. The heat pump is loud and annoying and lasts for over an hour. It's great that it takes a standard plug and no vent but if I knew how loud and annoying it was I honestly would not have purchased it.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .You will see the Combo shake and hear it, but this is a normal part of the balancing system. We recommend searching for the article titled “GE Profile™ UltraFast Combo Washer/Dryer - Excessive Noise or Shaking” on our GE Appliances website in the Support section for guidance. If those tips don’t help, please reach out to us via private message on Facebook or Instagram for additional troubleshooting assistance.
Rated 5 out of 5 stars
This is the way to go!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will never buy separate washer and dryer units again. This Oldine one is fantastic and worth every penny I paid for it.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Much better than the LG
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good ... had the LG version and it was horrible. This one seem to be doing the Job
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
You need!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our GE all in one. It solved the problem of poor ventilation in our upstairs laundry room and me forgetting to switch laundry over. I also love the automatic detergent dispenser.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it! Not having to switch from washer to dryer is the best thing ever
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review and choosing the GE Profile Ultrafast Combo unit for your home! We are excited for you to experience all the amazing features. Don’t forget to download the Smart HQ App so you can benefit from the perks of controlling the unit conveniently from your smart phone. We are happy that you love it and hope it continues to be a convenience and joy to use.
Rated 4 out of 5 stars
Great appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work fine. It’s a monster in size. Nice looking unit.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
Great washer, OK dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It washes the clothes very well, very happy about the washer part. The clothes come out smelling very well and clean. The dryer is OK, most of the time I have to use the More Dry option to be able to dry all of the clothes, if not they'll stay wrinkle.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - thanks so much for sharing your positive experience with your Combo, and we're pleased to hear that your clothes come out clean and smelling fresh. We appreciate your feedback on the dryer's performance and the use of the More Dry option. We'll be sure to share this information with our design team to explore potential improvements. If you have any further comments or questions, feel free to anytime - we’re happy to help. All the best! Lauren@GEAppliances
Rated 5 out of 5 stars
Revolutionizing Laundry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Revolutionizes how we do laundry, super convenient, fast and efficient. The smartphone app is handy to remind you to take your laundry out or how long is left in the cycle.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 1 out of 5 stars
DO NOT BUY!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The idea of a heat pump ventless washer/dryer is great. The problem is that GE didn’t properly design this one. The lint filtration system is horrible. The filter is very loose-fitting and it allows lint to bypass and clog the fins in the heat pump. GE it’s well aware of the problem, yet they have no “fix” for it. Check YouTube for videos describing this problem. It is a problem for every combo made. I contacted customer service. They said they would pass it on to Product and Design. That doesn’t help me. I asked if I could contact P and D. They said, “No.” All I wanted to ask was were they working on a fix. Seems that they aren’t. They expect each owner to call out a service tech once a year to clean the fins on the heat pump. Who does this? Certainly not LG or Samsung. This may be a good system one day, but not today. Do your research and buy from another company.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We'd like to provide clarification on lint bypassing the filter in the Ultrafast Combo. Lint bypassing the filter is normal and the unit does not require a technician to clean the fins once a year. Our combo was robustly designed to be fully capable of handling any lint that may make its way past the lint filter and accumulate on surfaces within the filter compartment while still operating with high efficiency. We recommend periodic, gentle cleaning of the filter compartment using a vacuum with a slim crevice tool attachment or with our Appliance Brush Set (part number PM14X10056). The combo provides notifications via the unit’s control panel when cleaning of the lint or foam filter is required. Typically, notification for the lint filter occurs every 5 cycles and notification for the foam filter occurs every 50 cycles. For additional help, please review the tips in the article titled "GE Profile™ UltraFast Combo Washer/Dryer - Advanced Cleaning of Lint Filter Compartment" on our GE Appliances website. Because of the tech-forward design of our combo, simply following the regular maintenance and maintenance intervals described in the Owner’s Manual will keep your unit running strong for years to come!
Rated 4 out of 5 stars
Almost perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this unit but a couple things could make it better. We wish other brands of detergent could be used for the auto dispensing, we don’t care for tide. It also doesn’t always get as dry as we’d like. It’s not a huge deal but not as dry as our old gas dryer.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .We recommend using a good quality HE detergent in your wonderful Profile Combo unit. You are not limited to using a specific brand. If you have not already done so, we encourage you to connect the Combo to your home WiFi and our downloadable SmartHQ app as this may improve your dry performance.










































