Customer Ratings & Reviews

After having this machine for less than 6 months I had to call for repair. The lint filter was not collecting all of the lint in the filter and was trapped in the actual drum of the machine. They came to fix it. They fixed it by vacuuming it out. Great, so I thought and bought all the extra attachments for my vacuum to do this when the error code came on again or to prevent it from coming on and cleaning it monthly. 6 months later the machine had the same issue. This time when geek squad came out the service provider was excellent and honest about the issue with the machine and he ordered a new lint filter and used electrical tape to block the lint filter from releasing heat and not collecting all the lint. Okay - 9 months later....the same error and issue arose. This time the machine filled with water in the drum and I had to empty it from the bottom of the machine. Well.......as I emptied it apparently there was water coming out from the back of the water release and ended up through my ceiling and into my living room. I had to replace my ceiling and have it treated to prevent mold. The rep came out and said It was the same issue and lint had clogged the machine and he would order another lint filter. He then told me he would have to hot glue the lint trap closed. ARE YOU SERIOUS! This $2000 machine (when I bought it) Has now caused me more misery and I will have a machine that is hot glued. NO THÅNK YOU!!!! Come get this machine. Geek Squad approved my request for an exchange - thank God that I purchased the extended warranty. HOWEVER - the exchange process has been a nightmare. Geek Squad delayed my gift card to purchase a new machine (won't be this one) which I am still waiting for and have now been without a washer and dryer for 3 weeks and am still waiting..............

Junk. Started to stink after 3 months, despite cleaning after every use. GE had to send special 3 foot brushes that aren't included with the machine despite being required for cleaning lint passage. Electronics started failing almost to the day the warranty ran out. Geek Squad has replaced all the electronics and half the mechanical parts, finally they gave up and approved replacement. Don't buy.

Washer/dryer combo is absolutely perfect. Such a space saver and clothes are perfect every time!

Love it! Extremely easy to use, and I appreciate that it texts me once the load is ready.

This machine has been horrible. I have had it over a year and I still can't get it repaired. Do not purchase this machine just to save space. It is not made for multiple person households or families with pets. It does not dry properly. It constantly has lint build up. The control board randomly changes buttons and beeps for no reason.

It's been working great! Being able to toss the clothes in and have everything be good to go when it's done has been fantastic.

we have been using for a couple of weeks now. My wife loves it. Hard to believe it works so well off of a 15amp oulet with no venting

Game changer, time saving, easy to learn to use, And worth the money

I’ve only used it for a few days now, and I love it. Worth the investment, and can’t wait to do my next load of laundry.

I bought rhis for my daughter and it was perfect because her kitchen is no that big and it fit perfect. What she loves the most is its duo

It's great best deal I got from Best Buy family loves it if you need both washer and dryer get a two in one

So i was very unsure of this unit. Its expensive. Oh my goodness i love it so much! No vent needed and the filter works great. It does take on average i think 30% longer than a standard washer and dryer but i dont have to change anything its still as big as a standard front load washer. It takes so little power. And the smart despencers for detergent ans softener are awesome!! I tell everybody how much i love this thing. (Well not like a weirdo, i tell people when we talk about home upgrades)

This device is amazing it saves so much work and without a vent it can be placed so many additional locations for convenience.

Works as advertised! Happy not to have to transfer wet laundry anymore.

Very happy with this machine. Works great. Had an LG before this and this is better by far.

Excellent washer/dryer combo. Works perfect. If you purchase one i recomend running the cleaning cycle twice before washing an actual load.

Purchased an open box and unfortunately it never worked like it’s supposed to. After a few weeks it completely stopped working. Luckily bought the protection plan but GE said it’s a part that will take 2 weeks to arrive. Bummed we were sold a unit that wasn’t in good working condition. Would recommend getting a new one maybe and definitely the coverage!

So far the machine has worked perfectly. My electric bill has been less too.

Works just like they said it does …. Very happy saved me space and only need a 110 plug no more 240 dryer so I’ll save money there too so worth it

We had such high hopes for this machine but it is a complete waste of money. I’m not sure how GE ever let this go into production with the design flaws. We have had 2 techs out within the first 10 months. The first tech did not run any proper diagnostics so we still had problems. Second tech found fault codes that have been in the system of the machine for 10 months. The first one appeared only 2 weeks after install, so we have essentially never had a properly working machine. I am going to be battling with GE for an extended warranty or completely new machines because our manufacturer warranty will expire 4 weeks after the next set of repairs which is not acceptable considering the machine has been broken since delivery. Would not recommend. This machine was not ready to go to market. It sounds amazing, but it turned out to be too good to be true. Can’t say enough bad things about our experience.