Customer Ratings & Reviews
- Model:
- PFQ97HSPVDS
- |
- SKU:
- 10149809
Customer reviews
Rating 4.2 out of 5 stars with 1514 reviews
(1,514 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.0
Rating 4.0 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Rated 5 out of 5 stars
Just buy it! You’ll love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is pretty sweet, maintenance is simple but take the time to keep it clean to avoid any odors. If you have Pets? You want this machine! 5 Stars!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Cons mentioned:Reliability
Rated 1 out of 5 stars
SO disappointing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the GE Profile combo and it was installed on 9/5/23 and LOVED it. It then completely died on 10/9/23... I've had two GE third-party appliance repair services cancel service appointments with me because the unit is located in a laundry closet. Isn't that sort of location one of the primary reasons for the development of this machine... no venting required, available to apartment dwellers or people who don't have the ability to go to a basement? We are now waiting for a "GE technician" and I'm still not sure that they will service it. VERY disappointing and we're not sure what to do next.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - We're sorry to hear that you're having trouble with your unit after a month. We can understand how this situation would be frustrating for you. We would like to gather more information about your situation, so please reach out to us on one of our social media platforms, like Facebook, via direct message. In your message, please include your model and serial numbers, this review, and any service confirmation numbers you may have. We look forward to speaking with you further. Talk soon. Julia@GEAppliances
Rated 5 out of 5 stars
Very convenient and cleans well!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very handy having to only load clothes once. Increasing spin speed and dry time fixed the “wet” clothes issue for us. We have not had any issues with this at all.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .The UltraFast Combo was designed to enhance your laundry experience by optimizing washing and drying, all in one machine. Additionally, the smarter drying technology combines fast air flow with lower temperatures to ensure maximum care for all your laundry. We're confident this model will continue to impress for years to come. Welcome to the future of laundry! - Julia@GEAppliances
Rated 5 out of 5 stars
Washer/Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding, couldn’t ask for a better washer and dryer, all in one!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best washer dryer combo ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have used the washer dryer combo for weeks and love it. So easy and no issues.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Ventless
Rated 5 out of 5 stars
Krissi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer/dryer combo and it doesn’t require the dryer vent hose
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Incredible combo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s absolutely fantastic! The ease of use so awesome! I would highly recommend this combo.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend Rated 5 out of 5 stars
You have to think about laundry differently
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave it 5 stars because it does do as it says. Some cycles do take longer if you stuff it. If you follow their recommendation it finishes in time. This machine requires you to do laundry different. I could do 4 full loads in a day. The nice thing is everything is dry and I don’t have to switch or restart. That being said, if you’re a weekend scrambler to do all the loads with kids it might not be your machine.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate you taking the time to send us your feedback and choosing the Ultrafast Combo unit for your purchase! We love that your unit has been meeting expectations and we are excited for you to experience the rest of the great features that this unit has to offer. If we can help with anything in the future, let us know. We are happy to help! All the best- Dianna@GEA
Rated 5 out of 5 stars
Does its job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it its amazing. Dries up great and with no vent no vent no need to clean up vents
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
My washer/dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is probably the best decision we made this unit is great through clothes and when finished put them away no more having to use 2 machines
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top class washer and dryer all in one. Energy efficiency.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend Rated 2 out of 5 stars
Multiple Repair Calls
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this unit almost 12 months ago and wanted to use it for awhile before I gave my opinion. I love the idea of an all-in-one. It worked great for several months until it didnt. The clothes were not drying properly and it took two to three extra dry cycles before the clothes would dry. We had to call GE for repairs (still under the manufacturer warranty). Because of our location, they use third party repair services. Our experiences with repair companies and GE customer service has been underwhelming. It took a little over a month to get our heating issue diagnosed and part replaced. Not two months later, our clothes are back to not drying peoperly (it does not matter the size of the load). We have had the repairman that GE sent out twice now to “fix” our issue and it has yet to be resolved. With our one year warranty expiring, maybe we will have better luck with Geek Squad fixing our issue.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know what happened. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate.
Rated 5 out of 5 stars
Safety first!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife can now do the laundry on the main floor of our ranch home without fear of navigating the basement stairs.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Cons mentioned:Drying performance
Rated 1 out of 5 stars
Better to wash by hand than buy this!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away! DO NOT PURCHASE! Constant issues, drain pump goes, causes flooding, doesn’t drain, clothes take forever to wash and dry! Had this machine a little over a year and has been the worst experience ever!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear that your Ultrafast Combo isn't operating as expected. We want to help. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
Rated 5 out of 5 stars
Great machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the machine works great. I had very limited space in my laundry room so condensing 2 machines into one was key. The laundry cycle doesn't take hours, it senses the load and determines how long the wash and dry cycle will take. The clothes come out completely dry. It is wonderful.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
GE Profile All-In-One a pricey but good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Like the extra space in our laundry room by only having one appliance. Wish the pedestal was taller I didn't need to bend over so far to load and unload.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Pros mentioned:Ventless
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ventless and lack of 220v outlet make this very convenient for basement installation.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend Rated 5 out of 5 stars
Best appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so happy with all the features and convince of not forgetting items in the washer.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it works great. No issues since purchased and no rewashes
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Cons mentioned:Lint filter
Rated 1 out of 5 stars
Design flaw, GE wont fix.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Massive issue with lint trap. Google it, everyone having the same issue. GE suggested a service appointment that cost me $100 to get someone to look at it and suggested a $600 fix. DO NOT BUY THIS UNIT. CLASS ACTION LAWSUIT IS FORMING. GE made video to mitigate this issue but if you read the comments not one person had their solution work. GE needs to recall this unit.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for reaching out to us. We encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history, and a copy of your review so we can research your situation. -Vikki@GEAppliances











































