Customer Ratings & Reviews
- Model:
- PFQ97HSPVDS
- SKU:
- 10149809
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
A nightmare
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve already had to have it replaced twice and now the third one is failing. Nobody knows how to service it and working with GE is nearly impossible. I can’t believe this is still on the market.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for leaving an review. We would like to know more. Whenever possible, please send us a private message about this on Facebook, Instagram or X. When doing so, provide your model/serial number, a copy of this review, email and phone number. -Arnesha@GEAppliances.
Not worth it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this machine it’s far more maintenance and hassle than it should be. I thought this would be an incredible machine but unfortunately it has been plagued with issues. Have had multiple services set up within a year in a half.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances
GE Combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, doing laundry is no longer a nightmare or a waste of time. I take out the clothes without wrinkles, I just hang them up.
I would recommend this to a friendstay away from this GE combo
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worse purchase i have ever made. reviews that have customers praising the machine are only after having for a couple weeks. give it 6 month and you will wish you never bought it. no longer dries in a timely matter. shakes and squeals on high spin. the company needs to make it easier access to clean lint out. have my machine already service and of course they say nothing is wrong with it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear you had difficulty with your Profile Combo washer. If you have not already done so, we encourage you to call Bodewell Service at 833-4BODEWELL (833-426-3393) to schedule a service appointment to have your washer evaluated and repaired as needed under the terms of your manufacturer's warranty.
It's great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works better than I expected and you can customize a lot of settings. Cycles are a little long, but not as long as it takes me to remember to move the wash to the dryer...
I would recommend this to a friendSPACESAVER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE ONLY ONE UNIT WAS TOLD THE DRYING TIME WAS BAD BUT MINE IS GREAT ALSO I FEEL LIKE IWAS USING TO MUCH SOFTNER AND LAUDRY SOAP THIS MACHINE USES ONLY WHAT IT NEEDS I HAVE NO REGRETS
I would recommend this to a friendCombo washer/dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought that buy a combo it will save me space and money, but is the opposite the combo is damaging my clothes, doesn't dry well my clothes and is waisting a lot of energy, my energu bill is to high. I don't like at all.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear your Combo isn't drying as expected, and the lack of drying is causing your energy use to increase. We'd like to help improve your overall drying experience. Please review the troubleshooting tips on page 31 of the Use and Care Manual in the "Clothes take too long to dry" and "Clothes are still damp even though the Combo completed the cycle" sections. The Use and Care Manual is located in the "From the Manufacturer" section of this product page. If these tips don't solve the issue you're experiencing, please reach out to our service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) to schedule a service appointment. We're confident one of our skilled technicians will be able to assist you further. - Julia@GEAppliances
Best product ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So convenient, i get notified through my phone when laundry is out and leaves my clothes smelling anazing and leaves it cleaner than most machines, planning on getting a second one!
I would recommend this to a friendBrand response from GE Answers
Posted .Hey - Congratulations for having purchased what we believe is the most amazing product introduced this year. We are thrilled to hear you are so pleased with your new Profile UltraFast Combo that you plan on purchasing a second unit. We'd love to hear from you again and hope you will keep us updated. Wishing you all the best! Vikki@GEA
Love This Combo Unit!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, clothes dry nicely. Highly recommend!
I would recommend this to a friendIvette
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was awesome unfortunately it was not the correct size had to return
I would recommend this to a friendI love this machine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This makes laundry hassle free. No more loading and unloading. Simply toss it in pick your settings and start. It really impressed me how clean and dry my clothes came out.
I would recommend this to a friendShockingly good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found this for my mom who has aleays loved hangkng out the wash ans ahe LOVES it. A truly impressive machine - so much so im consiyone for myself.
I would recommend this to a friendWorks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was really easy product works as intended two hour load cycle and the unit definitely gets hot enough.
I would recommend this to a friendDidn't make it 90 days. Never again, GE.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so incredibly upset. Worked fine at firat amd i got rid of the dryer space and built a cabinet for atorgae there. But this machine didn't last 88 days. no kidding. Installed July 13, last night, Oct 11, started making some rattling noise inside it (notnin the drum), stopped mid cycle and didn't drain, didn't spin, and other than the lights on the panel does nothing. The app has zero diagnostic options and no codes are displayed. Wheb youvtry to use the qr codes, it just aemds you the the generic website for GE. This is the most money I have ever spent on an appliance and I can't even get it to one year? then making an appointment for service, they cannot get here for more than ten days? Never ever again. I will avoid any ge product for the the rest of my life. I am also going to find any review site that I possibly can to share this information. People should be warned that they risk losing a significant amount of money, time and convenience if they purchase this appliance just horrible.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We are deeply sorry to learn of your disappointment surrounding the experience you are having with your Profile UltraFast Combo. Please accept our apologies and reach out to us via direct message on one of our social media accounts like Facebook to discuss your situation further. Be sure to have your complete model and serial numbers as well as a snippet from this review when you do reach out. We look forward to hearing from you. Kind regards - Vikki@GEAppliances
Best buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delighted with the product. I no longer have to depend on the sun to dry my clothes. Now I can wash clothes at night and when it’s raining…I love it.
I would recommend this to a friendDon’t do it!!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could do this purchase again, I would run at the site of this washer dryer combo. This is impossible to use for a family. You can do one load at a time. The loads are approximately 1.5-2 hrs. With a regular washer and dryer you can start another load. The clothes are wrinkled, sometimes wet from water that accumulates in the front rubber while washing. This was a horrible buy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for bringing this to our attention and leaving your feedback. We would recommend making sure that your unit has been updated to the latest software version to ensure that your unit operates at optimal performance. Also, make sure not to overload the unit so that your clothes have enough room to move freely. Large, heavy fabrics contain more moisture and take longer to dry. Separate large, heavy fabrics into smaller loads to speed drying time. If you are drying a load with collars, waistbands, seams, or water absorbing materials (such as rayon and viscose), choose More Dry. You can find more troubleshooting tips in your use and care guide that will help on page 27 at the link - https://content.syndigo.com/asset/81b41885-7345-4534-9018-afa6a9c2a30d/original.pdf.
All in one GE opinion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. The one fact that it drys it for you makes it worth it in my opinion. Makes me smile Everytime I get my dry clothes out
I would recommend this to a friendWe love this machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best investment to make for a home or apartment. Take a little over 2 hours to wach and dry a load but its well worth the time for the convenience.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - we’re honored to hear that you love your new Ultrafast Combo and consider it a great investment for home or apartment living. The added convenience of not having to switch the laundry over is certainly valuable, and we appreciate your positive feedback. In the future if you have any questions or need assistance, please feel free to reach out anytime. We’re here to help! Have a great day. Lauren@GEAppliances
Great Laundry Unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love It! A lot less space and it great to come back and the laundry is done!
I would recommend this to a friendUnhappy customer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whatever you do...Do not buy this machine. From the first day we got it put in we have had nothing but trouble. We had it exchanged and they brought out a new one with a base and its worse than the other one. Service guy came out twice said he fixed the problem but no it still made a horrible noise. Now they won't let us return it passed warranty. GE trying to repair now. Be careful!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Having problems with multiple appliances certainly isn't expected, and we would like to further investigate this on your behalf. When you can, please send us a private message on Facebook or Instagram providing a brief description of the issue as well as your most recent service confirmation number. If you don't have one, provide your email and phone number, so we can find you in our system.