Customer Ratings & Reviews
- Model:
- PFQ97HSPVDS
- |
- SKU:
- 10149809
Customer reviews
Rating 4.2 out of 5 stars with 1508 reviews
(1,508 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.0
Rating 4.0 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
washer dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we absolutely love the new washer dryer saves on time and i get more things done.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Life changing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No more transferring from washer to dryer! Everything is washed and dried all at once and so fast. Love this thing!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - thanks so much for your kind words! We’re delighted to hear that our Combo has been a life-changing addition to your laundry routine, making the process faster and more convenient. We truly appreciate your enthusiasm and are here to assist you in any future laundry needs you may have. Have a wonderful day! Lauren@GEAppliances
Rated 1 out of 5 stars
Don’t Do It
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t do it unless you want to wait 3-5 hours for one loan. Stick to what works and this machine doesn’t.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you taking the time to share your experience. Your feedback is valuable, and we’re here to help you get the best performance from your appliance. The Combo Washer/Dryer typically runs a Normal Wash + Dry cycle in about two hours when Eco Dry is enabled, though actual times can vary depending on the load. For tips to help reduce overall cycle duration, we recommend reviewing the "Clothes take too long to dry" section on page 31 of the Owner’s Manual. The Owner’s Manual can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances
Rated 5 out of 5 stars
Works well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. A little bigger footprint that the transitional washer units. But saves a lot of time transferring
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 3 out of 5 stars
Should’ve gotten 2
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, not meant for a family of more than 3, but definitely worth the it.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for sharing! We are happy you love your new Ultrafast Combo unit. This great unit is sure to impress you with its amazing features and quality for many years!
Rated 5 out of 5 stars
Awesome machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. save us time and money. frees up space
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Awesome Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great! You will not be disappointed. If you like hi-tech, this product is a must have for your home !
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Perfect for apartments
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent equipment, perfect for apartments, not need of heat exhaust. Its perfect for me and my mom.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
one shot
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product work great done in one shot do not need to dry
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Worth the 2 in 1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good.. keep the clothes smelling good.. price a little high but still worth the 2in 1 set up
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Best washing machine ever.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine! So convenient since no more air duct needed. No noise whatsoever! Washed my clothes really good!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 2 out of 5 stars
Failed Delivery
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased from best buy when delivery company arrived at my house they refused to bring to second floor. Best buy refund purchase. I did buy unit from another company. Concept is great. Have had challenges with dryer performance. Need to stay on top of cleaning excess lint.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .We regret to hear that you had a bad experience with your retailer’s delivery service. We understand that can be frustrating. We hope this has since been resolved. If you need additional help in regard to your refund, we would suggest reaching out to bestbuy.com customer service department at 1-888-237-8289, or call your local store. We always welcome feedback and suggestions from our customers to help us improve on future builds so will make sure to pass yours to our product teams for review.
Rated 1 out of 5 stars
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase! If I could give it a 0 star I would! We thought this would be a great choice but it was horrible. The washing was okay but the drying was horrible. Nothing was ever dry even after using extend dry. Having to wait 3.5 hours for a wash to be complete, but not dry was horrible.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .If you have not done so already, we recommend you consider connecting your Profile Combo to your WiFi and our SmartHQ app. Doing so will provide you the chance to receive and download any new over-the-air updates. These updates could include the addition of new features and/or performance improvements. If you continue to have concerns, please call Bodewell Service at 833-4BODEWELL (833-426-3393) to schedule a service appointment to have your unit evaluated and repaired as needed.
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is amazing. We love it so much, and definitely recommend it to anyone.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
A magic wand for laundry
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible tech! A magic wand for laundry. Just make sure that your installers level it in both directions
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - It sounds like you're thrilled with your new Combo! We're delighted to hear that you find it as magical as we do. Your tip about ensuring proper installation is spot on – it's essential for optimal performance. If you have any questions or need further assistance, feel free to reach out. Happy laundry days ahead! -Kacie@GEAppliances
Rated 1 out of 5 stars
WORST BUY if you ask me!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it less stars, I WOULD! But this is mainly because the customer service at this location is less than acceptable in customer service. They said they would not deliver to our area so we picked up unit, this was 4 days after we purchased it. They damaged the lining in our teuck when they loaded it. Got it home, had it set up and the whole thing SHOOK! Yes, it was installed professionally. The return lady in the call center said we would have to go BACK to the store to do the return in person but then they would definitely pick up the return. Ok, fine whatever. You are 2 hours away (the closest Best Buy). So we did that. Then the manager in store said "well its not my fault you live so far away!" Mind you they deliver to the next town over. So we put the unit back onto my husbands truck- the box was long gone since opening it. And, made a 4th trip 2 hours south to return the broken equipment.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know what happened. We understand the frustration and inconvenience caused by this situation. We appreciate you taking the time to share your experience, that we'll be sure to forward to the appropriate team.
Rated 5 out of 5 stars
Amazing for small places
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Impressed me in everyway. Ventless dryer and 120 plug installation makes this thing extremely versatile
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Washer dryer combo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our washer dryer combo, works so well and clothes have never been cleaner.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
recommend everyone buy one
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.like my new washer and dryer I would recommend everyone buy one.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
My favorite
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best machine for a busy mom who doesnt remember to switch the laundry like myself lol
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend










































