Customer Ratings & Reviews
- Model:
- PFQ97HSPVDS
- |
- SKU:
- 10149809
Customer reviews
Rating 4.2 out of 5 stars with 1514 reviews
(1,514 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.0
Rating 4.0 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Rated 5 out of 5 stars
Awesome unit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fact that we don't have to re-wash a load due to leaving in wet clothes. Works awesome.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
All in One!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Love the ability to load the unit and go. When I come back everything is done!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - Thank you for your glowing review! We're delighted to hear that you're enjoying the convenience of your Combo. The ability to load and go, and returning to find everything done, truly makes laundry a breeze. If you ever need assistance or have questions, don't hesitate to reach out. Happy laundering! -Kacie@GEAppliances
Rated 2 out of 5 stars
Drier stops working!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only works for about 2 years and then you start having issues. I would not bother spending your money on this.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad you reached out. We would like to learn about the issues that you're experiencing with the Combo. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your Combo so we can further investigate. -Don@GEAppliances
Rated 5 out of 5 stars
All in One
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is fantastic. Space saver and wifi compatible jus load and check phone.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Cons mentioned:Drying performance
Rated 1 out of 5 stars
Great Disappointment!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are a family of 4 and this just didn't work. The first load of towels took 5 hours and the second took 8. Just to dry. I can see this working for a couple people and if you do laundry continuously. But it definitely is not for a family of any size that has a laundry day. I also did not care for the dry feel of the clothes. Normal dryer leave the clothes feeling crisp and this just doesn't do that.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for bringing this to our attention. At your earliest convenience, please reach out to us on social media via private message with the complete model/serial numbers of your Combo, and a copy of this review so that we can look into the situation further. We look forward to hearing from you soon. Warm regards. -Don@GEAppliances
Rated 5 out of 5 stars
Great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with this combo. I would recommend it to anyone.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that all u have to do is put the clothes and start it. It does everything else for u.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - Thank you for having purchased this fabulous Profile UltraFast Combo. We are thrilled to hear how happy you are with the features and convenience this great model offers. Be sure and reach out to us if you have any questions or concerns. Wishing you all the best! Vikki@GEAppliances
Rated 5 out of 5 stars
Wow
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer combo is amazing ,love it. Did 4 loads today with my old washer dr
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 3 out of 5 stars
No wrinkle free :(
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have tested several times and the we are not satisfied with just the wrinkle free! It doesn’t do the job it’s supposed todo! Other than that everything else it’s fine!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .It's great to know that things are going great. Dewrinkle is designed for loads of 1 to 8 light to medium weight garments. There are few benefits for larger loads. You can try using Wrinkle Care, which will tumble the clothes intermittently without heat for 8 hours to keep the clothes fresher and less prone to setting in wrinkles. For a better experience, make sure to separate large loads into smaller ones, and load fewer garments. We hope these suggestions help improve your experience. All the best.- Kianna@GEA
Rated 5 out of 5 stars
Washer dryer combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine, delivery guys could not have been better they were great
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Excellet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well built product and beautiful desing. The sales person was great with great product knowlege
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Cons mentioned:Drying performance
Rated 2 out of 5 stars
Washer/Drywe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clothes dont dry in the first or second dry cycle sometimes take more time
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We understand an issue with drying performance would be concerning, and we want to help. Our Combo uses ventless heat pump technology; because of the design, it would be normal for clothes to feel slightly damp after the cycle is complete. If you pull the clothes out and give them a quick shake, your laundry will usually feel dry in a few seconds! If the clothes still seem too damp, we recommend making sure the software is up to date. Updates can often resolve an issue, and we have instructions available for checking the software in an article on our GE Appliances website titled “GE Profile™ UltraFast Combo Washer/Dryer - Finding the Software Version ID"; you can view that when you search for the title and click the ‘Support’ tab. Additional troubleshooting tips for a drying issue are available in the manual, which you can view on our website when you look up the model number and go to the product page (among other tips, you may want to make sure the pump filter isn’t clogged). If you aren’t able to resolve this and think service may be needed, that department can be reached at 833-426-3393.
Rated 5 out of 5 stars
Best purchase ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my all in one washer dryer combo is the best
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
washer n dryer all in one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i really love it so glad we bought it, and i hope u sell a bunch more
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Cons mentioned:Drying performance
Rated 1 out of 5 stars
Don’t Do It
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t do it unless you want to wait 3-5 hours for one loan. Stick to what works and this machine doesn’t.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you taking the time to share your experience. Your feedback is valuable, and we’re here to help you get the best performance from your appliance. The Combo Washer/Dryer typically runs a Normal Wash + Dry cycle in about two hours when Eco Dry is enabled, though actual times can vary depending on the load. For tips to help reduce overall cycle duration, we recommend reviewing the "Clothes take too long to dry" section on page 31 of the Owner’s Manual. The Owner’s Manual can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances
Rated 5 out of 5 stars
Working as advertised.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clothes come out timely with limited wrinkles. Working as advertised so far. Very pleased.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
GE Turbo Combo Washer/Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent unit that does 2 for 1 in a capable manner. This helps when space is a concern.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for 2 people- not sure if it could hold up to larger family
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 3 out of 5 stars
Personal review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the idea of having washer/dryer in one machine. I just don’t like the fact that it makes a lot of noise. It is super loud and kinda changes the texture of my clothes
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We appreciate you taking the time to share your experience with your Profile UltraFast Combo. We recommend checking to be sure that all shipping materials which include: 4 bolts, 4 plastic spacers (including power cord retainers and rubber grommets) and 2 brackets and the screws fastening them to the Combo. The instructions for removal of these parts can be found in the owner's manual. If you prefer video instructions, our "Front Load Washer - Shipping Bolt Removal" video will take you through the steps. If you continue to have issues with noise, please call 1-800-432-2737 to schedule a service appointment to have your Combo checked by an authorized GE Appliances service technician. We are confident they can help. All our best! Vikki@GEA
Rated 5 out of 5 stars
One and Done
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far. No issues. Total wash and dry time is closer to 2.5-3 hours. Very convenient.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend











































