Customer Ratings & Reviews
- Model:
- PFQ97HSPVDS
- |
- SKU:
- 10149809
Customer reviews
Rating 4.2 out of 5 stars with 1508 reviews
(1,508 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.0
Rating 4.0 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 1 out of 5 stars
Bad try something else
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shakes too much Not a well designed too bulky and noisy
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We understand an issue with excessive noise and vibration would be concerning, and we want to assist. To address an issue with excessive vibration, we recommend making sure the Combo is balanced (the leveling legs can be adjusted if needed) and the pump filter isn’t clogged. More troubleshooting tips are available on page 28 of the manual, which you can view on our GE Appliances website when you look up the model number and go to the product page. Checking the shipping hardware to ensure it’s been properly removed is also recommend (and is discussed on page 24), as not removing that hardware can cause the Combo to become unbalanced. If you continue to have trouble with excessive vibration and noise and think service may be needed, that department can be reached at 1-800-432-2737. Your feedback regarding the design will also be shared with our team for consideration.
Rated 1 out of 5 stars
Do not purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was delivered as promised by it was defective and had to be returned
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Oh no! We regret hearing that your Combo was defective and had to be returned. This is certainly not what we'd expect nor is it the experience we want you to have. Should you need anything moving forward, please let us know.
Rated 1 out of 5 stars
Ge washer dryer combo
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this washer dryer combo didn't work out for us.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you taking the time to leave us your review about your Combo, and we regret hearing that this unit did not work out for you. If you have any specifics you'd like to share with us about what happened, please reach out to us on any of our GE Appliances social media platforms.
Rated 1 out of 5 stars
Do not buy from best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine do not buy from best buy. If you do find a price match they do all they can not to honor it
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hello. We designed our Combo to be a revolutionary laundry experience, and we’re confident it will serve your needs well! Regarding any concerns with Best Buy, we recommend contacting their Customer Service at 1 (888) 237-8289; those specialists can certainly assist. If you have any other concerns, please don’t hesitate to reach out with a private message over our GE Profile social media (such as Twitter or Facebook). We’re happy to assist anytime. -Sarah@GEA
Rated 1 out of 5 stars
Never worked
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dead on arrival never worked it would just turn off as soon as you turned it on
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - We're sincerely sorry to hear about the issues you've encountered with your Combo. It's certainly disappointing when a product is dead on arrival. We'd like to assist you further with this and gather additional information. Please send us a private message on any social media platform with your model and serial numbers as well as a screenshot of this review so we can assist you in the best way possible. We look forward to helping you soon. -Kacie@GEAppliances
Rated 4 out of 5 stars
Huge Time Saver Compared to Traditional Ventless D
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this washer and dryer combo for about one month now. Before this, I had separate machines, and I have owned ventless dryers before, so I know they usually take a very long time to dry. With my previous ventless dryer, drying alone could take up to 4 hours. With this GE Profile UltraFast combo, the total wash and dry time is about 2.5 to 3 hours, depending on the load, which saves me a lot of time. What I like the most is the convenience. I start the cycle and forget about it until it’s done, and the clothes come out clean and dry. I honestly did not think I would like a washer-dryer combo this much, but it has been very practical. The only reason I gave it 4 stars instead of 5 is because it makes a loud knocking noise at the beginning of the cycle. It only happens when it starts working, but it is noticeable. Overall, I am very happy with this machine and would recommend it, especially if you want to save time and space.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
One machine to do the work of two!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear instructions and control panel make this easy to use. Being able to set both wash and drier program at the start is very convenient, and the fact that you can check the app to see how far in the cycle the machine is helps you manage your time. The wrinkle care function is great. I like the way you can adjust how dry you want the clothes, and particularly like the fact that the dry clothes don’t have that musty “drier” smell.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
New Profile Combo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are generally pleased with this combo unit with the pedestal. Energy consumption and cleaning is very good. We did order the upgraded lint filter assumbly to help with lint on the coils of the drying heat pump. Only downside is when it spins, it does rock and make a lot more noise than we were used too. Yes, the shopping bolts are removed, pedestal installed properly and its level on both axis.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
GE profile
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it's doing good. Time consuming as I'm trying to get used to all in one machine. Also trying to keep everything clean after each use. I'm noticing, after a load there's a lot of water in the bleach and liquid dispensers (top left) that I dump out after each use. I'm also wiping out the water that collects in the rubber ring around the front door. All in all I'm satisfied with the clothes being clean and dry.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
Verdict still out.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Verdict is still out on this Combo washer/dryer. Is has worked well so far in the month we've owned it but I'm concerned about getting it fixed if/when it needs servicing. My wife loves it.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendRated 4 out of 5 stars
Amazing game changer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This GE washer is life changing. Amazingly efficient and the convenience. The product looks amazing, and so glad it is a full size washer / dryer. Highly recommend to households.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 3 out of 5 stars
Dissapointed in the fine print
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought the Best buy service of delivery and installation was outstanding on this GE Profile load washer /dryer combo. they took the time to set it up and run a cycle to ensure the operation . The unit worked flawlessly for 10 months then then what I believe was the drain pump failed . I contacted best buy who directed me to GE warranty. They stated my machine was out of warranty as the fine print in their warranty states 1 year from date of purchase. there was a 2 month delay in delivery so the warranty starts the day of purchase , not delivery. so buyer beware and get the extended warranty. I loved the machine , but not happy with GE.. or best buy at this moment.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear you're having an issue with your Combo right out of warranty, and we'd like to help. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
Rated 5 out of 5 stars
Game changer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This combo is incredible! We have had it almost a month and are very happy with it. Not having to do load transfer is a game changer. Also the heat pump ventless option is great. We no longer have to pay someone every year to clean our vent pipe. One thing we were concerned about before purchasing was noise, but the wash cycle is no more noisy than a large front load washer. For the dry cycle, I measured 60 dB, when placing my phone near the front. So noise is not an issue for washing nor drying. A couple things that might be nice in a future version: 1) Sensors to know if one has removed the lint filter and corresponding software change to not prompt one for lint filter cleaning if it has been removed. We clean the filter after every load, because some loads generate a lot of lint. 2). The SmartHQ app gives information on how many loads are done each day. It would be nice if it could also give us information on how many kWh of electricity it uses per day, which our heat pump water heater provides. In addition to also provide how many gallons of water used. I am not sure if this would just be a software update or require additional sensors.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Life changing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we love this washer dryer combo. the full cycle takes about 2 1/2 hours - no more forgetting loads in the washer and having to rewash. It has been a game changer. The filter does need to be cleaned every time , that is just something to get used to
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Wife Happy Life Happy!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is excellent, works great and saves so much time. No More To Remember Removing Clothes From The Washing Machine And Moving in to The Dryer. This Does All.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Great combo, compact and effective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was worried about a ventless and combination machine, but it works well! Same capacity as our previous washer and dryer, slimmer machine. Average noise level, unremarkable in that regard. The automatic detergent dispenser is super convenient!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
LG profile
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so happy for buying this landry machine. It’s amazing.. wishing very good drying perfect, perfect timing. Very easy to use and very easy to install. Doesn’t make noise at all. Highly recommended
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
Innovative combo, love it when it works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: space saving, energy saving, and sometimes time saving Cons: having issues with the softener compartment thinking that it's empty when it's not. sometimes the dryer gives a notification that clothes will be dry in 5 minutes but then goes on for 1+ hour or more
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no complaints this thing is amazing the cloths do seem little damp when done but if youvread the instructions thisvis normal take them out and there fine very very happy!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Great Machine Saves Space, Time, Full Featured!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with delivery and performance. I have tried 3-4 of the different cycles, and the de-wrinkle cycle, etc. An excellent machine and Best Buy refunded the price difference when it went on sale a couple days after it was delivered. Holds a lot, dries well if you remember to clean the lint filter each time. Easy to do, and machine has a bunch of useful features.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend










































