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Customer reviews

Rating 4.2 out of 5 stars with 1509 reviews

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  • Capacity

    Rating 4.6 out of 5 stars

  • Dry Time

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,509 reviews
  • Cons mentioned:
    Lint filter

    Rated 5 out of 5 stars

    So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! I love that it connects with my phone with notifications on when the laundry is done, and it's really nice being able to just set everything and forget about it, with clean laundry 1:45-2:30 later, depending on what settings you choose. I have found I usually need to use the "More Dry" setting to get the clothes fully dry, which adds about 20ish minutes to the cycle. Make sure you clean the filter between every load--the machine itself will remind you to do this if it senses the filter is getting full, but I didn't realize at first that the filter comes fully out of the machine, so there was part of it I wasn't fully cleaning. But so far, I'm thrilled, and looking forward to the energy savings and reclaiming the closet the old units were taking up.

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficiency
    Cons mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Ignore the Long Dry Time Reviews

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guy is amazing. First off, ignore the reviews about the long drying times. We do normal-sized loads and for the most part, everything is done and dry in less than the advertised 2 hours. The wash quality is awesome, everything comes out perfectly dry. We have a small home, and our laundry area is in the kitchen. We previously had a stacked pair (GE of course), but it blocked half of a window. Making the switch to this really opened up our space. Also, not having to vent it and the fact that it uses a regular outlet is the icing on the cake. I recommend this unit to everyone! If you're on the fence about it, just get it. You won't regret it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there! Thank you for continuing to choose GE Appliances and we love to hear that you are enjoying your new UltraFast Combo unit. Glad to know it has freed up space and that the way you do laundry has been forever changed. Thank you for joining us in the future of laundry! Julia@GEAppliances GE_Appliances

  • Pros mentioned:
    Noise level
    Cons mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Really happy with this unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with this unit. We have run 10 loads through this machine so far. Mostly normal, 1 bulky bedding, 1 towels and the rest normal loads. For all of these loads I believe the machine performed very well. All loads have taken from about 2 hours to 2 hours 45 minutes. The only items we have had to extend drying time a little were when we had Jeans in the load. I would highly recommend this unit for anyone. Love the App and the notifications received. Also, the Smart Dispense seems to work very well and it is great not to have to measure out detergent and softener every load.

    I would recommend this to a friend
  • Cons mentioned:
    Drying performance

    Rated 3 out of 5 stars

    Wrinkles Steal the Scene

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are MANY 4-5 star reviews, and understandably so - there is lots to love about this machine. However, I rate it 3 stars and sadly chose to return it primarily because of DRYING and WRINKLING. I’ll explain why, and you can decide for yourself whether the pros outweigh the cons. CONVENIENT - No question, there are enough great reviews about how convenient this unit is. I love having a dryer that automatically takes over after the wash cycle completes. CONNECTIVITY - I don’t connect my appliances to WiFi and thankfully, this washer does not require WiFi unless you want to download different wash programs. The buult-in programs are plentiful. CYCLE SPEEDS & CLEANING PERFORMANCE - I coupled these because a medium sized “Normal soil” load will take about 2 hours and 20 minutes start to finish, close to advertised. However, it’s very important to note that the Normal soil setting washes well enough only for slightly dirty clothes. After having washed dozens of loads in this machine, bedding, towels, and anything that is slightly above moderately soiled such as stains of any kind, construction work clothes, and dingy whites absolutely require the “Extra heavy” soil setting and often the pre-wash setting as well. Otherwise, the clothes and stains simply will not be cleaned well enough to your satisfaction. This is to be expected, but be aware that this dramatically increases the cycle times (+ 45-60 mins.). DRYING - As many other reviews have stated, the dry times are VERY long. Especially for heavy items- they do not come out fully dry (Towels, Denim, Bedding, Hoodies). Though, light-weight clothing such as T-Shirts, undergarments, and workout gear dry just fine and in less time. Yes, shaking them out or laying/hanging as GE support have suggested does help to dry the remaining dampness over time, but my expectation and requirement is for the unit to dry to completion on its own. This dryer falls short for the items listed above. WRINKLING - This is by far the oddest and most dissapointing thing about this unit. With a traditional vented tumble dryer, if you remove your clothes right away, they won’t be wrinkled and you can avoid ironing most articles. However, with this unit, clothes AWLAYS come out very wrinkled no matter how quickly you remove them. The Wrinkle Care option makes no difference. Perhaps a side effect to the ventless heat pump? I don’t know why it is, but expect to iron more often with this unit.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to leave your detailed feedback with us. For drying performance, we do recommend that you ensure that the pump filter is cleaned, that you're not overloading the unit, the drain isn't clogged, and that your software is up to date. Please use article "GE Profile™ UltraFast Combo Washer/Dryer - Finding the Software Version ID" on our GE Appliances website for assistance with this. Software updates may help with wrinkling issues too! Should the issue persist, please schedule service by calling our GE Appliances Consumer Service at 1-800-432-2737 so we can assist you in the best way possible. GE_Appliances

  • Rated 4 out of 5 stars

    Air it out after delivery!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing came in and stunk up our laundry room and kitchen for 3 days. We had to turn on the exhaust fans and open the garage door & kitchen window to help air it out. Also ran a few loads. The unit does clean the clothes very well. It is odd and takes time to get used to the drying. It comes out humid and "feels wetish", but is not and needs a minute or two to air out before being fully dry. My Biggest complaint is it came with a small dent bu Best Buy is not willing to do anything about it. Also again, make sure to air it out or run some loads before use because it sinks. All in all...if you want to save space, and you like the idea of no longer using the dryer vent, I'd say it's a potential buy. Saves space and cleans clothes well from what I can tell and all the features are great too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Energy efficiency

    Rated 5 out of 5 stars

    The future of laundry!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    30 days in and it's still great. I love the convience of not having to swap laundry. My wife and I along with our 2 boys use this with zero issues. Also the space savings in our rather small laundry room is huge. Not having to vent to the outside is a big plus too. I think this is the future of all laundry machines. Make sure you understand the nuances of this machine though like clothes "feeling" damp when you pull them out. A quick shake of them and the dampness is gone. Overall very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convenient, set and forget laundry center

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this thing. It gets our clothes clean. It’s convenient and easy to use. I have the app so it alerts me when a load is ready to remove. With dogs in the house, we run the pet hair feature with every load. If you use the pet hair feature, don’t put any dry detergent or oxy in the drum with the clothes—use the dispenser drawer. The pet hair feature blows air through the clothes, sending pet hair and any loose dust or detergent powder through the lint filter. Our first load with oxy in the drum left all the oxy caked in and around the lint filter. Lesson was learned, instructions were read and followed, problem solved. We have yet to run every feature, but the ones we have used have worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficiency, Noise level

    Rated 5 out of 5 stars

    Best Washer/Dryer Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This jem is the best thing since they've invented pockets! Saves time, saves energy, saves on your gas bill, saves SPACE in your laundry room and saves on product. Love the fact that a load of clothes goes in, I can go about my day, leave and come back home and everything is done! Features, so many different items! Smart dispensers for both detergent and softener. Quiet, and clean. At first I needed some help understanding how to use this cool machine, but after I reviewed the YouTube video it made perfect sense. It is literally one and done. You will not be disappointed! Fits small families and big family needs.

    I would recommend this to a friend
  • Cons mentioned:
    Drying performance

    Rated 2 out of 5 stars

    New technology, not there yet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one came, and I believed it was defective. It was VERY loud, shook so much it moved an inch or two on the floor. The second one came, same thing.. It’s still much louder then a normal washer and dryer, the clothes feel damp when you first take them out but a quick shake and they are dry feeling. I don’t feel like I can wash as much because you need to leave room for the dry cycle. I also don’t like how the clothes smell when they come out. The BEST part is not having to flip over laundry! But the cycles often take close to 3 hours to complete. The delivery guy talked me into getting the stand for it, which I did. I’m 5,3.. I can’t reach the tray to put the soap in with the base stand. I have to use a step stool to put detergent in. However with 3 teenagers, I’m going back to separate washer and dryer. We do a lot of laundry, I think this washer would be great for a smaller family or couple who had less laundry. There are cool features. Sometimes I do like it, but not enough to keep it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your feedback and will take this into consideration as we are always looking for ways we can improve or make changes in the future. Although you decided not to keep the unit, we do still hope you were able to find a GE Appliance unit that worked out better for your home and family. GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this washer and dyer for about three weeks now. I am so impressed with how well it washes and will dry my cloths. Sometimes the cloths are still damp it does depend on the size of load. I have a King bed and washed my comforter a couple of times. Its always clean and dry. I am very happy with this unit, I am in a basement and it had hook ups for a washer not a dryer, this all in one takes care of that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Energy efficiency

    Rated 5 out of 5 stars

    Excellent appliance for our needs.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife and I really like it. The first reason we wanted to purchase this unit was for the space saving that we got by not having to have another machine in the laundry room. We were able to put a freezer where the dryer use to be. Next was the fact that it dried using a heat pump which should save us a lot on electricity especially since the rate increase. Last but not least it's super convenient not to have to add washing detergent, fabric softener, and swap loads from washer to the dryer each time laundry is done. So far we've owned it for a week and have zero complaints and only positives as of now.

    I would recommend this to a friend
  • Pros mentioned:
    Ventless

    Rated 5 out of 5 stars

    Efficient and sleek machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this combo for a few weeks so far, and was most worried about not being able to wash a load and dry and load at the same time (large family). It has not been an issue. Further, I am finding the convenience of not having to wait to switch loads from washer to dryer to be adding efficiencies to my day. I still have a lot learn regarding the app and settings, but so far I’m really glad I purchased this machine. Ventless was the primary reason we went with it - but every other feature is paying off.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for your review! We are thrilled that you are loving all the features and that our new Ultrafast unit has brought convenience to your home! To get the most out of your unit with the app, you will want to make sure that you have updated to the current version of the Smart HQ App. If you have SmartHQ app issues in the future, you can call the Connected Home Support Line at 1-800-220-6899, Monday-Friday 9am - 11pm ET, Saturday- Sunday 9am - 3pm ET, or email connected@help.geappliances.com. Let us know if you need anything else in the future. All the best! Dianna@GEA GE_Appliances

  • Pros mentioned:
    Capacity, Energy efficiency

    Rated 5 out of 5 stars

    The Beauty of the Beast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Beast! It's huge and heavy, but now that it's in place, it's a Beauty. Works great, so convenient; love the energy efficiency of the heat pump technology and the delight of having only one machine to wash and dry. Also, my clothes don't seem to get static-clingy; no need for fabric softener. I use detergent sheets, which work great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Drying performance

    Rated 3 out of 5 stars

    Has kinks but worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the good outweighs the bad but there are definitely kinks that need to be worked out. It regularly needs to be drained and cleaned. I have a larger family and pets but about once a month we need to drain and unclog it. It also takes about 2.5-3 hours a load. The ease of throwing your load in and it being done the next time you open the door is a comfort I wouldn’t give up at this point though.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      It's great to hear that the convenience of your Combo unit has made laundry easier! We appreciate your feedback on maintenance and cycle times, as it helps us continue to improve our designs. Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Energy efficiency

    Rated 4 out of 5 stars

    Love it. Be sure to clean the lint trap regularly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE Profile UltraFast Combo Washer/Dryer is a game-changer for anyone looking to streamline their laundry routine while saving space. This all-in-one unit combines powerful washing and drying capabilities into a sleek, compact design, making it ideal for apartments, small homes, or anyone seeking convenience without sacrificing performance.

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficiency, Noise level
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So quiet and power efficient. It is super heavy tho, so I would make sure you are aware of that before you move it around somewhere difficult.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there! We're thrilled to know you love your UltraFast Combo unit. This is an incredible unit that we're confident will continue to impress you. Don't hesitate to reach out if you have any questions, we're happy to help. Thank you for choosing GE Appliances! Julia@GEAppliances GE_Appliances

  • Pros mentioned:
    Energy efficiency
    Cons mentioned:
    Drying performance

    Rated 5 out of 5 stars

    GE Profile all in one washer/dryer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great investment for value of money and time. perfect for savings space in my home and $ for my electric bill. a little bit of a learning curve to use but a couple of you tube videos quells any doubts of use. In addition drying element could be better but, overall compared to previous challenge of having multiple machines machine worth its weight is cost savings and time.

    I would recommend this to a friend
  • Cons mentioned:
    Drying performance

    Rated 4 out of 5 stars

    Extra dry time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I see is the clothes come out kind of wet, but if you apply extra dry time it solves the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Energy efficiency

    Rated 5 out of 5 stars

    Love love love it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT!!! It does seem to take longer to wash and dry, but the trade off is that is uses less water and electricity and I absolutely love that it’s a one step process because of my working schedule, I can now wash and dry clothes while I sleep at night! I wish it had a higher pedestal because it’s still low to the floor with the one that’s sold for this model; but I’ll just build my own so no worries now.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Congratulations on your UltraFast Combo! We are so pleased to hear you are loving it. It is so nice to have a washer & dryer combo that makes life easier. We will share your feedback about the pedestal with our engineering and design teams. The riser is compatible, but a pedestal isn't because of the overall height and weight of the product. Enjoy! GE_Appliances

  • Pros mentioned:
    Energy efficiency
    Cons mentioned:
    Drying performance

    Rated 4 out of 5 stars

    annette

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for space saving cleans better than last front loader sometimes have to dry twice

    I would recommend this to a friend