Customer Ratings & Reviews
- Model:
- PFQ97HSPVDS
- |
- SKU:
- 10886126
Customer reviews
Rating 4.2 out of 5 stars with 1509 reviews
(1,509 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.0
Rating 4.0 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
- Pros mentioned:Ease of useCons mentioned:Drying performance
Rated 5 out of 5 stars
Great so far!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, have about 15 loads through it and everything has been very good. if you overload it you may need to run it on timed cycle to make sure everything is very dry. super easy to setup, love that i can come back and have the load washed and dried. auto dispensing of softener and detergent is a large plus when you have kids helping with the laundry!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Drying performance
Rated 5 out of 5 stars
Best all in one on market
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this all in one. It’s great for my back problems not having to transfer from washer to dryer. Takes about 3 hours to wash a heavy load I will say if you separate your clothes and do multiple loads of laundry, it may be beneficial to look at two separate units as it does drive a little slower than the traditional dryer, but it does dry well
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there – thanks for sharing your positive experiences with our Ultrafast Combo. We’re thrilled to hear that it has been a game-changer for you, and that it’s easy on the back! Your feedback about the longer cycle times and dryer speed is much appreciated as well, as it can help others make informed decisions. If you ever need assistance or have further feedback in the future, feel free to reach out anytime. Have a great day! Lauren@GEAppliances
- Pros mentioned:Energy efficiency
Rated 4 out of 5 stars
GE Combo Unit
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this product for nearly a year and so far have had minimal issues. Pros: Serious space saver! No more mildew-y clothes, when you forget them in the washer for 2 days! Auto-dispensing detergent & softener, great for families who don't want to waste product. Cons: Hard to clean lint housing Seal around door can build up with hair/lint easily. Needs more frequent maintenance if you have animals.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Capacity, Ease of use
Rated 5 out of 5 stars
Wonderful, amazing.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had this that long but I absolutely love it. I love not having to switch clothes into a dryer, I love the auto detergent dispenser, it holds a lotttt of liquid. Pretty heavy but still compact and fit into my closet space. Clothes have come out dry mostly every time if it needs a little extra time just press “more dry” its simple. Highly recommend.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
I love my new washer and dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good! N easy to use. It is a pretty good machine!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Cons mentioned:Lint filter, Reliability
Rated 1 out of 5 stars
Disappointing Performance and Design Flaws
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the GE Ultrafast Combo appliance, enticed by its promise of efficiency and advanced features. However, my experience with this appliance has been far from satisfactory, marred by significant design flaws and frustrating malfunctions. First and foremost, the lint filter design of this appliance is utterly inadequate. Despite its purported ability to prevent lint and hair from accumulating on the condenser coil, it fails miserably in its task. I have found myself constantly battling with lint buildup, which not only compromises the efficiency of the appliance but also poses a potential fire hazard. It's baffling how such a fundamental aspect of the design could be so poorly executed. Additionally, my disappointment with the GE Ultrafast Combo escalated when the heat pump stoped functioning following a software update. While software updates are intended to enhance performance and address any existing issues, in this case, it had the opposite effect. The heat pump ceased to function altogether, leaving me without a crucial component of the appliance. The lack of durability and reliability exhibited by this appliance is simply unacceptable, especially considering its premium price tag. As a consumer, I expect appliances to withstand regular usage and perform as advertised. Unfortunately, the GE Ultrafast Combo falls short on both fronts. In conclusion, I cannot recommend the GE Ultrafast Combo to anyone in good conscience. Its flawed design and propensity for malfunctions make it a poor investment. Until these issues are addressed and rectified by the manufacturer, potential buyers would be wise to steer clear of this appliance and explore alternative options.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear this happened and encourage you to send us a private message on one of our social channels (Facebook, Instagram) with your contact information, complete model and serial numbers, service history and a copy of your review so we can look into this for you.
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Terrific Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a thorough researcher. I believe you get what you pay for. This is not an inexpensive washer and dryer, so I wanted to make sure it was the best all-in-one unit. I read hundreds of five star reviews on this washer dryer combo and was convinced that there wasn't a better unit available. We've had it now for about a month. In the first week we had it. My wife told me she did 17 loads of wash lol holy smokes! I'm not that ambitious, but I have to tell you I love the convenience of throwing my gym clothes in the washer and pulling them out ready to go. This is super helpful to me also, because I've had 11 knee surgeries, back, neck, and ankle surgery and the additional bending, transferring the wash to the dryer wasn't great. Filter is super easy to clear. Great capacity, king size comforters and sheets no problem. Does a really nice job cleaning too. 5/5. Best Buy was great to deal with also, easy delivery, good sale price and 24 month interest free financing on our Best Buy credit card. Always like to work with other peoples money. Hope this helps!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Laundry has never been so easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This combo washer/dryer unit was a bit pricey, but I bought it on sale and let me tell you - it is a game changer! It is ventless and so I installed in a first floor closet which has made doing laundry easy. Features you'll love - the lint filter is so easy to clean, the smart detergent dispenser is amazing (fill it once and it tells you when you need more). I also have a very furry dog and this unit does a terrific job and trapping the dog hair and my clothes come out without any hair. It is also quiet running and just does its thing. A phone app tells you when the laundry is done.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .We are glad to hear that you are happy with your new Ultrafast Combo unit, and it conveniently works out great in your 1st floor closet space. We are excited for you to experience all the amazing features it has to offer. The Smart HQ app makes it easy to keep up with any updates so that your unit continues operating at optimal performance.
- Cons mentioned:Drying performance
Rated 5 out of 5 stars
Tried Competing Unit from LG - This one the Best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I have a whole story here. I got one of these becasue I live in a space confined condo. It worked like a champ. Most loads are 2-3 hours - even with a ton of towels and other stuff. Then the LG came out with a similar product and because the brand is sexier, and it's 9 inches shorter for more space savings I tried that. This one is just much more reliable than the LG. LG has a more compact unit and the software is slicker but I may have had a dud. It would not dry. I LOVE the GE unit, I feel bad for straying to the sexier unit and not sticking with what was working well. I'd love for GE to reduce the height in the next versiuon and add some bells and whistles like LG has in the software. Other than that- it's perfection.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Cons mentioned:Cycle time
Rated 4 out of 5 stars
1 load
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it... but, it just takes too long to do a wash and dry when you want to do up to 3 loads. I say just set your day for just 1 load.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friend - Cons mentioned:Drying performance
Rated 5 out of 5 stars
Great washer/dryer for limited space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product works great. Drys just fine with standard 110 electrical outlet and no need for a vent. Just hook up water hoses, plug it into an electrical outlet, and go. It takes a little longer than other machines to dry, but acceptable. Nice to not have to move washed clothes to a dryer - already there. We were a bit disappointed with Best Buy installation though. It is a very heavy machine (about 300 lbs), so professional delivery is needed. They got it into the room ok, which was good, but they refused to hook the machine up saying the water faucets needed to be replaced. They did not even hook the hoses to the machine. We just cleaned off the faucets ourselves later, easily put on the hoses, and plugged it in. Faucets are fine. There are no leaks. It was easy to do, and it works great. Seems odd that the included installation did not happen. They did not even try. Not a huge thing, but maybe don't expect the included installation unless faucets are pristine.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Cons mentioned:Drying performance
Rated 3 out of 5 stars
Kind of works. Sometimes. Maybe. With wrinkles.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The combo unit is a nice idea and gets clothes clean, however the drying options include damp and wrinkled, or dry and wrinkled. Sometimes (2/10) I will actually get clothes that are dry enough and don’t have wrinkles. I’ve tried small, medium and large loads as well as keeping heavier fabrics in separate loads away from lighter fabrics. It’s a craps shoot that end up nullifying any time benefit from having to move a load over traditionally. The unit also randomly leaked all over my laundry room on more than one occasion. I check the lines, drain pipe, filter, etc and nothing is clogged. Then is works normally (which results in wrinkled clothes). I would suggest waiting until there is competition and the combo unit market has matured a bit before purchasing. I’d return it and buy a nicer separate set, however I’m unfortunately past the time period (it’s only been 3.5 months) even as a Best Buy TotalTech member. The capacity and dry time ratings would be great if a) you didn’t have to run smaller loads in an effort to get past the wrinkled results and b) you didn’t have to run the dewrinkle program multiple times to get the wrinkles out, if it works at all (yes, I’ve stood next to machine waiting for it to end so I could get the clothes within seconds of the cycle end). Bottom line: you’ll spend more time running multiple dewrinkle cycles and/or ironing/steaming your clothes on top of the longer cycle times the product has. Save your money and buy a classic set.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Connecting to the SmartHQ app is highly recommended; this ensures that your software is always up to date. These software updates can optimize your Combo's performance and address potential issues. In addition to Dewrinkle, the Combo offers a Wrinkle Care option. When selected, Wrinkle Care will tumble intermittently for up to 8 hours making the clothes less prone to wrinkling. For more information, check out the Support article we offer on our website titled: GE Profile™ UltraFast Combo Washer/Dryer - Clothes Getting Wrinkled".
- Pros mentioned:Energy efficiency
Rated 4 out of 5 stars
I’ve been waiting so long for this!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the GE washer dryer combo, and I couldn't be happier with my decision! it saves space in my laundry room, but it also delivers exceptional cleaning and drying results. The energy efficiency is a huge plus, helping me save on utility bills without compromising on performance. Overall, I highly recommend this combo for anyone looking for convenience, efficiency, and top-notch laundry results. I gave it only four stars because it is louder than I thought it would be.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Capacity, Energy efficiency
Rated 5 out of 5 stars
Great for this working mom
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing- I did a lot of research and video watching before my purchase and felt well informed. It was truly a great purchase for me and my family- to avoid having to wait up to switch the laundry at night and to start a load before work and come home to it dry is worth every penny.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Cons mentioned:Cycle time, Drying performance
Rated 5 out of 5 stars
Washer/Dryer combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cycles are longer than my old style washer and dryer. Cloths are more damp than I would like. Using the more dry option each time. Don’t like water droplets along blue rubber liner. I have to wipe water drops off before removing clothes from dryer so they don’t get wet.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Energy efficiencyCons mentioned:Drying performance
Rated 5 out of 5 stars
Worth the price for a small household
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works perfectly for my husband and I. It is very convenient not to have to change over loads and we are saving on detergent with the auto dispense option. Drying does take a little longer than a typical vented unit, but it still uses less energy!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Ease of use, Energy efficiency
Rated 5 out of 5 stars
Makes laundry choir much easier!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I are super happy with this purchase. Space saving high-efficient and super easy to install for the do-it-yourself type like me, and easy to use and pair with your smart phone. Check the User manual (before) for unboxing. I did not and I regret it. Still got it done with ease, mind you this unit is very heavy, 350 lbs.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Congratulations on your new Ultrafast Combo purchase! We are happy to hear that you are enjoying your new unit and all the great features it has to offer including the convenience of being able to connect to your smart phone. We just know you will continue to be impressed with it! If there is anything you need feel free to reach out and let us know. All the best! Dianna@GEA
- Cons mentioned:Weight
Rated 5 out of 5 stars
Brian
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best washer and dryer I have ever owned! The first things I washed were 2 king size blankets. They were washed and dried in less time than separate units. I was extremely impressed. I would recommend that when you have it delivered, have them take it out of the box. It's nearly impossible to pick it up off the bottom of the box. It weighs over 300 lbs. I had to spend $50 on lifting straps to pick it up over a massive Styrofoam hump Other than that, it's an awesome machine!!!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Energy efficiencyCons mentioned:Drying performance
Rated 4 out of 5 stars
GE all in one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great all in one. Saves you lots of room. Only thing I have to keep an eye on dryer or clothes stay wet always have to add extra time to dryer.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Greetings - Thank you for your feedback on the GE Profile All-in-One Washer/Dryer Combo. We're delighted to hear that it has been a space-saving solution for you. We appreciate your input regarding the drying performance, and we understand your concern about the clothes staying wet. Your satisfaction is our priority, and we recommend checking if the pump filter is clean and the load size is appropriate for optimal drying results. If the issue persists, please don't hesitate to reach out to our GE Appliances Consumer Service at 1-800-432-2737. We're here to assist you and ensure you have the best experience with our product. Thank you for choosing GE Appliances; we value your business. -Kacie@GEAppliances
- Pros mentioned:Ease of useCons mentioned:Drying performance
Rated 4 out of 5 stars
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product . It’s so convenient not to take clothes out to put in dryer . Does though need extra drying time so I add more dry
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend











































